Following the latest upgrade my playlists disappeared - I do not have a playlist option on any menu.

I am not able to access my playlists that disappeared following the last upgrade. Also, I do not have a Playlist choice on the options across the top of the page.

On my PC at office - yes, it is my music library. I can create a new playlist, but my old ones disappeared.

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Following the latest upgrade how to exit Firefox without shuting down

Computer type: Mac BookPro Mac OS X Version 10.6.8
I use both the Mac Safari & Firefox browsers for blogging. Since yesterday when I downloaded the Mozilla Firefox upgrade I am unable to exit Firefox at all (no button or tab to select an exit to return to desktop and Safire). To exit Firefox I must press the manual quit button to restart the computer. I need a Firefox exit link out to reenter the Safire browser and desktop without shutting down the computer.

You should see the Firefox menu bar on Mac as that is controlled by the Mac OS and have Firefox > Quit.
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
*http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

I have windows vista user account with administrator privilege. I am unable to update mozilla firefox to the latest version. It is saying "do not have required privileges". I already uninstalled the previous version :(

I am unable to update mozilla firefox. I have user account with administrator privilege.

Try to run the installer as Administrator via the right-click context menu (Run as Administrator).

I tried to download the latest upgrade and got the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 193). Program Files/Common Files/Apple/Apple Application Support\ApplePushService.dll

I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193). I tried reinstalling and it still will not work.

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

After upgrading to the latest Firefox, my icon disappeared from my start up screen and I can't find how to get it back

After upgrading to the latest Firefox, my icon disappeared from my start up screen and I can't find how to get it back.

Go to START then ALL PROGRAMS then find MOZILLA FIREFOX, right click on it, select SEND TO, and select DESKTOP(CREATE SHORTCUT).
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

The latest upgrade is not compatible. it says error run platform 17.0.1 is not compatible with min version 17.0 max version 17.0

the latest upgrade is not compatible and is not allowing me to open firefox. the error message says run error platform 17.0.1 is not compatible with min version >17.0 max version <17.0

hello paisley157, this error might be caused by security programs such as zone alarm - please temporarily disable those programs for the following procedure:
*download the full firefox setup file from getfirefox.com
*uninstall firefox on the machine (but don't chose to delete your custom files & settings in the uninstaller!)
*manually delete all remaining files in the firefox program folder, which usually resides in ''C:\Program Files (x86)\Mozilla Firefox\''
*reinstall firefox

Before the latest upgrade, I could get a spreadsheet and a gmail doc showing side by side on the screen. Now I can't. G

Before the latest upgrade, I could get a spreadsheet and a gmail doc side by side on the screen. Now I can't. Help please. Geoff of Gata

-> Update Firefox to the latest version 10
* [[Installing Firefox on Windows]]
Perform the suggestions mentioned in the following articles:
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
May not be related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Hey there Ray Neilson,
It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
If the issue persists, try the troubleshooting in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT201364 My imac running OS 10.6.8, and want to install software that needs OS10.7. The latest upgrade Maverick requires a MAC dated 2007 or later. Where is the date... It is NOT in "About this Mac". Older upgrade better? How to proceed?

My imac running OS 10.6.8, and want to install Garmin software that needs OS10.7.
The latest upgrade Maverick requires a MAC dated 2007 or later. Where is the date... It is NOT in "About this Mac".
I feel an older upgrade than Maverick might be better for my machine?
Is it possible to upgrade to ie, 10,7? or another recommended upgrade.
How to proceed?

Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion or Mavericks
To upgrade to Mountain Lion or Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion or Mavericks (Free) from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Where can I find the latest upgrades for Crystal Reports 2008

Hello all
My question is rather simple, I need to know. Where can I find the latest upgrades for:
1) Crystal Reports 2008 Merge Modules
2) Crystal Reports 2008 Runtimes.
Are they incremental upgrades ????
Thanks in advance..
ADrián.-

Downloads page is here:
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
[This|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReports2008-VersionandDownloadinformationforSPsand+FPs] wiki tracks latest SPs and FPs with download links.
[This|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki has links to runtime (I believe I have not updated this for FP 2.5 yet, but the downloads page has these)
And yes, they are incremental.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

How can I get sleep mode back to my RAZR M since it went away with the latest upgrade?

How can I get sleep mode back to my RAZR M since it went away with the latest upgrade?
Thanks

Hi aztigger!
Good news! You can still put the screen into sleep mode under Settings > Display > Sleep. Let me know if that helps!
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

Macbook air Wi Fi and sound stops every time it goes to sleep. i have to restart it every time to use wifi and sounds. this started happening just after the latest upgrade to X. any reasons why its doing that and how to fix it.

Macbook air Wi Fi and sound stops every time it goes to sleep. i have to restart it every time to use wifi and sounds. this started happening just after the latest upgrade to OS X. any reasons why its doing that and how to fix it.

Test after taking each of the following steps. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved.
2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."
3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
4. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
5. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
6. In some cases, the problem has been resolved by repairing permissions on the startup volume.
7. Turn off Bluetooth and test.
8. Reinstall OS X.

TS3899 Since downloading the latest upgrade - we have been unable to access all email accounts. Tried going to Settings etc - still not working.

We downloaded the latest upgrade. Since then we have been unable to open emails. We followed instructions to change Privacy settings - but don't have any options available once we click on that. Privacy page comes up with Location Services (Off) etc. Any ideas how we can overcome problem ?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

Just wondering if anyone has been able to find a way around the huge drop in speed using VPN on iPad3 with the latest upgrade to the IOS?

Just wondering if anyone has found a solution to the problem of huge drop in speed when using VPN since the latest upgrade to the IOS kicked in?

Hey,
Thanks for the reference, the Web site explains a lot. And yes, my prefessor is from another country, so understanding his english is a little rough.
I have read the info, and tried to apply it to my problem but the simple program will still not run. It compiles fine but when I type the following in cprompt:
java DisplayData <- (my file name)
I still get the same error message. I understand that it cannot find the class path, but his explanation of what to do about my problem isn't clear. Or maybe I'm not understanding him correctly.
If you can assist any further help, it would be greatly appreciated.

HT4783 I have an early 2010 and a late 2011 MacBook Pro, they both have the latest upgrade of Lion. Neither of them can "see" each other in AirDrop. I have reset the apple ID on both. Is there any way I can make them "see" each other?

I have a mid 2009 and a late 2011 MacBook Pro, they both have the latest upgrade of Lion. Neither of them can "see" each other in AirDrop. I have reset the apple ID on both. Is there any way I can make them "see" each other?
As far as I know the older mac is compatible with AirDrop.
Thanks

So by dual-signal, are you referring to 2.5Ghz/5Ghz signal?
I'm pretty sure my Mac mini 2011 has that but for whatever reason I cannot send via AirDrop to the mini. The mini can see other computers like my 2010 MacBook Pro and send files to it, but not in reverse. The MBP is unable to see or send to the mini unless the mini has engaged it to send a file to MBP. Even then it's temporary and the mini will disappear from the MBP's AirDrop radar upon completing the delivery of its file.
So I'm a bit perplexed on how the Mac mini has AirDrop, can see other AirDrop computers and send files to them, but cannot be seen on other Macs to reciprocate.

Following the latest upgrade my playlists disappeared - I do not have a playlist option on any menu.

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