Font book crashes on launch, can't use MS Office

Hi there,
I have a problem which started with MS office not opening. As soon as I tried to open a Word document, it would close saying that it has encountered a problem and needs to close. After a spot of googling I discovered that this might be a problem with a corrupted font, and sure enough fontbook wont open either!
When I try to open fontbook, it says that it has closed unexpectedly. Unfortunately, all this happened the day before I was due to hand in a 6,000 word project for my MSc which I could suddenly not access to print off... needless to say that after 4 years of trouble-free (ish) Mac ownership I was more than slightly hacked off.
Anyway I decided to create a new user account to test if the problem happened in there as well, and luckily everything was fine and I was able to print the document, but font book and Office still wont open in my regular user account.
Can anyone help?
Thanks in advance

Does Font Book still not open? If so, then you probably have some damaged fonts. Though it could also be an OS problem. But it's easier to start with the fonts, so try this.
At the bottom of my article, Font Management in OS X, you'll find instructions to reinstall all of the fonts that come with OS X.
Close all Office applications. Remove the following files. The tilde (~) indicates your home account.
~/Library/Caches/com.microsoft.browserfont.cache
~/Library/Preferences/Microsoft/Office Font Cache (11)
Go to the /Applications/Microsoft Office 2004/Office/Fonts/ folder. Copy all of the fonts in that folder to the /Library/Fonts/ folder, overwriting all of the existing fonts of the same name. The ones you want to replace may also be in your user account at ~/Library/Fonts/. You'll just have to look first.
If after that you still have problems, then it's more likely a problem with Office itself, or the OS.
The link, or one of the links above directs you to my personal web site. While the information is free, it does ask for a contribution. As such, I am required by Apple's rules for these discussions to include the following disclaimer.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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