Font Book Problem - Cannot see validated fonts in QuarkXpress

Question

We are trying to view the fonts that we have loaded into the font book from QuarkXpress. We can see the fonts in Adobe Design Premium apps (Photoshop, Illistrator, etc.) but not in Quark 7.3.1. The fonts validate fine in the book. We have tried removing Quark and reinstalling it. We have tried booting into safe mode to clear out the font cache. We have done a permissions repair, verified permissions manually for user accounts on the new font folder that is created, and removed and readded the fonts under the user and the computer sections of the font book. The fonts are ITC Kabel fonts. They work fine on another Mac that we are running Leopard on as well, but they are not visible through QuarkXpress from a different user account on this same Mac with the problem. The only thing that I can think of is a system reload using the restore settings option to keep her settings? Any ideas would be greatly appreciated! Thank you!

Answer 1

Since we have reloaded Quark, I may try doing an install and archive on the OS. Maybe this will correct the problem?
Maybe, it depends on what's wrong with Quark. It could be that the OS is indeed damaged and preventing Quark from operating properly. But it still could be another instance of Kabel being active. You searched for Kabel by name, but that's not how fonts actually work.
Say you have a Word document on the desktop named "Budget report April 2008", but when you open it, the text is a grocery list. Fonts fall in that category. The name of a font you see on the desktop has nothing to do with the name that may show up in your programs. All fonts have an internal name. That's the one that gets reported to the system and is displayed in your applications.
A suitcase of TrueType fonts can have up to 999 fonts stuffed in it. There's no telling what you'll get in your font lists until you activate the suitcase. So it's entirely possible you have Kabel as a font that's named something else on the desktop, or you have a suitcase of fonts active that has a font declaring itself as Kabel in it.
Before going through an Archive and Install, create a new folder on the desktop. Move every font in the /Library/Fonts/ folder and the Fonts folder of your user account into the new folder. Use Font Finagler to clear the system's font cache files. Let the Mac restart.
Now move just the font named Kabel back to the folder it was originally in. If it now shows up in Quark, you had a font conflict with something else you moved out of the Fonts fodlers.