"Font Capture: Adobe Premiere Elements.exe - Bad Image" error message

I purchased Premiere Elements 11 last year and it has been working fine. But just put in a new HDD into my laptop and now I can't open Premiere. I uninstalled / reinstalled the program a couple times today with no improvement. The problem is always the same: once I reinstal the program and open it, I get this error message::
C:\Windows\system32\QUARTZ.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original instalation media or contact your system administrator or the software vendor for support
I tried moving this QUARTZ.dll file, but it says I require permission from TrustedInstaller in order to move this file... whatever that means.
I am running a Dell Studio XPS 1640. Windows 7 Ultimate 64-bit.
Please help because I need to get these videos processed!
Thanks so much,
Janeen

I still have this problem, unfortunately... I can't open Premiere Elements 11 because this error keeps preventing the program. The program will start to load in the purple box, and the error box will come up, saying it is a "Bad Image" and there's a problem with the system32\QUARTZ.dll file. I can't get past that step in opening Premiere Elements 11.
I have followed most the directions on the above article, and connected articles related to it.
I installed updated drivers and Bios, even though they were the same as what my laptop already had. I also downloaded the latest version of DirectX and that didn't change anything either. I tried to extract just the QUARTZ.dll file from it, but never was given an option to chose where to save the download or pull files out from it.
Can someone please share any suggestions to battle this problem? I can't use my Premiere Elements program, which is so frustrating. Everything else on the computer is working normally.
Thanks for your ideas and suggestions.
Janeen

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I have been a programmer since 1984, and if I saw a programmer in my team wrote these worthless error messages, I would go into my office and kill myself.
I Googled them, and I found them discussed; but the responses were of no use to me, mostly.
1. The error message I got that brought me to the edge of a cliff is: "Sorry, a serious error has occurred that require Adobe Premiere Elements to shutdown. We will attempt to save your current project."
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When I was taking Operating Systems in my computer science class, a crash means you will get no more than 60 (out of 100). At IBM, a crash is always a SEVerity 1 issue. There is no way around it. Crash means the program is worthless.
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If I wanted to use the default catalog, I would have said so. If I knew where they are, I would have set them on fire.
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I noticed these errors were reported years ago, and Adobe has done NOTHING to improve it.
Go back to my little list of how problems, crashes and errors sort out. That was how it was way back with Premiere programs, and how it still sorts out.
Even the patch for PrE 8 was mainly to get it functioning with nVidia and ATI graphics cards. Yes, those "fixes" probably straddle the line between Bugs and system, with a nod towards Bugs. I know that Adobe takes their Bugs very seriously, and work overtime trying to find fixes for those, that do exist. Though it took a bit of time, as they gathered info, still Adobe had a patch, and that is rare for PrElements, due to the normal lifespan of that program.
I provide some of the same answers today, that I did years ago, to fix the problems. In nearly every case, things sort out per that list. As "system" is both #1 and is also by far the largest segment of causes, that is where I begin looking. With PC's, there are myriad configurations, and most are not suited for video editing. Too many load up their e-machine and expect to edit HD material. Obviously, that is not the case here, but there could still be equipment incompatibilities, or just some tweaking needed. I see similar in the PrPro forum, as the Mac-users put the program on their MacBook Pros, with one tiny HDD, and a very weak CPU, and things go horribly wrong. If PrE was ported for the Mac, we'd have the same issues here. Usually, my first question will be about the I/O sub-system, i.e. the HDD's, their size, speed, free space, controller type and how they are allocated. Video editing is highly I/O intensive, and most computers are not even close to being able to efficiently handle it. I recommend a minimum of 3x SATA, physical HDD's, and suggest that they be setup to spread the I/O workload over all three. Some manage with a 2x I/O, but that is below MY minimum, and is the real minimum from Adobe. A single HDD I/O is just going to cause bottlenecks, and there is no way around that.
Once, it was more the domain of the PC, that one had system issues, as Mac's were so limited and controlled. Now, as they have gained the ability to expand beyond the absolute control of Apple, those users are finding out that systems DO matter.
Notice #2 - Assets. Not all AV material is meant to be edited. Some, like AVCHD (a consumer format) will require a pro-level computer, just to get smooth playback! The second most common issue is trying to edit material that has something like the Xvid, or DivX CODEC.
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Hi,
Overclocked Quad Core 3.4
4 GB RAM
7900GS Graphics
Vista 64Bit SP1
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I've just captured 3 x Tapes of video footage from my Sony HC-3 DV Camcorder as i just can seem to work on the project. I keep getting:
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Exception Offset: 000058b7
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Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
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Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
It's really anoying now. any ideas.

This is really anoying me now.
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All photos are in jpg and video is AVI imported from Sony HC3 using DV Tape and Premere Element 4.0
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Exception Offset: 000058b7
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Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
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William
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One
What motivated you to
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Removeable drives do cause problems when the program tries to find files
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(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

"Font Capture: Adobe Premiere Elements.exe - Bad Image" error message

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