Font Capture: PhotoShopServer.exe error - Application Error

I recently installed Premiere Elements 10 and, after a couple of days, I get the following error on OS boot:
Font Capture: PhotoShopServer.exe - Application Error
The instruction at "0x103ed4b3" referenced memory at "0x00000a74". The memory could not be "read".
PE _seems_ to work, but does some strange things from time to time. I need to correct this error, and hope it resolves the strange PE behavior. I've seen other postings of the same error in PhotoShop and Encore forums with no resolution. Certainly someone at Adobe must know what causes this. Thoughts, anyone?
Running XP Pro 32 bit with SP3 on Dual Core 2.2GHz with 3GB RAM available.
Thanks for your suggestions!

Well we're all ordinary users here, so although occasionally an employee may post you cannot guarantee it. Your best bet is to contact Adobe Support using the buttons at the top of the page.
There are however some basics that you should look at first: PrE Hanging, or Crashing - Some Tips. If you need additional help then the following article will list the type of information we need: Got a Problem? How to Get Started
Cheers,
Neale
Insanity is hereditary, you get it from your children

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Font Capture: PhotoshopServer.exe - Application Error (PSE 10) Any suggestions?

Font Capture: PhotoshopServer.exe - Application Error (PSE 10) Any suggestions?

First, go to Windows Update and select the Custom option so that you can install ALL of the latest updates -- including the non-critical ones. This will ensure you also have important updated drivers and software updates.
Then, for good measure, I recommend running Advanced System Care Free on your system to give it a good tune-up. An XP computer is between 5 and 12 years old, and that's a lot of time to gather up a lot of junk and temp files.
http://www.iobit.com/advancedsystemcareper.html
And of course ensure you have the latest version of Quicktime from Apple.com, per the program's requirements. And then go to the Help menu of any Adobe product and Check for Updates.
Then reboot.
If that doesn't fix it, it sounds like you may have a corrupted font. But that may take some troubleshooting to determine.

Font Capture and Photoshopserver.exe Error Messages

Often after using Encore CS4 and/or Premiere Pro CS4 I try to shut down my computer but I ger error messages about Font Capture and Photoshopserver.exe. Any ideas?

Hey Sneedbreedley,
I do have the same problem with Premiere Pro CS4 running on a PC (Windows XP Prof. 32-bit SP3)
It crashes randomly. My system meets all minimum requirements. Tried to reproduce the error, but no chance. I updated all drivers and Adobe updates, but nothing changed.
I am editting in a "Sony XDCAM EX 1080p" Sequence using material from the PMW-EX1 and Canon EOS 7D. The material of the 7D causes a lot more crashes than the EX footage.
In adition to the Font Capture error I get also this error:
Premiere Pro Debug Event:
[...Src\RemoteImporterModule.cpp-282]
and
PhotoshopServer.exe - Error in Application:
... "0x00a8cacc" directing to memory in "0x00000014". ..."read" couldn´t access the memory.
Does somebody have any ideas? I searched the web for some time no, but couldn´t find any solutions. Even if it isn´t Adobe´s fault, they should figure out the issue, because there are severel users having the same problem. I am thinking to update to CS5, but I actually would like to put my energy into my work and not into any system issues.

Error font capture acrodist.exe starting Distiller

Adobe Acrobat 9 Standart Vers. 9.1.0
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Font Capture: Illustrator.exe - エントリポイントが見つかりません

起動時にメッセージが出て起動しなくなりました。
【エラーメッセージ】
Font Capture: Illustrator.exe - エントリポイントが見つかりません
プロシージャエントリポイント ?DrawImage@SurfaceInterface@drawbot@dvaui@@QEAAXAEBUImageInterface@23@AEBV?$PointT@M@geom @dvacore@@M@Z がダイナミックリンクライブラリ dvaui.dll から見つかりませんでした。
OK
その後
「必要なプラグインが見つかりません。」
Expands
と出て、起動しません。
【環境】
windows7
Illustrator CS6 マスターコレクション
解決策をご存知でしたら教えて頂けるでしょうか。
よろしくお願いします。

考えられる原因として、Illustratorの一部プログラムファイルが破損しているか、
インストールされたフォントが正常に読み込みできないかのいずれかが考えられます。
前者の場合はIllustratorの再インストールが必要です。
後者の場合は最近入れたフォントがあれば、それを削除してみることになります。

Font Capture: InDesign.exe - Entry Point Not Found

I have had problems loading the CS5 suite with a network user using a mandatory profile.
I have finally get InDesign working for the most part by renaming file extensions on certain plug-ins. However when I try to load the program there is still an error message that appears:
When I hit OK to this message the program still loads OK.
Please advise how to rid of this message. Public.dll is located in Renaming Public.dll to public.dll.old prevents the program from load so it must be an essential file.
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Kyle
EDIT:
I have visited the following posts and have not helped but they are near enough the same problems I am having.
http://forums.adobe.com/thread/391755#3692165
http://forums.adobe.com/message/2873262#2873262
I also delete the user I am testing with delprof to stimulate the user logging on a new machine (this means profile cache fixes will not work here but still willing to try).
Message was edited by: Bede Academy

Hi John,
I understand what you are saying with the javascript plugin that is why I got it to work by using version CS4 of the file. I have swapped it back to the CS5 version of the file but a Windows error report appears, in the details "mod name: support for javascript.rpln" for the restricted user with a mandatory profile. Tested with a domain admin however and the program loaded Ok so it would seem that is the problem we are dealing with.
Screenshot of problem below:
InDesign in installed locally onto the computer on the C:\ drive. I have updated with this patch:
http://download.adobe.com/pub/adobe/indesign/win/cs5/AdobeInDesign7_0_3_Patch-All.zip
I have also updated this file:
http://kb2.adobe.com/cps/845/cpsid_84586/attachments/AdobeNotificationsDllFieldReplacement Tool.zipKyle

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Since i installed Photoshop Elements 12, out of nowhere (i.e. sometimes I have even started the photoshop program), I get the Windows message: Title is : Font Capture: PhotoshopServer.exe Application error. The message is : The instruction 0x1045b286 referenced memory at 0x00000df4 The memory could not be read. Click OK to terminate the program. I am not sure what it impacts, except all my Adobe programs seem to be very slow. Any suggestions to fix this?

Without system information nobody can even begin to guess. However, since it prominently mentions fonts, you could start by checking your installed fonts and weeding them out. Perhaps there are simply too many, perhaps there's a "bad" one like a poorly designed freeware font or a legacy PostScript font or some such thing...
Mylenium

Font Capture Error on launching Illustrator CS3

Hi
When i try to launch Illustrator CS i always get this error and then the program crashes.
FONT CAPTURE:ILLUSTRATOR.EXE - FATAL APPLICATION EXIT
The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Client\3.0.0\VersionCue.DLL
i have tried reinstalling many times but i always get this error. Im running Win Vista Ultimate. Can anyone please help as its a pain not being able to run Illustrator. The other program in the suite eg Photoshop and Indesign all work perfectly and the error is just with Illustrator.
thanks

Try the solutions in this document: http://www.adobe.com/go/kb403266

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I've just bought Adobe CS5 Design Standard, and while Photoshop and Ilustrator have installed perfectly, I get the following error when I try to open InDesign: Font Capture: InDesign.exe - Application Error.
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Hi Peter
Many thanks for your response. I ended up on the phone to Adobe tech
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I'm not sure if this is something that might affect all CS5 InDesign users
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Thanks again for your willingness to provide assistance, but the good news
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Hi All,
I installed Adobe Reader 10.1.2 in windows XP, and I will get the below error when I open the pdf file:
Font Capture AcroRd32.exe - Application Error
The instruction at "0X8af9311" referenced memory at "0x8a2f9311". The memory cound not be written"
Even I try to disable the protected mode at startup, I still get the aboe error randomly.
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Sorry for the confusion. Please try the following steps:
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Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithList]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithProgids]
"exefile"=hex(0):
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3. In the new dialog that appears:
Select All Files in the Save as type list, and then type C:\Exe.reg in the File name box.
Select Unicode in the Encoding list. Save it and remember the file location.
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Ankit

InCopy CS5 crashes with "Font Capture..." error

I've installed InCopy CS5 on my Windows XP machine but somehow something is going wrong with saving the preferences.
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That is a sign that your preference files are becoming corrupt. Something is wrong with your system if this is happening regularly.
Bob

Font Capture Error - Reader will not start

Hello Everyone,
I am currently having an issue with Adobe Reader 9.1 were the application will not run when you try and start reader you get the follow error message:
Font Capture: AcroRd32.exe - Application Error
The instruction at "0x0802fef9" referenced memory at "0x0000000c". The
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OK Cancel
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Clear temp file
Clear adobe arc files
check for spyware and virus
uninstall and and reinstall the app
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You may want to try and ask in the Reader forum. This one is for Adobe Acrobat. Good luck.

Font Capure: Acrobat.exe system error

Font Capture: Acrobat.exe System Error.
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Sorry, for some reason I can't move this thread, but you should post here:
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ITunesHelper.ex.exe error message

Every time I start up my computer I get the following Program error message:
"iTunesHelper.ex.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log has been generated"
I have Windows Professional 2000. This started after I downloaded the last update on iTunes (6, I think) around October maybe early November. I am able to use iTunes and update my iPod with out any problems.
This is just annoying that it pops up everytime I start up my computer. Thanks for any advise offered.
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Sorry I did not include full information of the error message, it is: "Font Capture: AcroRd32Info.exe, Application Error", (the rest is the same)
I uninstalled Adobe Reader v9.3.2 from the computer, restarted and opened the pdf files. The error message did not appear.
I then downloaded and installed Adobe Reader v9.3.2 and restarted the computer. I opened a PDF file, and the error message appearred again. The PDF's are Adobe Acrobat file types when the mouse is hovered over them but they open in Adobe Reader, is this right?
I have followed "I_know_nothing_alls" advice as far as completing the "workaround" steps for the Application Error dialog box, but I question that the fixes for the Automatic Update & BITS services are really relevant, but thanks anyway. Step 3 could not be completed, as the word "net" would not be recognised by the computer. I will try the hotfixes with I assume the option to install to FAT32 at start up, though I hope to install Ubuntu OS and multiboot software again on the computer and might have to undo this again.
Regs,
je11

Explorer exe. Application error" it says "The instruction at 0xf6628a87 referenced memory at 0x00000000 The Memory could not be read Click on OK to terminate the program

the other day i did the windows 2008 R2 Rebooting
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Hi,
Regarding the current issue, it may be caused by some third party software conflicting with explorer.exe or it could be a memory conflict with a driver.
Signs of low memory include poor performance, low-memory or out-of-memory notifications, and display problems. I would suggest you to follow the steps provided in these methods and check if
it helps in resolving the issue:
Method 1: Run System Maintenance troubleshooter:
Step 1 : Move your mouse to the right bottom and click on search.
Step 2 : Type Troubleshooting in the search box and click on it
Step 3 : On left pane click “View all” click on the "Run Maintenance task" under the System and Security.
Step 4 : Click on the "Next" in the System Maintenance interface.
Select "Try troubleshooting as an administrator
Method 2:
I would suggest you to run the Memory Diagnostic Tool and check if it helps.
a) Press
Windows key and type "memory".
b) Click "Settings" and then click the result "Diagnose your computer's memory problems".
c) Select the recommended option to run the tool.
Check if the issue still persists. If the issue persists, increase the virtual memory.
Change the size of virtual memory
http://windows.microsoft.com/en-in/windows-8/change-the-size-of-virtual-memory
Method 3: I would suggest you to run System File Checker tool (SFC.exe) and check if it helps. The System
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Run System File checker to see if you have any corrupted system files.
Use the System File Checker tool to repair missing or corrupted system files
http://support.microsoft.com/kb/929833/en-us
Method 4: If issue persists follow these steps:
I would also suggest you to check if the same issue occur in Safe Mode and check if the issue occurs there as well.
Step 1:
Start your computer in safe mode
http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Step 2:
Follow the Microsoft KB article to perform clean boot on the computer. A clean boot helps eliminate software conflicts.
How to perform a clean boot in Windows 8.1, Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135
Disclaimer: After you have finished troubleshooting, follow these steps from section “How to
reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.
Hope this helps.
Best Regards,
Andy Qi
Andy Qi
TechNet Community Support

Font Capture: PhotoShopServer.exe error - Application Error

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