Font errror when opening some FrameMaker files

When opening some FrameMaker files in Windows 7, my clients are getting the following message:
The FrameMaker Console provides these details:
The "Arial Black Bolded" Font is not available.
"Arial Black Heavy" will be used in this session.
The "Arial Black" Font is not available.
"Arial Black Heavy" will be used in this session.
The "Arial Black Bolded Obliqued" Font is not available.
"Arial Black Heavy" will be used in this session.
Even if you click OK on that message, and save the file, the same message appears the next time the file is opened.
My clients had this same problem when we upgraded to Windows XP Service Pack 3. I found a resolution regarding the Windows XP OS on this forum, but it does not apply in this case. My clients have FrameMaker 9.0.4 installed and Windows 7 64-bit (we had 32-bit Windows XP). I appreciate your help.

Art - Thank you for your quick response to our problem. Here's what my client replied:
The problem with changing the “Remember Missing Font Names” setting is that it causes all font substitutions to be accepted permanently. FrameMaker is currently making inappropriate substitions, for example so that our manual titles are not italicized as they should be.
We appreciate your help. Many thanks. Melissa

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Dear all. After getting the same problem and read all possible solutions online with no success finally I got rid of this problem successfully and Now it is working perfectly again, and I hope It will work for you all.
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Author: Troubleshooting Mac® OS X
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When a
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kprust,
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Font errror when opening some FrameMaker files

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