Font / image issue during printing - HELP PLEEEASE!

Hi there everyone!
I've got a problem here .... not sure what went wrong, anyway, my document has gone to print and there is an image which is overlapped by the body copy. now, the image is tilted and you can see where the borders of the image are .... the font got bolded ... and that's how it came out at the press ..... deadline is tuesday and we're not sure what to do to fix this .... PLEASE, if anyone has an idea what to do, i would really appreciate it!

Hi Peter!
the image has a white background and just sits below the text frame.
I gave them the InDesign file with all the links, fonts - everything they could need and i am not sure what they did with the file.
Was also thinking that they might have outlined the fonts, but since they are not around today, I could investigate further.
It's press output ...
Sort of hoped a professional printer could deal with an InDesign file ...
Anyway, now I have a LOT of questions ready for them for tomorrow ...

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