Font in Adobe Reader 11

Hi!
On the PC from my customer is installed Version 11.0.0.5.3 of adobe reader. I have the problem that the font in some documents only cryptic symbols. I have this screenshot:
I have this problem on any computer with Adobe Reader XI. Befor we update the Reader to this version the representation was correct. I need your help!

Thanks, Bernd! It's actually 'command-e' on the Mac, but it brought up the Text Box properties box, so worked perfectly.
Vielen Dank!

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    From: HitenderPrakash [email protected]
    Sent: Monday, February 20, 2012 3:39 PM
    To: Fatima Badat
    Subject: Century gothic displays in adobe reader 8 and not in 9
    Re: Century gothic displays in adobe reader 8 and not in 9
    created by HitenderPrakash<http://forums.adobe.com/people/HitenderPrakash> in Adobe Reader - View the full discussion<http://forums.adobe.com/message/4217665#4217665

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