Font issues with InDesign CC

I've been happily producing a monthly trade magazine for years with InDesign CS5.5 V 7.5.3. No problems. Last month I started using InDesign CC. First sign of trouble was that, when I sent the proof (pdf made with Acrobat XI Pro), to the client, many of the headlines (Calibri) would only partially print, or wouldn't print at all. Then, when the magazine went to the commercial printer (packaged from InDesign CC and with an IDML), many (not all) of the text (Palatino Linotype) ran together and stories were short, leaving white space. It was a disaster! (Fortunately, the client proofed it before presstime, so they took the blame.) What's the problem here?

Here it is January 2015 and I have font problems with Adobe CC. Been using apps and Font Book for years without font troubles, and since I started using Adobe CC, every single day I have an issue. Specifically, just now, working in InDesign: I have been using postscript fonts for Franklin Gothic forever. Some of them disappeared from my font list, so when I opened a document using them, they are shaded pink. I found Franklin Gothic URW in typekit and loaded those. Changed all my fonts to fonts from that set, yet I still get error messages. When I open Find Font, I see three FranklinGothic-Medium in the list with yellow warning signs. If I select one, Replace with the comparable in the FranklinGothic URW family, the Change All button is shaded and I can't select it. And then when I try to save as pdf, I get a Font Missing warning. And this has happened with other font families, so not specific to Franklin Gothic.
So frustrating.

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Font issue with InDesign and OS 10.6

I have read quite a bit on this but have found no resolution. We installed OS 10.6 on two of our three G5 Macs at work. We use InDesign CS4 and OS 10.6.5.
When we open an InDesign file that we all share, the machines with 10.6 on it say fonts are missing. (I believe this is a naming convention problem.) I learned that some of the fonts for InDesign should be moved to the InDesign font folder. We did that. That helped on several of the fonts. However, we still have an issue with Helvetica Neue, and Universe (67 or other numbers). I have the same Universe font family listed, but when I go to find 67 or 47, they aren't there.
Anyone else having this problem? Do we need to go in to every document and change the fonts to avoid this error? Is there a better fix?

I have just swapped from an old Mac Mini (using 10.4.11) to the new Mac Mini (using 10.6.6). I did not do any fiddling about fonts. Everything is as it installs. The only thing I did is to resolve duplicate fonts in Font Book.
For convenience, I used Arial for documents. Now when I open an ID document, it says Arial[TT] (as well as bold, italic...) is missing. I checked the Arial ttf group is in /Library/Fonts, but in ID font list, it shows an Open type.
All I want is that the fonts should work, when I open all the InDesign documents (still in CS2 Version) that I created since last five years. I am no techie by any means, what I need is a step-to-step to solve the font issue, so that I can get on work immediately.
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Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
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Markzware

Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?

I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
Does anybody have any suggestions as to what I can do to try and resolve this?
I'm in the middle of producing two magazines and I really really don't need this! Lol

From the lovely people at Extensis tech support -
Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
1)      Go to your spotlight and type in "activity"
2)      Launch "Activity Monitor"
3)      Highlight the name of the adobe/quark application that is hanging by clicking it.
4)      Click the "Sample Process" button at the top of the screen.
5)      Click the "Save" button.
6)      Click the "Save" button again and save the file to your desktop.
7)      This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
8)      Repeat this process with any other application that is hanging.
9)      Highlight the "FMCore" process by clicking it.
10) Click the "Sample Process" button at the top of the screen.
11) Click the "Save" button.
12) Click the "Save" button again and save the file to your desktop.
13) This will generate a file named " Sample of FMCore.txt"
14) Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
15) Right click (control+click) to compress into a .zip file.
Please attach this zip in reply to this mail.
When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
Option 1:
1)      Back up your font sets by dragging them to the desktop
2)      Remove SF3 v14.2 by following the instructions here:
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
3)      Download and re-install Suitcase Fusion 3 (version 14.0.6) from:
http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
4)      Are there fonts and font sets in your old font vault you would like to recover?
If NO :
a)      Open SF3
b)      Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
If YES : Restore your old fontvault from the backup the removal tool created
a)      If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
b)      Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder:
/Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
c)       Launch SF3 from your dock. you should now see all your old fonts and font sets.
Option 2:
Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
1)      In SF3: choose Suitcase Fusion 3 > Manage Plugins
2)      Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
3)      Choose SF3 > Preferences > General
4)      Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document.

I am having font issues with font book. It validates the font, yet it is not availabe in my software programs (Adobe or Microsoft). What can I do to use these fonts?

I am having font issues with font book. It validates the font, yet it is not availabe in my software programs (Adobe or Microsoft). What can I do to use these fonts?
I actually created these fonts with fontagrapher in 1998 and have been using them regularly ever since and now they are not available in InDesign. I really need to use them.

I found a page on Adobe, Troubleshoot fonts | Mac OS X
On PostScript type 1 fonts you need to copy/move the fonts to the correct font folder because Font Book doesn't copy them into the folder. Select the fonts double-click the fonts and Find in the font Book app and validate.
The correct font folder depends how you are set up. I am by myself so my font folder was MyHarddrive/Library/Fonts. I was using Suitcas fusion and the fonts are located in a different folder.
Most of the fonts have worked. Go to
http://helpx.adobe.com/x-productkb/global/troubleshoot-fonts-mac-os-x.html
This should help. Good Luck.

Having major issues with InDesign CS6

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!!

SherwoodGirl wrote:
Having major issues with InDesign CS6.
Then post your qeustion on the Adobe forums is it's their software you're having problems with:
http://www.adobeforums.com

Help Viewer is an issue with InDesign CS6

Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won’t launch after the second time. This is the message we are receiving on Windows 7:
“Help viewer is not installed check your internet connection and reinstall InDesign”

Anup R. wrote:
Can you try the option mentioned in 2nd para of the reply, if you are connected to internet?
You can try changing the preference "General Settings" > "Display Local Help content only" to "No" so that application launches the online help content.
-Anup.
YES! It does help.Thank you very much. I changed the setting yesterday but side tracked before I see the online content works. So in general scope, yes it takes me to the online help center, which gives me options for more "community" answers. So yes, thank you for making me look further.
However, I really was a fan of the local help that looked like and felt like the user manuals produced by Adobe, not just blogs, and more message boards. So I am still partially dismayed that I take the time to download and update the local help files, but can't use them. And wish Adobe would just fix the problem, so I can have immediate access to user manuals without having to surf all over for answers. Perhaps this is a novice thought, but I liked reading it in manual formats provided by the amnufacture of the software.
Thanks again though for the help and it will just have to get used to this method. UNLESS you can tell me good news of something else I am missing?

Font issue with left sidebar in Mail

I'm having perhaps another/different font issue with Mail after updating to Snow Leopard.
I do have a Dell 24" LCD hooked up to my MBP. I've noticed the comments/links related to the font smoothing issues. I've played around with that with no noticeable change.
Check out the before & after pics. Anyone have thoughts?
http://i625.photobucket.com/albums/tt336/marascoc/mac/beforeafter.jpg
Message was edited by: marascoc

Same issue here whenever I'm using a different color profile. Only the default color profile seems to work properly with the new sidebar in mail.

Odd font issue with Safari, iWeb

Ok, so I've been having this odd font issue with Safari for quite a while now, and I haven't been able to fix it. Some text on several different websites come up in a different font than the default font for Safari. I've tried changing the default font to something else, changing the text encoding and nothing. This has been happening with several releases of Safari.
Now, last night I discovered the same thing is happening with iWeb. Some of the text fields come up with the same font as the one in Safari! I don't even know which font it is. So somehow these are linked.
I'm at work right now, but I can get a screen shot of the font once I get home.
Any ideas on how to remedy this?

Hi Tom, thanks for the response. I tried searching for those two fonts in my font book and they weren't in there. See below for screen shots of the odd text I'm getting:
iWeb
Uploaded with plasq's Skitch!
Safari
Uploaded with plasq's Skitch!
If anyone can help resolve I'd greatly appreciate it. As much as I like Safari, this odd font makes me close Safari after a few mins of browsing =\

Font issue with Safari

I've read of others having font issues with Safari 5.1 and Lion, but I still have Snow Leopard and am having an issue with some fonts showing as a block of As. This occurred when I set up Suitcase Fusion 3, but I did not touch any system fonts. I was able to solve part of the issue with activating Arial in the font manager, but some areas still do not reveal font, most notably, areas marked for username/password on forms. Any ideas? Btw, I do not seem to have a problem in Chrome or Firefox.

Thanks, Carolyn. I use a third party font manager but disabling it is not an answer for me. I put some fonts back into the user folder (never touched the fonts in the system library) and resolved SOME of the "A" issues, but not all. I have no problem in Chrome or Firefox. I've tried multiple solutions in the past couple days, including this fix for sandboxing conflict http://reviews.cnet.com/8301-13727_7-20087102-263/webkit-sandboxing-conflict-cau ses-safari-block-a-font-problem/ but then I got permission errors when I tried to change the file. I'm not even running Lion and I'm having this issue.

Issue with InDesign cs5 and network files.

On Mavericks having issues with InDesign CS5. When trying to open a file from an smb netwrok drive it goes into Not responding.
have tested InDesign working correctly with local files.
have tried removing, SING folder. tried reinstalling.
all updates on OS and adobe InDesign have been installed.
any suggestions would be appreciated.

CS5 is unsupported under Mavericks.
Unfortunately, you’re pretty much on your own here.

Fontographer PS fonts issue with Yosemite

I have created a number of PS fonts (.otf) with Fontagrapher 5. They have been working flawlessly ever since on my MacBook Air (mid 2012) 8GB RAM and 512GB SSD.
Since moving yesterday from Mavericks to Mac OS X Yosemite, things are terrible. All fonts created with Fontographer are not displaying and printing correctly …. my 6 indian music books and numerous documents in hindi/english diacritical are thus unusable. I tried with Nisus Writer Pro, Text Edit and Mellel to no avail.
Checking with the Apple software FontBook, it says all my Fontographer Fonts are « usable » (green ok check) and that there is no conflict/problem. To be sure, I removed all factory fonts which could potentially make problems (orange warning), rebooted the Mac but, despite that, nothing works properly. Fonts are incredibly SCRETCHED on display (space between characters is huge) and some of them don't print as they are displayed. I also naturally updated the printer (Xerox Work Center 6605 DN) driver to the latest Yosemite compatible version (oct.16, 2014) but that doesn't change anything. I also tried different ways of making pdf from the different word processors but the same thing occured on pdf.
Please, kindly check and inquire about this important issue with Apple fonts experts. Number of us, using Fontographer Fonts, must be facing the same incompatibility with Yosemite.
Please do let me know what I can do to solve the problem. I don't even know how I can downgrade to Maverick yet.
Thanking you in advance for a quick reply
Patrick MOUTAL

Well, Kurt Lang did solve my problem and I won't ever be enough thankful to him. He tried one of my font and took the time to examine it with FontLab Studio. In case other persons experiment the same type of troubles, I am pasting the mail I got (along with the corrected font) for info :
Hi Patrick,
I did find one issue in particular. OpenType fonts should have a UTM setting of 1000. These were at 2048. So I changed those and had FontLab Studio rebuild the names (I just let it do its thing).
The originals you had sent wouldn’t even appear in Office 2011. The rebuilt ones do, though for whatever reason, bold italic won’t show. However, you can click the italic and bold buttons and the correct font is used. Otherwise, the new fonts all work as expected in Photoshop, Illustrator, InDesign, TextEdit and others. I tested them in both Mavericks and Yosemite.
Can’t guarantee success, but give these a shot.
Kurt
That guy is an angel. He spent a tremendous amount of time examining, testing on Mavericks and Yosemite and on several apps until resolving the problem. Too helpful, too nice and too competent. That's a treat.

Font issues with CC 9.2

Hi there. I'm on Maverick (OS 10.9.1) with Suitcase Fusion 5 (latest version) and was having difficulty loading a Postscript font (ITC Garamond family) to use in InDesign (or Illustrator or Photoshop). Have used this font in InDesign for the past few years (one magazine). I searched on-line and finally found the same issue. The fix was to place that font inside the InDesign Fonts folder, however being a designer with over 10,000 fonts, I need to know if this is a Suitcase issue or Adobe Cloud issue?

You can try to manage the fonts with the excellent Llinotype Font explorer
http://www.fontexplorerx.com
I hope this will help you

Font issue between indesign and another application

I'm having issues with some fonts used in indesign that are not found in another app.
For example, Antihistory Regular is used in the indesign document but the other app is looking for Antihistory Book?

It's CS4 6.0.3 on OSX.
The other application is a web app in development.
My guess now is Flash compiles the fonts and it sees Antihistory regular as Antihistory book and our website is expecting regular.

Font issue in Indesign CS2

Hi. I just received a new computer and although I have not had any issues with the Palatino Adobe font in the past, for some reason it no longer displays properly (pinked out). I have uninstalled the font through Adobe Type manager, checked my PS Font folder to make sure there are no Palatino fonts (either True Type, Open Type or Adobe) left in that folder and then reinstalled the font. I then rebooted my computer and although I went through these steps and the only Palatino font on my computer now is an Adobe one, In Design still cannot read the font. I then opened up MS Word, Photoshop, and Illustrator to see if I could access the Palatino font, and I had no issues at all. It seems it's only the In Design program that has an issue reading the font.
Any suggestions at all would be most welcomed because this is the main font that our company uses and my job depends on it.
Thanks,
Colourss

I had similar issue with Helvetica Medium and Bold fonts. All other variants of Helvetica were displayed nicely in Indesign CS2, but those two were missing. Indesign CS3 was able to display all the fonts correctly. I tried deleting the AdobeFntXX.lst files and uninstalling fonts, copying into different directories, but nothing helped with CS2. Finally I started tweaking the AdobeFntXX.lst file under Fonts folder in the Indesign CS2 installation directoty and got the Medium and Bold fonts working.
Here's what I did:
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2. Copied fonts into Fonts folder under CS2 installation directory
3. Deleted AdobeFntXX.lst file under Fonts directory
4. Started InDesign CS2, so new AdobeFntXX.lst file were generated
5. Edited the AdobeFntlstXX.lst file as follows:
For Helvetica bold font I replaced dash in the font name with whitespace:
FontName:Helvetica-Bold -> FontName:Helvetica Bold
For Helvetica Medium font I added text "Medium" to the font name:
FontName:Helvetica -> FontName:Helvetica Medium
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I know this is not exactly same case as yours, but hopefully it can help you to find the resolution.

Font issues with InDesign CC

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