"Font not found on the system" for work logo font

I just started a new job and every single AI file I work with in illustrator is using VTypewriterRoyal - the company logo.
It automatically defaults to Myriad with the msg:
"Font not found on the system; missing font has been substituted."
I've spent way too much time changing it back from Myriad once in AI + scouring the web for answers. Haven't come up with any.
No one else at work seems to have this problem. I've tried installing and uninstalling the font.
Redownloading as OTF instead of TTF.
Nothing is working, so I really really hope someone can help me since I'm going to be considered slow if I keep having to take the time to change every ******* file I open.
Adobe support is seemingly overly complicated and this issue is making me crazy!!!
Someone please help. I'm on a brand new iMac 27" using 10.6.8....
Thanks.

check your spelling/spacing
I see
VTypewriter Royal
and
VTypewriterRoyal
They are different names...one has a space, the other does not
They must match exactly to work correctly

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    Status
    Language Pack for SharePoint   Foundation 2010 - Portuguese/Português (Brasil)
    Installed
    Microsoft SharePoint Foundation 2010 1046   Lang Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft SharePoint Foundation 2010 1046   Lang Pack Core
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
    14.0.7015.1000
    Installed
    Language Pack for SharePoint,   Project Server and Office Web Apps 2010 - Portuguese/Português (Brasil)
    Installed
    Microsoft Access Services Portuguese   (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Document Lifecycle Components   Portuguese (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Hotfix for Microsoft Office Server   (KB2512800)
    14.0.5138.5000
    Installed
    Microsoft Excel Services Portuguese   (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Excel Web App Portuguese   (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft InfoPath Form Services   Portuguese (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Office Server Proof (Portuguese   (Brazil)) 2010
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Office Web Apps Portuguese   (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Office Web Apps Proof   (Portuguese (Brazil)) 2010
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft Office Web Apps Shared Coms   Portuguese (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
    14.0.7015.1000
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    Microsoft OMUI Portuguese (Brazil)   Language Pack
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    Installed
    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
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    Installed
    Microsoft Project Server Portuguese   (Brazil) Language Pack
    14.0.7015.1000
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    Service Pack 2 for Microsoft   2010 Server Language Pack (KB2687462) 64-Bit Edition
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    Installed
    Microsoft Search Server 2010 Portuguese   (Brazil) Language Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Hotfix for Microsoft Office Server   (KB2475878)
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    Microsoft Shared Coms Portuguese (Brazil)   Language Pack
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    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
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    Installed
    Microsoft SharePoint Foundation 2010 1046   Lang Pack
    14.0.7015.1000
    Installed
    Service Pack 2 for Microsoft   SharePoint 2010 (KB2687453) 64-Bit Edition
    14.0.7015.1000
    Installed
    Microsoft SharePoint Portal Portuguese   (Brazil) Language Pack
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    Installed
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    Installed
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    Hopefully this is a QA Environment but it would be a pain to start over.
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    Thanks
    J.Clua

    Hi,
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    [OWSTIMER]   [SPContentDatabaseSequence] [ERROR] [3/11/2014 5:10:18 PM]: Found a missing   feature Id = [81606c80-44b3-47c9-8c24-136bdeb07d64]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: The feature with Id   81606c80-44b3-47c9-8c24-136bdeb07d64 is referenced in the database   [WSS_Content_Sites_01], but is not installed
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    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: Found a missing feature Id =   [4b6e8a49-765d-47a1-92f8-91f61d07bbed]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: The feature with Id   4b6e8a49-765d-47a1-92f8-91f61d07bbed is referenced in the database   [WSS_Content_Sites_01], but is not installed
    on the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: Found a missing feature Id =   [af6d9aec-7c38-4dda-997f-cc1ddbb87c92]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: The feature with Id   af6d9aec-7c38-4dda-997f-cc1ddbb87c92 is referenced in the database   [WSS_Content_Sites_01], but is not installed
    on the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: Found a missing feature Id =   [00bfea71-dbd7-4f72-b8cb-da7ac0440130]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:10:18 PM]: The feature with Id   00bfea71-dbd7-4f72-b8cb-da7ac0440130 is referenced in the database   [WSS_Content_Sites_01], but is not installed
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    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:16:17 PM]: The feature with Id   5daabc0d-5714-4b95-9238-95d58704bc11 is referenced in the database   [WSS_Content_AcademiaTI], but is not installed
    on the current farm. The   missing feature may cause upgrade to fail. Please install any solution which   contains the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:23:56 PM]: Found a missing feature Id =   [af6d9aec-7c38-4dda-997f-cc1ddbb87c92]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:23:56 PM]: The feature with Id   af6d9aec-7c38-4dda-997f-cc1ddbb87c92 is referenced in the database   [WSS_Content_GlobalIT], but is not installed
    on the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [DEBUG] [3/11/2014 5:25:49 PM]: Retrieving site definition for language   1046...
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:50 PM]: Found 21 web(s) using missing web template   75801 (lcid: 1046) in ContentDatabase WSS_Content_EXP.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:50 PM]: The site definitions with Id 75801 is   referenced in the database [WSS_Content_EXP], but is not installed on the   current farm. The
    missing site definition may cause upgrade to fail. Please   install any solution which contains the site definition and restart upgrade   if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:50 PM]: Found 1 web(s) using missing web template   75802 (lcid: 1033) in ContentDatabase WSS_Content_EXP.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:50 PM]: The site definitions with Id 75802 is   referenced in the database [WSS_Content_EXP], but is not installed on the   current farm. The
    missing site definition may cause upgrade to fail. Please   install any solution which contains the site definition and restart upgrade   if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:53 PM]: Found a missing feature Id =   [75a0fea7-2d1e-451a-b445-16bc346d7d8e]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:53 PM]: The feature with Id   75a0fea7-2d1e-451a-b445-16bc346d7d8e is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:53 PM]: Found a missing feature Id =   [75a0fea7-5f69-4282-83ae-22808c0fbfd9]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:53 PM]: The feature with Id   75a0fea7-5f69-4282-83ae-22808c0fbfd9 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:53 PM]: Found a missing feature Id =   [75a0fea7-6e3f-4d4a-8f78-245bda567b60]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-6e3f-4d4a-8f78-245bda567b60 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [75a0fea7-040e-4abb-b94b-32f1e7572840]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-040e-4abb-b94b-32f1e7572840 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [75a0fea7-b5a0-47d5-90e6-4b3205b02278]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-b5a0-47d5-90e6-4b3205b02278 is referenced in the database   [[OWSTIMER] [SPContentDatabaseSequence] [ERROR]
    [3/11/2014 5:25:54 PM]: Found   a missing feature Id = [75a0fea7-b5a0-47d5-90e6-4b3205b02278]], but is not   installed on the current farm. The missing feature may cause upgrade to fail.   Please install any solution which contains the feature
    and restart upgrade if   necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [f7b9c169-1418-41f3-888f-8ac436e17a0a]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   f7b9c169-1418-41f3-888f-8ac436e17a0a is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [75a0fea7-f13a-4670-8b69-97e90d05f7c8]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-f13a-4670-8b69-97e90d05f7c8 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [75a0fea7-377d-4b4f-b864-984379ed0f42]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-377d-4b4f-b864-984379ed0f42 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [75a0fea7-9d96-4f02-a800-a3512154efcd]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: The feature with Id   75a0fea7-9d96-4f02-a800-a3512154efcd is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:54 PM]: Found a missing feature Id =   [90cd055f-f21f-42c5-b3fe-bb67173583d4]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   90cd055f-f21f-42c5-b3fe-bb67173583d4 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [75a0fea7-0017-4993-85fe-c37971507bbc]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   75a0fea7-0017-4993-85fe-c37971507bbc is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [75a0fea7-fe65-41c3-a965-c5df83fb098b]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   75a0fea7-fe65-41c3-a965-c5df83fb098b is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [75a0fea7-7c51-4a75-92c1-cbaccb371622]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   75a0fea7-7c51-4a75-92c1-cbaccb371622 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [75a0fea7-b0ef-434e-90d6-ce997d970564]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   75a0fea7-b0ef-434e-90d6-ce997d970564 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [75a0fea7-37d2-484b-b362-dcff1538e2a4]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: The feature with Id   75a0fea7-37d2-484b-b362-dcff1538e2a4 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:55 PM]: Found a missing feature Id =   [49c44827-4747-4e89-999c-f199ad95cfa8]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:56 PM]: The feature with Id   49c44827-4747-4e89-999c-f199ad95cfa8 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:56 PM]: Found a missing feature Id =   [75a0fea7-42e8-4527-8313-f63c4c49a7e6]
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:56 PM]: The feature with Id   75a0fea7-42e8-4527-8313-f63c4c49a7e6 is referenced in the database   [WSS_Content_EXP], but is not installed on
    the current farm. The missing   feature may cause upgrade to fail. Please install any solution which contains   the feature and restart upgrade if necessary.
    [OWSTIMER] [SPContentDatabaseSequence]   [ERROR] [3/11/2014 5:25:56 PM]: Found a missing feature Id =   [75a0fea7-a4ce-4a83-867d-f6be0ffdd867]
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