Font problems in resulting XML Publisher document (from PeopleSoft)

Hi all,
we're creating documents using XML Publisher under PeopleSoft, designing the template in Word 2007.
We see strange things hapening to the resulting documents: even though the majority of the template is created in a Times New Roman 11pt font, we find that in the resulting document, empty paragraphs and empty table cells are formatted as Arial 12 pt. So where we put an empty line between paragraphs in the text in the template, and set all the text to Times New Roman, the empty lines are Arial. Same thing with the tables. There's a table with a for-each loop in the rows. The XML with the data always contains 10 entries, but possibly with empty values, so that the table in the resulting document always has 10 rows (plus a header row). However, the empty rows are Arial 12, and the filled-in rows are TNR 11. This results in a different heigth for the table depending on how many rows are filled in, causing the positioning of the rest of the document to be off.
The template contains NO Arial 12 at all...
I hope my problem is clear. Any ideas or pointers where to look are really appreciated...
Spiffo

Hello Deepz,
Thank you for your answer. I am not sure I understand your answer: I stated, this is occurring in XML Publisher from PeopleSoft, so not in BI Publisher. Furthermore, there is one section in the document where I do need Arial, but at pt 11, not 12.
I hope you or other forum members can help me further.
Regards,
Spiffo

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