Font recognition problem

3 fonts were sent with 5 documents. the fonts have been installed on the computer and in the InDesign font folder. when opening 3 of the documents an update link prompt appears. I select update it does and the fonts are recognized. when opening the other two documents no prompt appears and the fonts are not recognized.

Important to know:
Your OS and version
Your ID version
OS where the documents came from
ID version where the documents came from
Kind of type of the fonts, extension?
If you are on Windows and the fonts came from the Mac and are not OTF fonts you are out of luck. Only OTF fonts can be used on both computers.
If you are an the Mac and get Windows Fonts, they should work as the Mac can read all type of fonts.
Fonts could be converted with several programs, but in most cases it is not legal (but bringing fonts from one company to another is neither legal in most cases). You might to have to buy these fonts.

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Can you help me with FontExplorer font activation problems?

Anyone know how to solve a font activation problem I am having with FontExplorer 4.2? I am on a new mac with new fonts, I am using Maverick with Adobe CS6. With my new mac I bought the latest version of FontExporer Pro X 4.2. This program is having trouble with font activation in all my Adoble suite apps including Indesign. Here is what I am seeing:
1. The font activates, but the Adobe app does not recognize that it is active. If I go back to Font Explorer and deactivate manually, then re-activate manually. The adobe app might then recognize it. Sometimes it still doesn't. But this does not stay permanently, as soon as I do a restart I have to go through this process again. I see this more often with the User system fonts, but a few times with my regular fonts.
2. Other times, such as in Indesign, I go to open the file and the file stalls and doesn’t progress while it is trying to activate the fonts.
3. Another time I have seen after an illustrator file is opened the fonts aren't recognized as being opened and the text goes blank on the page.
4. In all adobe apps, if I go to use "replace font" on the missing fonts (even though they are turned on) the "replace font" menu only shows the basic system fonts, it won't show me the other fonts turned on.
I have seen these issues with both formerly created files and fresh new files.
I have tried the following based on feedback from Font Explorer staff:
Refresh your Spotlight database
1. Quit all applications other than FontExplorer X
2. Choose Tools > Refresh Spotlight Database
Clean your font caches
1. Quit all applications other than FontExplorer X 2. Choose Tools > Clean Application Font Caches (check all available checkboxes)
3. Choose Tools > Clean System Font Caches (requires restart)
Still after trying this multiple times, the errors continue and even get more random.
I have also tried this based on their feedback:
go to FONTEXPLORER X PRO -> PREFERENCES -> ADVANCED and make sure that "Automatically deactivate fonts which have not been activated by the system" is NOT set to never.
Then click on TOOLS and clean all font caches. Then reboot the system.
The auto-activation is using a new Apple technology (called Core Text), which unfortunately does not work correctly with some of the Adobe and Quark applications when keeping the fonts permanently activated. We are currently working on an update, and the next version of FontExplorer X Pro will fix this issue.
This has also not work. Can anyone help me?

Here is the official work-around for this problem.
1. Locate "FontExplorer X Pro.app" in Applications
2. Right-click on "FontExplorer X Pro.app" and select "Show Package Contents"
3. Navigate to /Contents/Helpers/
4. Double-click "FontExplorerXLauncher-3.app" or right-click and "Open" to launch it manually. This is needed only once, afterwards the plugins will work normally.
Please make sure you open the version with the "-3" suffix, the other one does not fix the problem.

Zen Vision:M 30GB recognition problems...Big t

Hi, 2 days ago i ran into a problem with my Zen. I had to charge it, as the battery was low and had to put some new music on it.. I plugged it into the USB port on my Laptop, where all of it's software is installed. The Zen wasn't recognized. Instead of the charging screen it normally started up with, it started up with the play screen(the screen it shows when a song is playing). I looked at the battery icon in the top right corner, and it wasn't doing anything. I turned the Zen off and started it up again. Nothing changed. I restarted my computer. Nothing changed. I shut down my computer and started it back up again. Nothing changed.
I took it to my desktop computer, a Compaq, and tried it there. It worked, but not how i was expecting it to work. The battery icon started flashing with the little lightning bolt, acknowledging that it was charging. But the play screen was still there. The odd thing with this is, i left the player to charge for several hours. When i came back, the Zen was in some form of idle shut-down. The screen was black, except for the battery icon with the lightning bolt. Oddly enough, he battery bar hadn't filled up anymore than when i left it. Upon unplugging the player though, the Zen turned off. When i turned it back on, the bar had filled up more. It wasn't fully charged though.
I plugged the cable back into it, and this time, the battery icon WASN'T charging. It just had the play screen on. It wasn't doing ANYTHING this time. Frustrated, i went out and bought the wall charger, and now i have a full battery. But it doesn't solve why my computer won't recognize my player.
Today, i un-installed the software that came with the player and re-installed it. It didn't do anything. I installed the software on my desktop computer, and THAT didn't work either. So i came to the website here and used the trouble-shoot guide. That didn't help, and this is where my problem differs from the other posters here who have recognition problems:
Back to my laptop: I have Windows Service Pack 2. I installed Windows Media Player . I went to the Device Manger, like the trouble-shoot guide said to. The kicker: Windows Portable Devices is NOT, i repeat NOT in my Device Manager. Neither does the Creative player either. I clicked on "The player does not appear in Device manager". That link showed me a diagram of a desktop computer, so went back to my desktop computer. I did everything above mentioned, and Windows Portable Devices is not in the device manager of my desktop computer either. Further reading the trouble-shoot guide, i could NOT locate "Other Devices" or "Unknown Devices" in my Device Manger on either desktop or laptop. There's nothing "Creative" related or "Zen" related at all in any of the Device programs.
I don't know what to do. All of the trouble-shoot guides don't discuss my issue at all. Everything is "If an MP3 player is reported working properly in Device Manager, but it is not detected or listed in Windows Media Player or Creative Media Explorer..."
Mine isn't even detected in Device Manager. My Device Manager has nothing regarding my Zen or Windows Portable Devices.
I'm thinking about messing with it in Recovery mode, but i don't want to erase everything i have on here, just to have my player still not work. I'm going to try messing with this at my friend's house to check the cable and the player there too.
But any help regarding my situation would be greatly appreciated. This is driving me crazy.

I tried my uncle's Zen Vision: M 30GB on my laptop and strange things happened. My laptop recognized the player as an unknown device and said i needed to install the MTP driver. I did that, and upon doing so, my laptop recognized my Uncle's player as a Portable device, allowing me to transfer songs to his player. But it STILL doesn't recognize MY player. Email support says i have to send it in for repairs, but i don't know...
Any luck with you?

Font embedding problem PPT plugin Acrobat 9 Pro

Hi,
having just updated to Acrobat 9 Pro I encounter a font embedding problem when using the PowerPoint plugin (PPT2007) to create a PDF of my presentation. I am working under Windows 7 (64Bit) and use fonts from Mathematica (Wolfram). The generated PDF shows problems displaying the fonts, indicating that they have not been embedded (although font embedding of these fonts is set in the options). The problem does not occur if I directly print to the PDF printer - here all Mathematica fonts are correctly embedded (but this has other disadvantages since videos/animations are not integrated). The problem seems to be specific to Acrobat 9 since under Acrobat 8 everything worked correctly as well.
Any ideas/solutions for that issue?
Thanks & best regards
Ralf

Perhaps you may need to upgrade to version 9.2 (Acrobat support of Windows 7 begins at this dot release)?
Be well...

Debian Linux character recognition problem

Maybe this shouldn't be on this forum, but perhaps someone can help me...
I have Jrun 3.1, java 2 1.4 and Debian Linux.
On our test server everything was hunky dory, running perfectly.
But once everything was on the real server, we've had a character recognition problem. All of the higher characters are just replaced by a y or a ?.
I'm pretty sure that we can exclude java from the problem, the i18n.jar, which I believe holds all the international stuff is there and in the classpath (exactly as on the test server) and jrun is exactly as on the test server because we copied every folder as it was.
Therefore I think we can bring it down to Linux (Debian).
I cannot find where to look in Debian for any kind of keyboard or locale problem. Anyone know what to do?
kbdconfig command doesn't exist on our system.
Any help greatly appreciated.
We are in Italy, by the way.
Thanks.

If you check out the default file encoding you'll find that it's 7-bit ASCII; no characters > '\u007F' come out as they should. This applies as well to compiling as to running.
You can compile with another character encoding using the command line options, like: "javac -encoding ISO-8859-1 package/YourClass.java" (available at least in 1.4) and "java -Dfile.encoding=iso-8859-1 package.YourClass".

Font rendering problem... (FLash BUG)

Hi all, I have Flash instaled on two machines and both of them are having a problem when rendring flash text.
All text on flash appears like the image bellow. And When I export to SWF the text stays the same.
The font I'm using is Myriad Pro
I'm running Flash on iMac i3 3.06 with 4Gb and 256 Graphics display so that can't be the problem.
Anyone any ideas?
Thanks for the attention.
y

Hi,
i know this problem. It exists since the last os-x update.
Until now there ist no solution - only two workarounds.
a) reinstall osx and update only to an older version
b) sometimes it helps me to close flash, restart flash and publish again.
It seems only OTF Fonts make Problems. I know about problems with MyriadPro and DIN.
There is also a problem creating PDF Files with the OS-X internal "Print as PDF" function.
I hope there will be an update soon....
Stefan

Touch ID recognition problems

I've been using Touch ID for over a week. I'm trying to figure out why it isn't working.
The problem is that after I "enroll" my fingers (thumbs and index fingers), it works for maybe 5 or 10 minutes. After that, the sensor becomes extremely flaky and starts to fail to recognize any of the enrolled fingers.
According to my best estimates, the phone only unlocks about 5% of the time. The rest of the time, it just says "try again" and forces me to eventually enter a passcode. I wipe off the sensor, dry my fingers, wash my hands to remove oils, etc. to no avail. A few times, it worked consistently (1 or 2 touches to unlock) for about an hour at a time before it became inaccurate again.
I've tried removing and re-enrolling my fingers, but the same thing happens. I've heard a lot of stories about people using it and finding that it works relatively well, so I'm stumped on why it isn't working for my fingers. I called Apple and they didn't know enough to figure out why the sensor isn't working properly. My best guess had to do with temperature variations, but recent testing has ruled that out (I enrolled after washing and drying my hands, waited a half an hour, washed and dried my hands again, and it failed to unlock, all while being in a temperature-controlled room).
If anyone else has had this poor performance and been able to determine the cause, I'd like to know. Please don't just post that "it works for you" unless you have some useful information.
Thanks.

I also had the touch ID recognition problem come up after the last update. I did find that scrubbing the screen with the same finger used to access your phone may help motivate the sensor and actually works more often for me then not. Try scrubbing the screen before placing the recognized finger on the sensor. See if that works for you...

5th Gen Recognition Problems

I'm one in a list of many on these pages who appear to be having the same problem. I have tried all the fixes suggested vy Apple without success and I'm about to return the useless piece of crap to Apple in the hope that a new one will be more useful than the £300 doorstop I have at present.
For anyone that has sent their iPod back to Apple and had a replacement sent, has this solved the problem? If not, has anyone been successful in having their money refunded?
I'm concerned that returning the iPod will serve only to replace one with 8000 songs on it which is no longer recognised by my PC, with one with no songs on it which is not recognised by my PC. I've already spent 30 hours or so trying every conceivable fix with the gadget, and I'm concerned that there appears to be a very real - but unidentifiable - flaw with the product which seems to sporadically appear and make it impossible to update.
Anyone had any good news when dealing with Apple on this front?

Well, I now am back to 9000 songs and a couple of movies! How did I manage this given the recognition problems I've been having with iPod and Windows?
Easy. Explained the problems to those nice people at PC World in Edinburgh and they gave me a Creative Zen Vision M as a replacement plus the £60 so of difference in price.
So, back up to speed with my portable music and movies, and an FM Radio on it too. I seriously thought I had thrown my money down the toilet with the iPod and I'm delighted that PC World showed the sort of customer service they are not generally renowned for.
Interestingly, they were saying that they have had a lot of problems with the iPod - particularly in recent weeks. I hope Creative don't go the same way!

Font Availability/Possible Font Conflict Problem

I have InDesign CS3 on a Windows XP SP3 machine with the following problem: I have a document I am reprinting for one of my clients and it uses Helvetica Neue Condensed Bold font. It seems that this font comes into conflict, probably due to its name, with Helvetica Neue Bold. If I delete the latter from the Windows\Fonts folder, then in all other Windows programs, the Condensed Bold font shows up. However, *it does not* show up in InDesign CS3. Furthermore, the latter thinks it still has access to the Bold font even after it has been removed from the Windows\Fonts folder. I assume this may be due to InDesign CS3 accessing fonts from elsewhere, but there is nothing in the "Fonts" folder for the main InDesign program folder. I would be very happy is someone can tell me what exactly is causing this font conflict problem, and how I can work around it. But mainly, I need to know where InDesign informs the user about where it looks for fonts (I can't find anything like the specification in Distiller that restricts where it looks for Windows fonts). Any help would be *most* appreciated, as I need to get this out in the next two days and must leave town early Wednesday.

Fonts for Indesign can be stored in C:\Program Files\Adobe\Adobe InDesign CS3\Fonts and they will only be accessible by Indesign. I've had problems with different versions of Helvetica too, but only when they were from slightly different families, or a mixture of types. Now I've got the whole set it works fine, you may have to experiment with your mix of fonts. Bear in mind too that fonts display differently in the Indesign font list than they do in Word for example.

Final cut pro 7 interface font display problem!

Hello,Every Editor,My final cut pro 7 have wrong font display problem!How to slove?How to resume default font?
I create a new Accounts to slove the wrong font problem!But How to slove the problem in old Admin Accounts?thx for everyone help!
Please forgive my poor english!THX
Wrong font display:
Normal font display:

Tom.I have uncheck the box for chinese and then restart!But it still does not slove the problem.
Please see the Pic:
Wrong:(click to see large)
Normal:(click to see large)

MTP and recognition problems with Zen Mi

Ok here I go, I have a 5 gig Zen micro.and here are my issues. I updated my players firmware a few months ago because it was running oddly. This worked beautifully and fixed the running oddly part. This was great until I got a new computer. I went to plug my player in and realized I did not have the proper software/drivers so i go to creative's site and download the ones I need. I finish all instillation stuff. I have media player . And when i plug the player in suddenly i get infinite recognition messages for an MTP device from windows. It keeps popping up until i disconnect the player at which time it says device installed but may not perform correctly. Ok so I realize something is wrong and I go forum trolling. I find people that say you need to downgrade media player from try that is still no go. I try to install different drivers. I try to install different software none of these fix the issue. On other computers i can get it to recongnize the player as a MTP device and load up. But as one of the fixes I went to the recovery mode and did a firmware reload. This went fine and the player still comes up and I can get it recognized but when I try to use the firmware installer (this is on other computers mine still does not fully recognize my Zen Mirco) It says device not found yet i can see it in my computer and it shows up as connected media device. I would first like to get the firmware reinstalled on my player. I can still goto the recovery mode screen. Then I would like help trouble shooting my MTP recognition problem.

Ok well my I can load my player up with music with the old firmware. But for some reason I cannot use WMP because as soon as I update my current one I get the same error as before. So this is still an issue as I would like to be able to use WMP and I would also like to be able to use the new firmware but I think that will mess things up again also.

Western Digitial external USB drive recognition problem

Hi
I recently bought a Western Digital USB 250gb external drive. I connected it to my G4 Powerbook running OSX10.2.8 and it had no problem recognising it. I then dumped across a load of data successfully.
A few days later I upgraded to Tiger and now the G4 won't recognise the external drive at all. I have scoured the forums for an answer but have found nothing to fix a drive problem where the drive just doesn't appear at all in disk utility (or on the desktop)!
I didn't partition the drive when it was first recognised in 10.2.8 (which i now realise was a mistake). The data on the external drive is unimportant to me - I just want to be able to use the drive - maybe there's a way or reformatting and starting again? (The Western Digital site doesn't provide any drivers for Tiger - cos it's just meant to recognise it automatically..)
Any information appreciated.
Many thanks,
Mark

Welcome to Apple Discussions!
Do you have any other USB devices connected to your Powerbook?
Is this a recognition problem right after the computer boots up? Or had the computer fallen to sleep prior to your connecting it? Sometimes I've seen USB ports fall into a low power mode causing problems recognizing USB devices until the machine is next rebooted.
If you have critical data on that drive, you may want to try Prosoft Data Rescue to see if it can see what is on that drive. You can also buy an external Firewire enclosure and try to move the drive to that, or find someone with a PowerMac G4 or G3 tower to see if it can be taken out of the case and put in the tower for recognition. If you do the latter, be sure that the jumper is set for the master/slave setting that matches the cable you are connecting in the drive.

HT2509 How can I change a font recognition, whenever I use 'Palbo Let' it defaults to 'Lucinda Grande'?

How can I change a font recognition, whenever I use 'Palbo Let' it defaults to 'Lucinda Grande'?

I have a copy of what I did if that's what you mean. And it's funny because it happened again. I was just randomly messaging someone and a picture popped up with the Aa key and the color slide on the right edge . Normally if I hit the pictures my pictures come up small on the bottom of Messenger and then I can send them or do other things. But when it happened yesterday I don't know if I hit a combination of keys or how I did it but I did but a large picture came up that I took of Facebook (both times were pics of f/b) and instead of the normal Airdrop, then Facebook, Messenger, Mail, Twitter and the More button and under that the copy, slideshow, print, etc. I get the Aa and the color thing. Can someone be hacking me. Can it be an error.

Font parsing problem KEYNOTE, CRASH

When i launch a theme, iKeynote crash.
Here is a part of crash report, it seems that there is a problem parsing fonts.
I installed CS4 a long time ago, is there a problem with fonts ?
I've resolved all fonts duplication problems via the option purposed in Font Book. I've clear my font cache via Onyx, then restarted, then resintalled iWork, but nothing changed. Keynote crash everytime with all themes.
Thread 6 Crashed:
0 libFontParser.dylib 0x95760771 Tos2Table::Tos2Table(TSFNTFont const&) + 113
1 libFontParser.dylib 0x957606b8 TSFNTFont::GetCapHeight() const + 30
2 libFontParser.dylib 0x9576022b TFPFont::FillFontInfo(FPFontInfo&) const + 95
3 libFontParser.dylib 0x95760048 TFPFont::GetMetrics() const + 118
4 libFontParser.dylib 0x9575ffc3 FPFontIsMonospaced + 17
5 libCGXType.A.dylib 0x917f0a84 getfontinfo + 59
6 com.apple.CoreGraphics 0x944cfb68 getfontinfo + 59
7 com.apple.CoreGraphics 0x944cfda2 CGFontGetHMetrics + 33
8 com.apple.CoreText 0x95ed61aa TBaseFont::CalculateFontMetrics(bool) const + 144
9 com.apple.CoreText 0x95ed60c9 TBaseFont::InitFontMetrics() const + 51
10 com.apple.CoreText 0x95ed5ecd TBaseFont::GetStrikeMetrics(float, CGAffineTransform const*, bool) const + 81
11 com.apple.CoreText 0x95ed5e3f TFont::InitStrikeMetrics() const + 55
12 com.apple.CoreText 0x95ed9993 CTFontGetAscent + 49
13 com.apple.AppKit 0x924fe038 __NSFontInstanceInfoInitializeMetricsInfo + 48
14 com.apple.AppKit 0x924fdfec -[__NSSharedFontInstanceInfo _defaultLineHeight:] + 40
15 com.apple.AppKit 0x925a4e13 -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingCon text:] + 1079
16 com.apple.AppKit 0x927496cf -[NSSingleLineTypesetter createRenderingContextForCharacterRange:typesetterBehavior:usesScreenFonts:hasS trongRight:maximumWidth:] + 451
17 com.apple.AppKit 0x925afbdb __NSCreateRenderingContextForAttributedString + 324
18 com.apple.AppKit 0x925af714 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 1377
19 com.apple.AppKit 0x926a3c5b -[NSAttributedString(NSStringDrawing) size] + 73
20 com.apple.Keynote.sfinspectors 0x0287885f ImageForFontName(NSString*, NSString*, NSDate**) + 281
21 com.apple.Keynote.sfinspectors 0x02830dc9 -[SFIFontCache imageForFamily:face:] + 969
22 com.apple.Keynote.sfinspectors 0x028785c3 -[SFIFontCache _backgroundThread:] + 609
23 com.apple.Foundation 0x91b378d8 -[NSThread main] + 45
24 com.apple.Foundation 0x91b37888 _NSThread__main_ + 1499
25 libSystem.B.dylib 0x9433ffbd pthreadstart + 345
26 libSystem.B.dylib 0x9433fe42 thread_start + 34
Can someone have a solution ?

Hi I solved creating a new account and copying same configuration;
then I import new font by "font library".
Now Openoffice X11 3.3 work but I lost mail downloaded by the first damaged account

How to fix jaggy font display problem?

I upgraded to Snow Leopard from Leopard a few days ago and have been having font display problems ever since.
When I first upgraded, everything seemed fine, but then Word wouldn't display Arial. So, I validated fonts in Font Book and discovered a bunch of dupes. When I deactivated the dupes, that problem was resolved. But, a new problem occurred. Many of the fonts throughout various applications (Mail, Safari, Finder) appeared jaggy.
I tried playing with text smoothing and LCD font smoothing, but neither seemed to have much, if any, effect.
Then, I decided that I hadn't had a good font cleanup for several years, and maybe all the dupes and other detritus were part of the problem. So, I literally deleted all my fonts from system/library, root/library and user/library (I copied some into a .zip archive for safe keeping) and reinstalled Snow Leopard and all current updates. Then, I fixed permissions twice (though there are always permissions that won't fix) and booted into single user and did an fsck.
But, after all that, my jaggy problem still persists
It's really strange in that it appears worse at some times. And, doesn't seem to be present in all apps. Here's a screenshot from YouTube with Safari on the left (bad jaggies) and Chrome on the right (no jaggies).
I'd really appreciate some help. Any ideas?

Start with something relatively simple, like clearing the font cache files.
Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.
This does not clear the font cache files for Word (Office), which keeps its own such items.
Close all Office applications. Remove the following files. The tilde (~) indicates your home account.
~/Library/Caches/com.microsoft.browserfont.cache
~/Library/Preferences/Microsoft/Office Font Cache (11)
For Office 2008, the location of the second item is:
~/Library/Preferences/Microsoft/Office 2008/Office Font Cache (12)
For Office 2011, the location is:
~/Library/Preferences/Microsoft/Office 2011/Office Font Cache

Font recognition problem

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