Font size and color will not change in emails, blogs, forums etc.

I can no longer change the style or color of fonts in emails, blogs, forums etc. I can change the font size and nothing else. Everything works when I am connected using explorer so it is a setting or update in firefox that is causing the problem. If I cut/copy and paste into a word document from a web site I still cannot make a change. If I copy from a word document into a web site the colors and fonts revert to some default setting. I have tried changing the setting in Options for the fonts and colors, they make changes but they don't solve the problem.

Hi,
Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If it's okay, you can later [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s copy the personal data] from the old profile. Firefox stores your personal data and settings in another location separate from its [http://kb.mozillazine.org/Installation_directory files/folder]. A new profile would have the default Firefox settings ('''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Options%20window '''Options'''] and [http://kb.mozillazine.org/About:config '''about:config'''] ) and usually would also be empty of any '''Extensions''' and themes ('''Appearance''') in '''Tools''' > '''Add-ons''') and their settings. Also, a new profile would have no previous stored website data/settings etc. ('''Tools''' > '''Clear Recent History''').
[https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files]
[http://kb.mozillazine.org/About:config_entries about:config Entries]

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