Fonts issue with Acrobat Reader 9

We have recently pushed Acrobat Reader 9 in our environment on Windows XP Pro. One of user reported a strange issue, he is opening a PDF file in Acrobat Reader 9 but he is getting half fonts all across the document but if we are opening the same file in Reader 7 we can see complete fonts, also at the same time if we copy and paste them in MS Word or notepad we are getting complete fonts. I have observed that in Reader 9 one option is missing that we have in Reader 7 i.e, "use local fonts" under Documents menu, but not sure if this is the reason behind the issue.
Please refer to attached screenshot.
Please help/suggest.
Thanks in advance
Vikas

The option 'use local fonts' is available in Adobe Reader 9.

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