Fonts visible but cannot use

Recently I went to use a glyph from Webdings and found that, while the font's characters are all visible in Character Palette and FontBook, I cannot use/insert them. When I try I get this message:
The font you are typing in has been substituted by another.
The font "Webdings"does not contain one or more of the characters you have entered and will be substituted by the font "Last Resort"......
A few days before this happened (though I cannot say there is a cause and effect relationship) I installed Linotype's FontExplorer, copied all fonts into it, and opted to have it clear the font caches as it recommended.
In a third-party font viewer called FontDoc, the characters for Webdings do NOT appear, but are substituted by Lucida Grande. Same with Wingdings 1, 2, &3. It may be true also of other fonts, I have not checked them all. Of course the symbol I need just now is in Webdings and inaccessible, whether I drag it into a doc or use the "Insert with Font" button.
What I have done:
Trashed FontExplorer and all its files.
Repaired Prefs.
I will run Onyx as soon as I finish the document I am working on (and back everything up).
Any other ideas?

Recently I went to use a glyph from Webdings and found that, while the font's characters are all visible in Character Palette and FontBook, I cannot use/insert them. When I try I get this message:
The font you are typing in has been substituted by another.
What app are you doing this in? You must set the font selector of the app to Webdings for the place where you are trying to input the character. Sometimes this does not work well, because webdings are in the Unicode private use area, and some apps may not recognize that (or apps like Appleworks and Word X do not do Unicode at all).
http://discussions.apple.com/thread.jspa?threadID=121827&tstart=150

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