Food smashed into MBP USB/Power ports? help!

I had my macbook pro in my backpack and sadly did not have it in a sleeve or anything of the like. There just happened to be a bananna in the backpack as well which somehow mashed it's way into the USB ports and power connector :/ Now they don't work and was hoping someone could give a word of advice on how to best clean it all up. Yes I know it was a dumb move and am only looking for advice on fixing not to be reprimanded for what has happened ;-)
Thanks for any help!

Hello,
You have two options:
1) DIY repair: http://www.ifixit.com/Device/MacBook_Pro
2) Bring your machine into an Apple Store or authorized repair center for diagnosis and servicing.
Accidental damage is not covered under extended warranty. I would recommend the latter, especially in a case where the 1) extent of damage cannot be assessed and all affected components isolated, as well as 2) The general difficulty of DIY repairs on Retina MBPs. Sorry for the mishap and best of luck.

Similar Messages

  • USB/Power Port broken

    The USB/Power port on my 8830 is broken.  Can I download my contact info to a MicroSD card?  How would I do this?  Any other thoughts?  I don't have ithe phone backed up, but will get a replacement from Verizon. Thanks

    No, moving contacts to a microSD card is not possible.  The only way to get the info from the device would be via bluetooth to make a backup to Desktop Manager.  In order for Desktop Manager to connect using bluetooth, you need to have the basic Windows drivers installed and not any 3rd party drivers like Widcomm or Toshiba, etc.  When it works, it's quite simple.  When it doesn't, it can get complicated. 
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Ipod mini USB power problem HELP!

    everytime I plug my ipod mini in to the usb port I get this message: This USB device can not opperate because it needs more power than is availible.
    I have tried plugging it into another USB port but I get the same message.
    Our Imac likes my mums ipod shuffle just not my mini. any suggestions?

    Maybe there's something wrong with your USB cable? Have you tried connecting your iPod with a different cable?

  • Registering USB Power Adapter - Help

    Hey, does any1 noe how to register the USB Power Adapter for the iPod? ive tried puttn in all the numbers on the boxes and it doesnt work and it says that its not a valid serial number. the problem is, i also dont have the receipt for teh adapter either since it was a gift from a friend so that would also disable me from knowing the "enrollment number" as well.. help or suggestions NE1? hit me back here or email me personally @
    [email protected]
    thanks in advance

    What do you mean "register"?
    Are you trying to register it with Apple for warranty purposes?
    ive tried puttn in all the numbers on the boxes and it doesnt work and it says that its not a valid serial number
    Probably because there is no option to register a USB power adapter. The registration page is looking for an iPod serial number which you want to register.

  • Apple USB Power Adapter help

    Hi,
    Do you receice a cable to connect your ipod touch to the adaptater? Is it good qualitie?
    Thanks

    ViolonScramble wrote:
    Hi,
    Do you receice a cable to connect your ipod touch to the adaptater? Is it good qualitie?
    click here for information. you can use the USB cable that came with your iPod.
    The quality of Apple products is very good !
    enjoy ...

  • Car Charger for MBP - magnetic power connector

    I have looked - honest - but cannot find any query on forums regarding the topic of car chargers for MBP's(the new mag power connector).
    The "blurb" on the Apple Store web pages for the MBP is "Designed for life on the road", can't quite see how that boast can live up to it's claim, if there is no means of maintaining power to the MBP.
    I know there are power inverters for previous MBP models, but am unable to locate one which matches the new power connectors. Are there any out there???

    There is no "specific" inverter for the MagSafe connectors, because Apple has not made one and they have not licensed out the MagSafe design. (There are no "+power inverters for previous MBP models+" since all MBPs have MagSafe connectors. There were power inverters for the PowerBook/iBook lines.)
    You can use any standard inverter with an AC plug connection, provided it delivers the 85 W your MBP adapter needs. Then, plug the inverter into your auto power port and plug the MBP's power adapter into the inverter.
    Here's an example from Amazon for the north American-style plug.
    Hope this helps...

  • New iPod touch 5th generation charger won't work with computers or USB power adapter?

    I just got this charger less than two weeks ago and just yesterday it started saying "This cable or accessory is not certified and may not work on this iPod." It will only work on some occasions, but most of the time it won't. Other times it will show that it is charging, but when I select to "Trust" my computer it stops charging. When I plug it into the USB power adapter, it rarely works (even when I try it in different outlets.) Any way to solve this issue?

    If a non-Apple cable and the place will not take it back then:
    USB Power Adapter Takeback Program

  • Travel Adapter and iPod USB Power Adapter

    I know this is going to sound like a stupid question but this is all new to me so please bear with me I just bought an iPod video, a World Travel Adapter kit and the Power Duo kit - which contains a power block wall charger, USB mini cable, and car charger. I was looking at the plugs in the travel kit and do not see how they work. The product data says that it works with the USB power adapter - which at this point I am assuming is different than the power block wall charger? Can someone verify this for me? Also, can someone then tell me how these travel adapters plug into the USB power adapter (or power block wall charger) so that they can be used when traveling overseas. I can't tell from the photo of the USB adapter how this would be done...I don't want to buy yet another power adapter if I don't need one, but I sure can't see how they work with what I have so far or how they would work with the USB power adapter..I would have thought that the travel kit would have some with everything that I need but apparently it doesn't.
    Thanks in advance.
    Leslie
    ipod video   Other OS  

    Now I have hooked it up to a PC without itunes on it. The ipods says it is charging but when you disconnect you can see that the battery level is even lower. Does this mean that I should just take back the ipod to exchange it for a working one?
    Thanks

  • Ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
    If not successful, then time for an appointment at the Genius Bar of an Apple store.

  • MBP will not boot when a USB/USB2 Device is plugged into either USB port.

    MBP hangs on the initial Gray Screen when anything is plugged into either of my MBP's USB ports on boot and reboot. I've tried it with a USB mouse, USB2 Hard Drive, USB Memory Stick and USB RF Mouse. It DOES NOT happen when anything is plugged into the Firewire 800 port, only either USB port.
    It happens on reboot and a fresh start whenever something is plugged into either of these two USB ports. I've let the gray screen sit overnight, just to see if it would enter the Login Panel. Didn't happen.
    As soon as I unplug the USB item, the HD whirls up and a few seconds later the booting continues as normal. I have booted in verbose mode just to see what the system says. It stays on the gray screen, again, until I unplug the USB device. However, the screen does note the following:
    "The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of hub @ location: 0x6000000)."
    The above error may or may not be related.
    ........AND BEFORE ANYONE SUGGESTS IT, YES I HAVE ZAPPED THE PRAM and reinstalled the OS from new MBP Install Disks from scratch! Still occurs.
    Hope someone can also validate what I've wrote with the newer MBP, as well.
    Many Thanks!

    JKosh wrote:
    MBP hangs on the initial Gray Screen when anything is plugged into either of my MBP's USB ports on boot and reboot. I've tried it with a USB mouse, USB2 Hard Drive, USB Memory Stick and USB RF Mouse. It DOES NOT happen when anything is plugged into the Firewire 800 port, only either USB port.
    It happens on reboot and a fresh start whenever something is plugged into either of these two USB ports. I've let the gray screen sit overnight, just to see if it would enter the Login Panel. Didn't happen.
    As soon as I unplug the USB item, the HD whirls up and a few seconds later the booting continues as normal. I have booted in verbose mode just to see what the system says. It stays on the gray screen, again, until I unplug the USB device. However, the screen does note the following:
    I'm having exactly the same problem with my MacBook Pro.
    It's either the usb hub or simply the iphone... every time I need to boot my macbook pro I have to disconnect every device. It's getting quite annoying.
    The previous 17" Powerbook G4 had no issues.

  • I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works.  Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port.  Does it need it's own power source, or will the USB port suffice?

    I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works.  Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port.  Does the external superdrive need it's own power source, or will the USB port provide enough power?

    The Apple external SuperDrive actually exceeds the allowed power draw. Because of this, it is only trouble-free on certain models that accommodate this excess.
    All others require an external Power source.

  • IPhone killed my MBP USB Port

    Got my shiny new iphone 3g, went home, plugged it into my shiny new MBP. I plugged it into the USB port nearest the power supply. Right away, the iphone started intermittently connecting/reconnecting. I jiggled the cable, checked a few things, seemed to be the phone. GREAT. So i plugged it into the other usb port, nearest the power button. No problems.
    The problem is, now the USB port nearest the power plug won't work with anything. It intermittently disconnects external drives, USB jump drives, etc. Makes it impossible for using anything -- even a mouse.
    Anyone else experience this? It's 100% re-produceable, i plug the iphone it, it attempts to do the 3 hour backup (sarcasm there) and then beeps as it disconnects. Then iphoto opens again as it re-connects. Ad-infinitum.

    I've been using my google-fu to investigate.
    It's not limited to just me, it seems pretty wide-spread. It also appears to have something to do with iPhone crashing the usb2.0 driver on the MBP. I have a genius bar meeting tomorrow night, i can hobble around it till then.

  • Mac Book Pro Power Adapter with USB charge ports?

    Does anyone make a MBP power adapter with 2 USB charge ports? It seems logical to have one power adapter that charge your MBP, iPhone and iPad all at the same time while minimizing the things one would have to carry on travel.

    Hopefully!
    I said to them "you dont even need to put the ports on the brick itself, put it on that little wall plug adapter thingy... that way if you only want to charge your iOS devices you can leave the brick in the bag!... Fingers crossed and thanks again for the help tjk!
    Best,
    David

  • Please help!! - usb power problems

    Hi guys,
    i posted this on the USB board but no one has been able to help me so far. I am having the following, very frustrating problem:
    Hope someone can help me out. I bought a belkin 7 port usb2 hub and it has been working perfectly until 2 weeks ago. I now keep on getting low power warnings when i plug it into my computers usb 2 ports. So far i have done the following:
    1) replaced usb hub for a new one.
    2) checked the hub works with windows machine usb 2 ports - it does.
    3) reset the power supply to the usb port (unplugged mac for 10 mins, held down power button while it is unplugged, then plugged it back in) - searched for this on apple help pages.
    4) checked all USB ports work - they do.
    5) checked these forums and can;t find anything.
    6) Have reinstalled OS X
    System profiler recognises the hub and displays the following information about it;
    Hub:
    Version: 0.00
    Bus Power (mA): 500
    Speed: Up to 480 Mb/sec
    Product ID: 0x0237
    Vendor ID: 0x050d
    When i start up the computer the green lights on the hub all flash and then disappear.
    I have recently bought a new ipod shuffle and it has caused all types of start up and standby problems with the computer (computer wont start up if it is attached and wont standby if it is attached). Could this have caused the problem? I have now disconnected the shuffle from the hub and still it doesn't work
    In my mind (which is not that technical) if I can reboot the USB ports it should work again. Is that correct? How would I do it?
    Sorry for such a long and rambling post, I can't think of a logical explanation for it to no longer work.
    Many thanks in advance for any help or advice
    20 inch intel imac   Mac OS X (10.4.8)  

    Hi, I use the same hub,,a suggestion..turn every
    OFF..unplug ALL cables to mac..and hub.
    Reconnect just power/keyboard/mouse & hub -
    Restart..
    if everything is ok - add 1 usb at a time -
    restarting each time
    I did this & everything was fine N dandy -- if you
    have a faulty item it will show up when you restart -
    Also have you reset everything & done Permissions
    etc..L
    Thanks, just tried that but the computer wont even let me plug the hub in on its own without flashing up the low power notice. Something is telling the computer that it can't power the hub, just after start up. not sure what though...

  • Thunderbolt display with MBP drops USB/Ethernet ports

    Hi just bought a new TBD and use it with my MBP (15inch, early 2011) running Lion 10.8.2 with all updates.
    I have a mighty mous and an apple usb keyborad attached to the monitor. In addition, I am using the ethernet
    port on the display.
    The problem is that every other day the MBP looses the connection to the ports on the display. This will
    happen most of the time when waking up from sleep but sometimes also while the MBP is in use. So,
    the MBP will wake up when I use the mouse bout the keyborad and ethernet will not function. Moreover,
    any other item plugged into a usb port of the TBD will not work. In particular, unplugging and reconnectiong
    the keyboard on the TBD will not fix things (connectiong a usb device on the MBP will work fine).
    THe usb/ethernet will work again when I disconnect and reconnect the TBD. Sometimes only usb will
    work after such a reconnect and I have to do it twice to get ethernet working again as well.
    I saw a number of related problem and I am wondering if apple is working on a fix?

    I've only had one problem with my USB ports - and my setup is pretty much like yours ave my MacBook pro is a late 2011 model.
    The USB ports on my ATD stopped working. Everything else was functioning fine except anything to do with the USB hub. I thought I had tried everything. Finally, I disconnected the display from the power source for about 5 minutes, plugged it back in and - voila! - everything was working again.
    I don't know that this will be the solution to your problem, but I'd give it a try if I were you. Sometimes the most complex issued can be fixed with a very simple solution.
    Good luck,
    Clinton

Maybe you are looking for