For a 4 foot by 12 foot sign, what should my title safe area be?

I am designing a sign for a local restaurant. The demensions the owner gave me are 4feet by 12 but he is concerned that things will get cut out due to the frameing for the sign. A print shop guy reccomended 2 inches but looking at it this sems to much?
Any thoughts?

Go with the printer's recommendation; 
or
give us exact and complete details about the RIP and machine to be used to print, etc. as well as physical inside dimensions of the frame.

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