For a communications company why is it so hard to get a phone number to talk to a real person?

Verizon is a communications company: why is it so hard to get a phone number to talk to a real person? Why when I call to set up a payment plan I get an auto response the sets up my payment date with no option to decline? Why hasn't the FCC shut this company down for breech of contract and lying to its customers?

Breach of contract? You are in breach of contract by not paying for services rendered.
Why should you be late paying an invoice and yet expect Verizon to keep your device on? You are breaching the contract.
#PMT from your device gives you an option for payment arrangements. The system more than likely can only extend the due dates by a certain number of days.
*611 or 1-800-922-0204 and ask to speak to financial services and ask them to extend the date.
Verizon would be out of business if everyone just paid them when they please.
Good Luck

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Why wount my imessage let me use my phone number insted of my email

why wount my imessage let me use my phone number insted of my email

Use your phone number for what? You need to provide more information to what your question is about.

Why can I receive iMessages sent to my phone number on my macbook but not my iPad?

Why can I receive iMessages sent to my phone number on my macbook but not my iPad?
My iPhone phone number appeared as a recipient option on my mac as soon as I launched Messages on my iPhone but not on the iPad and I can't find a way to add it.

You do not have an app but you can setup your iMessage on the iPhone and switch it on (as it is since you receive messages on the iPhone).
In the same setup screen under iMessage you should have send receipt, send as SMS and also Send and Receive howmanyadress > Click on here and you will enter a new screen.
On top there should be you Apple ID and under your phone number. Under the phone number you can add some Mail adress to be used for iMessage. I believe it is important ot have the Apple ID on the top of this screen and at least one Apple Mail checked as to be used for iMessage.
This should be enought to get iMessage both on iPhone and Mac.
Try this and let iCloud to sync for few minutes and you should have the data on the Mac too.

HT1695 i bought a used iphone 3g, where can i get a sim card for it to get my phone number.

I bought a used iphone 3g , where can i get a sim card for it, to get a phone number
Thank you

From your cellular carrier.

For God sakes all I want is a phone number to talk to someone!

For God sakes all I want is a phone number to talk to someone!

Not for Reader.
It's freeware so THIS is the support.
Perhaps if you tell us what OS and Reader version you're using as well as a brief description of the issue, we can help you.

In ios7 now the message sender appears as his nickname (instead of the first name).my contacts list in my iphone was taken from my outlook (exchange), so for each contact there is several details as (first name, last name, phone number,fax,..... And nickn

In ios7 now the message sender appears as his nickname (instead of the first name).my contacts list in my iphone was taken from my outlook (exchange), so for each contact there is several details as (first name, last name, phone number,fax,..... And nickname) the problem is that now I see the sender identity in messages as a nick name while in the incoming calls I see the first name ( this problem appeared only in ios7
Please help

check in settings > mail contacts calendars, and in the contacts area you should be able to change how the names are viewed
dante

Why is it so hard to get Verizon to offer an alternative phone?

Hello,
I've been lurking this board for a long time, and my Fascinate has had nothing but problems.
1. The phone randomly decides to hit the back button on it's own multiple times, resulting in screencaptures. This has not been fixed for me no matter what apps I use or how many times I reset my phone. Have you ever been in a college library and tried to put your phone in standby only to hear the camera shutter noise? Everyone thinks you're creepy and that you're taking pictures of strangers. It's an embarassment.
2. Sometimes when I hit the phone icon it takes me to a black screen. Let me tell you: My cellPHONE will not let me make PHONE calls. This makes the device completely useless.
3. Sometimes I send texts to about 15 different people to confirm plans for the night, get no response at all. No texts from anybody. I wake up the next morning thinking I did something wrong and ruined relationships until I do a battery pull. Then when it starts back up it SENDS THEM THEN. Then I get a ton of confused friends wondering where I was and why they never heard back from me.
4. I have 4 different friends with the SAME EXACT ISSUES on this SAME EXACT MODEL of phone.
I am fully updated and I have never rooted this phone.
Why is it so hard for verizon to just send me a refurbished Droid X2 or Incredible 2? It can't cost that much more!
Please, if any verizon employee sees this I would love if you could help me out. The people I've spoken to on the phone only offered to send me another Fascinate. It's NOT what I need. I have been a Verizon customer for a long time and I'm thoroughly disappointed that you can't help me out by kicking me a refurb of a different model.

Hello ILikeColdPizza!
Sounds like you've gone through a great deal of trouble with your device. I would like to see if we can get your phone working the way it should.
The manufacturers warranty is a no cost option that replaces the device with the same make and model, considering the device is experiencing an electrical/mechanical defect. This is what the manufacturers cover under the standard one year warranty. When your device does not function as intended and is defective, we intern lift this up to the manufacturer to recoup our losses. This is the reason for the same model exchange policy. In the meantime, I would like to further troubleshoot your device to ensure we've resolved all the issues you're experiencing.
Have you confirmed your Fascinate is running the most recent software version? The current version would be i500.EH03, which is Gingerbread. If not, please update software. A lot of the issues you are experiencing were resolved in the latest update. If you are still experiencing issues with your device after updating the software, please let me know so I can go over other options.

Why is it so hard to get iTunes to find my library?

<rant>I don't understand why it's so difficult to get iTunes to find an existing library after a move. I wish I had left this alone from the beginning. Had I known it would be this hard, I wouldn't have done this.</rant>
I have tried to move my iTunes folder from beneath my home folder to the root. After following some instructions to get this moved (I forget the link), iTunes thinks my songs are in the trash. I verified this by looking at the iTunes Library.xml file, and saw the songs linked to the songs in the trash.
So now that I've deleted my trash, all of my songs are showing up with exclamation points, saying it can't find the original song. If I locate an individual song in the new folder, it works fine. But I have thousands of songs, and have little interest in doing this for my whole library.
I've tried manually updating the iTunes Library.xml file, pointing them to the proper location, but I've figured out iTunes doesn't really use this file -- it uses the binary "iTunes Library" (with no extension) file, which I can't edit (thanks Apple).
I've also tried the option+start trick to point it to the new library (at several different points along the way), and it still thinks my songs are in the trash, I believe.
I can only assume that this has something to do with digital rights, and them not making it easy to copy music, but for us legit people, this is really a pain.
So is there a way to get this back? Or, am I left to wiping out my library, and having iTunes import my songs from scratch, and lose all of my metadata and album art?
Also once again, why is this so hard anyway? Has Apple not seen the tons of blogs and discussions on this very topic enough to warrant actually addressing this?
Thanks in advance.

Thank Chris and Diane.
After looking into this more, it looks like after transferring my media folder, I also moved my iTunes library to the root following this article:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/
Somehow, something got missed (though I'm almost positive I followed that first Apple support article). Anyway, my fix was this:
1) Move my iTunes media folder back to the exact trash location it thought the songs should be in, and confirmed that the songs were once again found through iTunes.
2) Follow the Apple support article, relocated my iTunes Media folder from the trash to the desired folder in the root
3) Moved my iTunes Library back to my home folder following the iLounge article above (move physical files, then option-open iTunes and point the library to the new location).
Once I did this, everything is as I wanted it.
By the way, Chris, the reason I want my iTunes in the root of my external rather than under the Home/Shared, is because I want my songs on the external, and my Shared folder is on my internal. I want to keep all my large files on my external.
Also, Diane, what I meant by digital rights issue, I didn't mean this was the cause of my problem, but rather speculating this was the reason Apple made it so hard to relocate your media files. Again, that was just speculation, I obviously have no way of knowing. It just seems unreasonably hard to relocate your iTunes songs (or even just tell iTunes where they are after it lost them) because Apple seems to try to make users' lives easier, not harder.
Anyway, thanks again for the help.

Why won't imessage send messages from my phone number? It jut uses my email address.

Why won't I message send messages from my number? It keeps using my email address. I have signed in and out of my apple id several times but no luck, I have also restored my phone. Imessage says it is waiting for activation could this be the problem?

Hi there,
You may want to take a troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W.

Why is it so hard to get back to a support message after logging in?

When I get a message saying there's a reply to a discussion here, I click on the link to get to that discussion. It says I have to log on in order to reply, and I do so - but it leaves me in a different screen. If I page back, it thinks I'm logged off again. If I link back, it thinks I'm logged off again.
Why can't this web site let me log on and keep me logged on at the screen from which I clicked the log on link?

Howard
Well - you broke the Internet! - kidding of course
I am now having the exact same symptoms on THIS thread as you did on whatever thread prompted this question. Other threads seem unaffected.
The only way I am able to post this reply is to go to Howard Brazee's Profile | Activity and click the Reply link at the bottom of the synopsis, which opens a compose pane on the Activity page.
instead,
This is a new wrinkle on a similar 'infected' thread's behavior - only worse. For posterity, I will describe my normal WorkFlow that yields NO Joy...
Restart Mac
Open TenFourFoxv31.1.0 (Firefox/Mozilla)
From a browser bookmark that is Login > Using ASC
Login from the Login Page
Directs to Using ASC
Scroll til all I see is the list
Invoke a FF add-on - ReloadEvery (20 minutes) on that page
This becomes my 'Base Camp' for navigating to threads
Keeps me from being timed-out / logged-out with NO indication thereof
Switch to MS Entourage mail client
Click the "Go to this Discussion" link in the email notice of your post "I just got your message in my email......"
Auto-switches to FF and opens the thread to your post in a new TAB
Login state = 0
Scroll to the top of page = state is 'Guest'
click "login' link - this should take me to the Login page (the hover indicates the correct URL for login page)
instead, I am taken to the Main "Apple Support Communites" page - the one with all the BIG icons
login state = 1
Scroll to the bottom of page
click Using ASC icon
Takes me to Main Using ASC page
Login state = 1
find the "Why is it so hard...." thread title in the list
click the link
takes me to the thread "Why is it so hard...."
Login state = 0
Apple's physical address " 1 Infinite Loop "
Our friend bobsuefert has been teasing me that the JiveWare has become 'self-aware' and is jacking with we all. This is another in a long laundry list of "glitches du jour" (another bob-coined phrase).
Just for fun, I just switched back to my BaseCampTAB, clicked to go to this thread... whaddya know? Login state = 1 as if nuthin ever happened. There IS a Ghost in the Machine !!!
I select all > Copy > click the reply magic twanger - we'll see what happens?
CCC

Can i get a phone number for someone to help me right now

my phone turned himself off and come up a message its been lost.
please help

Where did you get the phone? Sounds to me like you purchased a second hand phone that was lost or stolen. Either that, or someone has compromised your iCloud account. Log into iCloud.com and check the status of your phone in Find my iPhone. It would be a really good idea to change your password if someone hasn't done so already and locked you out of the account. If they have contact Apple Support ( Contact Apple for support and service - Apple Support ) and speak to someone in account security ASAP.

How can I talk w/a real person for password support?

and why do I continue to get a pop up screen saying "safari wants to use "login" key chain?? Help.

What's the problem? We are easier to ask than a real person on the phone. If you'd really like to talk to someone about it, call 1-800-APL-CARE during business hours, or see the international numbers list here: http://support.apple.com/kb/HE57
The login keychain is just your stored passwords. Mac OS calls any set of stored passwords a "Keychain" which is viewable in the "Keychain Access" application. Your basic, catch-all keychain is your login keychain. Basically, you should grant Safari access unless you have a good reason not to.

I need to talk to someone from vzw about my phone screen not turning on. Because the phone won't turn on, I can't call to get assistance. Why is it so ******* hard to get help online and be able to talk to someone????

Iook above

The S4 has documented issues with the display going dark for no apparent reason. This happened to my wife's S4 twice, and both times the phone was replaced under warranty. The problem seems to originate with a small, undetectable crack under the surface glass on the LCD display. These cracks develop structurally and not the result of abuse or accidental damage.
If you take it to a Verizon store, they should be able to confirm there is no damage to the phone and get a replacement under warranty ordered for you. At least, that's how it worked for me.
Oh...just for kicks, try holding down the home button and the power button together for 10 or 15 seconds. This is a "reboot" of the phone and may or may not have any effect.
Good luck!

HT204380 Why will it not let me use my phone number on FaceTime and iMessage? It's only letting me use my email address

When I try to select my phone number as a way of FaceTiming and to iMessage me, it is blanked out in a light grey and will not let me select it as an option so I can only be contacted by my email but this isn't how I want to be contacted. Please help?

Hi there Scrivzy,
I would recommend taking a look at the information found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
-Griff W.

Cannot get contact phone number in new Skype for i...

With the new Skype for iphone, I am unable to get the contact's phone number displayed. If I am doing something wrong, someone please let me know how to do this. If this cannot be done, then the new app makes skype useless because I have multiple contacts with the same phone number and need to see the number.

there is no way to see your contact info on latest ios vesrsion. You can see only name. Thats all. what if I want to call someone on iphone instead of skype call using my international subscription. I've to go to my contact info every time as I dont know skype is calling on my contact's mobile no or skype ID. Its frustrating, time consuming and downgrading of the version. Whats the use of skype if we cant access our own skype contact's info? MICROSOFT(It's not '98 it's 2014)Please fix it. Thank you.
Using Iphone 5S.

For a communications company why is it so hard to get a phone number to talk to a real person?

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