For all the folks who pre-order the ZAGG invisible shield for the iPhone 3G

My shield did not fit properly, so I emailed ZAGG. Here is what I got back:
"When we created the design for the Apple iPhone 3G we had very limited access to the actual device. We were able to complete a design for it and get this shipped for our customers so they would have protection for their Apple iPhone 3G as soon as possible. After having more time with the Apple iPhone 3G we have improved our design by making a slight change. This change makes the installation process easier and provides more protection, including covering both bevels fully.
If you would like a replacement invisibleSHIELD for your Apple iPhone 3G for the new design, we would be happy to send you a free warranty replacement.
Per the Lifetime Replacement Guarantee, your replacement invisibleSHIELD is free! The minimal reshipping and handling charge is $3.95 for an estimated 1 - 2 week delivery service for domestic and European orders (three weeks internationally) and includes free application solution and squeegee. If you would like to purchase a faster shipping method, one of our associates would be happy to provide further details.
For the quickest possible service, please call us at 801-263-0699 or toll free at 888-940-9663 and we can take your credit card information over the phone. Our office hours are Monday through Friday, 9 AM to 5 PM, Mountain Time. If it is more convenient, you can provide us with a telephone number where we can reach you, and a customer service representative will contact you. If you would like to use PayPal, please contact us and we will be happy to provide detailed information on that process. Also, if you do not have a PayPal account and are not easily reached via phone, we can email you a money request where you would be able to enter in your credit card information to send us a payment.
After receiving your replacement, we will request that you send your original invisibleSHIELD back to us with your order # or registration number. This will ensure that your lifetime replacement guarantee remains valid"
This is really bad customer service. Because they had to guess on the iPhone 3G measurements, I need to pay out of pocket to get a replacement (shipping cost)??

EVERYONE... I pre-ordered also and got the original one on but it didn't look great so I called and got the new redesigned one sent to me.
IT IS TERRIBLE. The redesigned one is worse than the first one. The front screen wraps around the edges of the phone. If you haven't looked there is a seam that runs around the front glass piece. This causes major air bubbles and making it impossible to put the redesigned on on.
Also the back has its problems too.
Best solutions.
1. return it all and get your money back.
2. get another one reshipped but make sure it is the original.
I got the original one shipped to me again and got it on correctly but after a few days it keeps fraying up. Whats next......

Similar Messages

  • Destiny the Taken King pre-order issue

    I've brought destiny a while back and I brought the two add on packs well the season pass well they am bringing out the taken king and when I try to pre order it it says not available for purchase even though my friends Ave the only difference is u bought the season pass they brought the two add ons separately any ideas

    Hi guys, 
    This issue has been reported to the Store team who are investigating the problem. In the mean time we have discovered a workaround that will allow you to pre-order the Taken King expansion for Destiny. 
    Please note in order to pre-order the Taken King stand alone expansion (without previous expansions) you must own both The Dark Below and House of Wolves expansions or the Destiny season pass. 
    To pre-order the Taken King DLC first search for the Dark Below expansion or click here. As you already own this content there should be a purchase button with a price of  £0.00. 
    Select the purchase button and confirm (as long as the price is still £0.00). 
    Complete the same process for the House of Wolves DLC 
    Again make sure the price is £0.00 before confirming the purchase. 
    Go to the Taken King product page and you should have the option to pre-order. 
    Any questions or if the doesent work please let me know. 
    Thanks, 
    SFZ 

  • Want to know if i could bring the ipad i pre-ordered from a retailer for engraving in any nearby apple center

    is there anyone who knows if i can take my pre-ordered ipad to apple center for engraving - the retailer doesn't offer this free service... but it was too late when i saw it online.

    As neat as an engraved pad would be, for the first couple of hours, unless you are nuts, you will park it in a full case, and never see the engraving.  Until you take it out of the case to sell it to get the new one, and realize it is worth less because of the engraving.    Maybe your subconscious made a better choice for you.....

  • -Why when I open same PDF in Photoshop in opens as blank page (all the graphic info disappears)??? -And why when I'm trying to measure a page in the "image size" (in order to send to client, for example) the graphic info disappears as well??

    -Why when I open same PDF in Photoshop in opens as blank page (all the graphic info disappears)???
    -And why when I'm trying to measure a page in the "image size" (in order to send to client, for example) the graphic info disappears as well??

    Hi Mac Attack,
    My computer will not disconnect from the internet.  It seems to find a clone router and continues even when I shut down and unplug my my own home iy
    Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
    If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
    Have a look at your settings in Safari > Preferences. Especially General and Privacy.
    Reset Safari to remove cookies and other stored data.
    System Preferences > General
    Have a look at your settings in System Preferences >  Security & Privacy.
    Call back with more questions.
    Regards,
    Ian

  • HT5714 Why did I pay $19 for Start Trek Into Darkness pre-order, if Apple KNEW they were going to release a bundle on the release date and I could have got the other Star Trek movie for just $5 more?  What the heck Apple, I feel completely ripped off.

    Why did I pay $19 for Start Trek Into Darkness pre-order, if Apple KNEW they were going to release a bundle on the release date and I could have got the other Star Trek movie for just $5 more?  What the heck Apple, I feel completely ripped off.
    I didn't even have time to cancel the preorder as that processed a couple minutes before the bundle was posted.
    Pre-orders are apparently not worth my time ever again.  

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
    Regards.

  • The Diff Between Pre-Order and Reserved

    Pre-Order:
    You walk into the store between the 24th and the 1st of July and walk out with an iPhone 4.
    Reserved:
    You stand in line after all the pre-order people have gotten their iPhones (or if they don't show up, their phone is held for 7 days) and any extra phones are given to you, in a first come, first serve of the people who reserved. You are not guaranteed to get one.
    No Pre-Order or Reserve:
    You get dibs on the phone after all the reserve people have gotten their phone.
    End of story. Please stop asking.

    Sorry, that doesn't make any sense. I mean, I get that a lot of people don't know there's even a difference between "pre-order" and "reserve", but why would "reserve" people have to wait until after all the "pre-order" people get their phones? The Apple store employees know not to give away the pre-order phones, I'm assuming they're pulling from a different "pile".
    And there have been a few people on here who have said that Apple employees assure them there is an actual phone with their name on it. Difference is, their phone isn't programmed to their account yet and the reservation expires at the end of the day (as opposed to pre-ordered phones which expire after 7 days.) Not that the Apple store employees know all, they sure didn't today, but if it's a consistent answer like this, I'm inclined to believe them. Also, then, what's the point in telling the reservation people to come at 7AM if they're not even going to start giving them out then?

  • Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link which took me to the store. On the store the album

    Hi. I pre ordered an album from iTunes using my iPhone 4S. Once released I received an email with a download link. I followed the link from the email which took me to iTunes Store. There I found the album & all tracks shown as purchased but with no apparent way of downloading. When I check for items to download, it isn't there. When I check purchased items purchased, it isn't there either. It only appears when I tap the album cover from the front page & then only as purchased.

    Hello 28mexiworth
    Check your Music app to see if it already downloaded. You can also check iTunes on your computer to Check for a available downloads. If you are still not able to get it, then report the issue to iTunes.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G. 

  • What's the point of pre-ordering an album?

    A couple of weeks ago I pre-ordered the Glee Soundtrack Vol. 2 priced @$9.99
    It just became available and I got an email advising me I can now download it. When I do, I get a pop-up saying that the final price is now $12.99 not the $9.99 that was displayed when I pre-ordered it and I will be charged the $12.99!!
    How is this possible? In every other store, not only are you guaranteed the pre-order price no matter how much the "final" price ends up being, but you actually will get the item for less should the "final" price happen to drop from the time you pre-order to the time you actually receive it.
    What exactly is the purpose in pre-ordering if Apple forces you to pay the new higher price anyway? This seems totally unfair and unjustifiable.
    Sorry, am I ranting for nothing? Am I missing something? Is there some method I am missing that I am to use to d/l the album at the price at which I originally agreed?
    Message was edited by: Salinger100

    It's so funny you mentioned this, I'm currently having the same problem with the same album. I actually just finished sending iTunes an email about it (supposed to get back to me within 24 hours) and then found this article. I would suggest you do the same, but if you don't I'll try to remember to post back what I hear from them. I've always had great support for the odd thing that didn't work properly (like a glitch in a TV show or something) so I'm sure they'll clear this up without a problem. I asked the same thing too though, about what price I actually get charged, so hopefully I'll also get a response to that too. But yes, according to most pre-order rules in other stores, it should be the price we pre-ordered it for. Oh and yes I've checked for available downloads from the iTunes Store menu, but it just told me everything has been downloaded already. I double-checked my library to be sure it hadn't downloaded in the background but it was definitely not there. It has not downloaded yet.
    Message was edited by: dustda01

  • Re: What is the point of pre-ordering ... ?

    I also had the same problem with Shadow Of Mordor at my Best Buy in Columbia / Elkridge, Maryland. I made sure to pre-order Sunday so I would get the $10.00 in certificates. I planned to pick it up today, 3 days after release date. The Pre-order card states that the product will be held for FIVE DAYS. I went in to Best Buy today to pay off and pick up my pre-order, only to find out that they were sold out. The employee said that after 48 hours of not picking up the game, they sold everything they had. I didn't have money until today. A pre-order IS A RESERVATION. That makes absolutely no sense to me. Now I don't have the game, and I'll miss out on the points because of them. I'm very angry.

    Good morning Miadaskate.
    A pre-order placed within one of your Best Buy stores should be held for at least 5 days before being placed back onto the sales floor.  If your pre-order for Middle-earth: Shadows of Mordor was put back onto the sales floor after only two days, then I can understand why you might feel angry.  Being that a pre-order needs to be picked up within 7 days of the official release to qualify for the "Get $10" bonus points, your time would be limited if your pre-order was sold to someone else.
    I am very sorry for any inconvenience you may have experienced, as that is not the level of service that Best Buy strives to provide its customers.  While looking over your account history, I noticed that you were able to pick-up your pre-order yesterday.  That was within 7 days, so your pre-order should qualify for the 500 bonus points.  You should see those bonus points post to your My Best Buy™ account within about 20 days.  Please let me know if you have any other questions.
    Thank you for reaching out to us on the forum and game on!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • What are the perks to pre-ordering movie rentals in the itunes store?

    What are the perks to pre-ordering movie rentals in the itunes store?

    You can purchase music using multiple accounts within the same Windows profile & using the same iTunes library. I think when you log into the store it remembers the last account name used, but provided you don't let it remember your password then you have the opportunity to enter the correct details for each purchase.
    If you're going to place these purchases on your respective iPod's the following may help.
    *How to use multiple iPods with one computer*
    The Apple support document How to use multiple iPods with one computer suggests a number of ways. I use method two (Sync with selected playlists) with a slight twist. Rather than regular playlists I set the grouping field to indicate which users should receive which tracks and create smart playlists based on the content of this field.
    e.g.
    "Alice's Tracks" is "Grouping contains Alice" + "Kind contains audio"
    "Bob's Videos" is "Grouping contains Bob" + "Kind does not contain audio"
    Tracks that both Alice & Bob want on their iPods have the grouping set to "Alice/Bob"
    etc.
    I currently manage our family's five iPods using this system, each getting a different selection to suit their tastes and the capacity of their iPod. An advantage of using the grouping field is that it is stored in file tags (for non-wav audio files anyway) so that it is relatively easy to recreate the playlists should the iTunes library get trashed. Also useful if you move files about manually as playlist membership is preserved when you delete & re-import the tracks.
    tt2

  • The cd I pre ordered says purchased .. But it will not download

    The cd I pre ordered says purchased .. But it will not download

    Hello Mistaman
    Check your purchase history to download previous purchases. Also you can check on your computer in your iTunes folder to see if the purchase has been downloaded. If you find it there you should be able to double click it and it should open in iTunes.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Where are my iTunes files located?
    http://support.apple.com/kb/HT1391
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Can I upgrade from the standard destiny pre-order to the ghost edition?

    Hey is there anyway I can upgrade my regular Destiny pre-order to the Ghost Edition or will I have to canel my previous preorder to buy the Ghost Edition?

    Hello Treveyon,
    Thanks for pre-ordering Destiny at Best Buy! With the recent announcement of the Ghost and Limited Editions of Destiny, it’s no surprise that you’d be inquiring about switching your pre-order. I’ve only recently started really digging into the details of Destiny and I can already tell that this game will likely live up to the hype, and then some!
    Kandlestick makes a few pretty good points. First, you would need to cancel your existing pre-order for the standard edition of Destiny and create a new pre-order for the Ghost Edition. However, as Kandlestick also mentioned, you may want to check the availability of the Ghost edition prior to cancelling your current pre-order. To my knowledge, the Ghost version is likely no longer available due to it being very limited in quantity. Click here to see the different versions and their availability.
    If you wish to cancel your current pre-order, the method of doing so is determined by how you originally pre-ordered the game. If you pre-ordered on BestBuy.com, log in to your account and pull up the order. You should be able to cancel the pre-order from within the current order details. If you pre-ordered in-store, simply return to the store with your receipt and visit the Customer Service desk.
    Please let us know if you have any further questions!
    Cheers,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to be

    My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to being offline will the location still be sent to me? And also, how can I retrieve my pictures from my iCloud?

    Anything is possible.

  • I synced about 50 books to my new ipad air 2.  When I click any other books, the sync starts all over again for all books (it shows 51 books syncing).  If I abort the sync, all of a sudden, all books are gone from my ipad.  I don't know why.

    I synced about 50 books to my new ipad air 2.  When I click any other books, the sync starts all over again for all books (it shows 51 books syncing).  If I abort the sync, all of a sudden, all books are gone from my ipad.  I don't know why.  I did not have this problem on my old ipad...or before I upgraded to the latest version of iTunes.  Any help would be greatly appreciated.

    Hi were you able to resolve yours?
    I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
    Perform a hard reboot
    Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

  • I have updated my ipod touch but i have to update iphone and ipad 1 and ipad2 . How can I save the udated software in order to avoid teh time for downloading it again each time

    I have updated my ipod touch but i have to update iphone and ipad 1 and ipad2 . How can I save the udated software in order to avoid teh time for downloading it again each time

    Even though the downloads are for the same iOS version number, they are different downloads and you can't use an iPod iOS update to update an iPhone or iPad etc. The iPad 1 and iPad 2 are also different downloads. So you will need to download different updates for your iPod Touch, iPhone, iPad 1 and the iPad 2.

Maybe you are looking for