FOR CUSTOMERS THAT ARE NEW TO THE RAZR / RAZR MAXX
This is a Quick Help Guide for ones that Have the New Razr /Razr Maxx an it Freezes or Locks Up? b33
What should I do if my phone freezes or locks up?
In the unlikely event that your device becomes unresponsive, try a force reboot.
Press and hold the power key + volume down key for 10 seconds to perform a force reboot on the device.
Note: Data on your phone will not be deleted.
There are a few things that might be causing your phone to freeze or act sluggish. It is important to pay attention to how often handset has this behavior when troubleshooting. Consistent screen freezes that never go away even after power cycle might be signs that repair is needed or that the handset might need to be reset.
Keep in mind:
Your handset can be sluggish initially after power up, so make sure handset has time to register with your cellular network and load up applications and widgets before being concerned.
Pulling up attachments from Emails can take up to minute or so to come onscreen.If screen or handset operations are freezing often, try the following to correct the issue: Make sure you have the latest software installed. The latest software release will always ensure you have the latest performance enhancing updates for your DROID RAZR MAXX phone. You can check to see if your phone has the latest software by following the steps below:Checking for the latest software For more information on latest software updates, visit www.motorola.com/mydroidrazr and click on the link undersoftware updates and drivers. If you continue to experience issues, performing a Factory Data Reset.Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. Nothing stored on the MicroSD or the internal phone storage will be affected unless you choose to erase it as well.Factory Data Reset
Turn the phone off and then on, let handset settle in idle mode for several minutes and then repeat activity prior to freezing to try and duplicate issue.
Make sure your battery is fully charged.
If you recently downloaded any item before the sluggish behavior, such as a game or application, try to uninstall the item.
Touch the app tab, in the home screen to open the app menu
Tap Settings.
Tap About Phone.
Tap System Updates.
If there is a software update available, select Update to download the latest software release.
From the screen of your phone, press the Menu button
Tap Settings.
Scroll down and tap Privacy
Tap Factory Data Reset
Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Tap Reset Phone
Details
Thanks for the info regarding the latest update. I like some of the new/improved options, however I am highly disappointed that the update discontinued the reminder option. I would think that setting a program reminder is a highly used feature and many will be unhappy now that it is gone. I know I surely am!
Similar Messages
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why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store? When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50). Would love to sync today. Any help would be appreciated.
The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
when syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.
http://support.apple.com/kb/TS1389
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When I try to authorize the computer it says that it already is. I say OK, and it goes around and asks the same question. Not sure what to do. Can you help?
The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
This error happens when I plug in my iPad and my iPod. The computer is authorised and I never have used a different apple ID. Tried renetering apple ID says computer is authorised. It all worked before and now won't sync. I tried to add an audiobook and it won't let me do that either. Everything plays on the computer. Did repair permissions. A new problem - any help would be appreciated
Click here and follow the instructions.
(79907) -
I have the above message constantly popping everytime I try to sncy applications. I choose to authorize and it keeps coming back to this message. Any idea how to get out of this loop and actually authorize my newly purchased macbook pro for good??
Thanks!http://support.apple.com/kb/TS1389
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"this computer is no longer authorized for applications that are installed
"this computer is no longer authorized for applications that are installed on the ipad "name of ipad" Would you like to autoriize for items purchased from the itunes store?
if you do not autorize ....
Why am I getting this message I only have 1 computer the ipad connects to, it hasnt changed so why do I suddenly have to autorize it again????I've gotten the same issue now on my ipad.
My mac mini is authorized. I only have ONE itunes account. I sync my original ipad today and I get this message. So i say sure authorize, even tho it is. Enter login and password, comes back with this computer is already authorized. I knew that but ok. hit ok. Up pops message that this computer is no longer authorized, blah blah blah. Ok ill try again. Authorize credentials entered. Get message that computer is already authorized. Itunes is most recent 10.2.1. Ipad is updated to 4.3.1.
I deauthorized computer and reauthorized it. Still get loop.
google for solutions, find lots of problems, no answers outside of reinstall itunes and it "might" work, but not for everyone. Not gonna do that yet.
Figure Ill call, I mean its not that an old a device and its surely a bug in the software, I havent changed a single thing since I last synced and only tried got the sync message when i plugged it in to update the OS.
/rant on Go through a gazillion voice prompts and question, finally get operator and he'll help me if i spend 80 or 30 bucks depending on the service program I want. Yah know thats just total #$%@.
How about some customer service eh? How about posting a solution to the forums. If you dont have one, at least tell people that.
I get the same bit of attitude when I walk in the apple store. Love the products, have been an apple user since the IIe, but I just want the products I bought from you, the software that I get from you, the music that I buy from you, the apps that I buy from you, etc etc to WORK with each other.
/rant off
has anyone seen a solution for this. -
A Few Quick Tips For Those Who Are New To Fios Quantum and the New Quantum Update
Most of those who have quantum received the new update early this morning (8/12/14)
There are a lot of people that are new to fios who never had anything prior to quantum so I thought I'd make this post to help.
Those who had the older boxes prior to quantum should already know about all of this.
The new update now reflects what the older stb/dr's have and have had for awhile now. There are now more menu settings you will want to go through.
The ad banner guide at the bottom can be disabled. Go to menu > Notifications > Guide Banner > set to disable
The banner will still be there, but will show Verizon rather then ads.
The home screen can be turned off. There is an option to turn it off within the home screen or you can go to menu > Notifications > Promotions > set to disable
The led on the boxes have been changed. If you want to change it go to menu > System > Media Server Settings > LED Brightness.
The Auto Power Off option is set to 4 hours by default. If you don't want the box to turn off automatically you will want to disable this. Menu > System > Media Server Settings > Auto Power Off > set to none
There is now the option to change the guides banners times outs. Menu > Settings > System > Television > Info Bar Time Out (also Channel Bar Timeout)
Some on other forums mentioned the video formats have been changed so its a good idea to check the option out to see if it reflects what you want. Menu > Settings > Audio & Video > Video Settings > Video Format
The aspect # button now works so any SD channels that are boxed can now be stretched using the # button.
I'm happy to see this option back.
Solved!
Go to Solution.Thanks for the info regarding the latest update. I like some of the new/improved options, however I am highly disappointed that the update discontinued the reminder option. I would think that setting a program reminder is a highly used feature and many will be unhappy now that it is gone. I know I surely am!
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Need a VB-Script that read a txt-file and only the lines that are new since last time
Hi,
I need help to write a VB script that read all new lines since the last time.
For example: The script reads the textfile at specific time, then 10 minutes later the script read the file again, and it should now only read the lines that are new since last time. Anyone that has such a script in your scriptingbox?
cheers!
DocHo
DocBased on the excellent idea by Pegasus, where is a VBScript solution. I use a separate file to save the last line count read from the file, then each time the file is read I update the line count. Only lines after the last count are output by the program:
Option Explicit
Dim strFile, objFSO, objFile, strCountFile, objCountFile, strLine, lngCount, lngLine
Const ForReading = 1
Const ForWriting = 2
Const OpenAsASCII = 0
Const CreateIfNotExist = True
' Specify input file to be read.
strFile = "c:\Scripts\Example.log"
' Specify file with most recent line count.
strCountFile = "c:\Scripts\Count.txt"
' Open the input file for reading.
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set objFile = objFSO.OpenTextFile(strFile, ForReading)
' Check if the line count file exists.
If (objFSO.FileExists(strCountFile) = False) Then
' Initial count is 0, so all lines are read.
lngCount = 0
Else
' Open the line count file.
Set objCountFile = objFSO.OpenTextFile(strCountFile, ForReading)
' Read the most recent line count.
Do Until objCountFile.AtEndOfStream
lngCount = CLng(objCountFile.ReadLine)
Loop
End If
' Read the input file.
lngLine = 0
Do Until objFile.AtEndOfStream
' Count lines.
lngLine = lngLine + 1
strLine = objFile.ReadLine
If (lngLine >= lngCount) Then
' Output the line.
Wscript.Echo strLine
End If
Loop
' Close all files.
objFile.Close
If (lngCount > 0) Then
objCountFile.Close
End If
' Ignore last line of the file if it is blank.
If (strLine = "") Then
lngLine = lngLine - 1
End If
' Save the new line count.
Set objCountFile = objFSO.OpenTextFile(strCountFile, _
ForWriting, CreateIfNotExist, OpenAsASCII)
objCountFile.WriteLine CStr(lngLine + 1)
objCountFile.Close
Richard Mueller - MVP Directory Services -
Last known fix for Find my iPad? How is this not an included option for devices that are currently turned off. Absolute no brainer. Thief steals the iPad and turns it offline, or user loses it while it has low battery, lost forever. Brilliant.
If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
General steps to follow for a Stolen iPad
http://stolen-ipad.com/
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
When I go to create a new project in imovie using the iPhone 5, I am not able to see any of my video clips or photos that are saved on the device.
When you move or copy the compound clips with their events into an external drive all the events should be there. Not clear on why you want to move them into a single event. You can drag and drop from one event to another.
Why are you using compound clips? You can simply copy the project from each machine with used media onto the external drive and that should do it. -
I have three Airport Extreme (AE) routers in my home network.
The main AE is set up for wifi access. The other two are connected by ethernet cables to the main AE. My MacBook Pro connects to the network wirelessly through the main AE. The AE in my office has two HP printers connected to it by ethernet cables. I have a Kodak All-in-one that is connected by USB to my MacBook Pro.
I reset my printer connections on my MacBook Pro and had to add all the printers back to my printer list. I don't know if I understand what the checkbox "Share this printer on the network" in the Print & Fax System Preferences window is for. My guess is that I don't need to share printers unless they are connected to my MacBook Pro by USB, so I should uncheck the "Share this printer on the network" box for the two HP printers that are connected to the AE. I print to them over the network, but they're not connected directly to any computer. I thought if my MacBook Pro wasset to share them and was shutdown, the printers might not be available to my Mac mini or Dell PC, which connect by ethernet to the office AE (which has the two printers connected to it).
What should I do?
For printers connected directly to a Mac (or PC) by USB, check the "Share this printer on the network" box? In my Sharing Preferences, I check "Share Printers."
For printers connected to the AE by ethernet, UNcheck the "Share this printer on the network" box on my Macs (& PCs?) when I add the printers to my printer list? In my Sharing Preferences, I UNcheck "Share Printers?"
FYI
HP LaserJet Firmware Update Utility for HP P2035n is available
Version: 20120105 (19 Mar 2012)
Operating System(s): Mac OS X, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7
File name: P2035_FW_Update_Utility_20120105_v1_4.dmg (3.8 MB)
line: <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3662025&prodNameId=3662049&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=lj-94537-3>Question is - will the 2 networks (using auto channel negotiations) exist well in the same house or will there be interference?
Things will be fine since the AirPort Express or AirPort Extreme will automatically search for a good wireless channel. If you assign a separate name for the wireless network, then devices will need to log in separately to this network. The extending device will need to be configured in Bridge Mode.
My suggestion would be to configure what is known as a "roaming" network in your question #2. In this case, you would assign the same wireless network name, security and password settings to the extending device and configure it in Bridge Mode.
The advantage to #2 is that you will be able to walk your laptop from a location near the Time Capsule and as you move close to the extending device, the laptop will automatically switch to pick up the stronger signal from the extending AirPort.
You are actually creating a separate network in #2, so you have the advantage of maximum bandwidth for both the TC network and the AirPort network.
Question - does the Airport Express have to be directly connected to the TC or can that connected be through a switched network?
I'm assuming that you are asking about an Ethernet switch here, correct? The AirPort Express or AirPort Extreme can connect to the Ethernet switch, or directly back to a LAN port on the Time Capsule, whichever is easier to setup.
Question 2 - assuming I can connect the Airport Express to the TC over a switched network, will "extending" the network using the Ethernet network still reduce my overall wireless bandwidth?
Connecting the remote device using Ethernet is by far the best way to extend a wireless network because it maintains maximum bandwidth on the network. This is the way that any good commercial network is designed.
Post back if you need any tips to get things setup. -
I am looking for information on iPad and iPhone apps and Mac software that are "top of the line" for academic research. The most current and comprehensive information I have found is dated July 2010.
PogoPossum,
My area of interest is in business and economic history. There is a considerable amount of reading and charting. Until the iPad hit the streets, I only considered stacks of books, journals, and downloaded documents, all marked up with highlighters, underlines, and marginal notes.
Most of my PC based work involved MS Office, Endnote, and MS OneNote.
What I would like to do with the iPad and MacBook are the same things (Office, Endnote, OneNote) and add the ability to read and markup all forms of printed materials from books to pdf to webpages.
I cut my teeth on an iPod Touch and have tried a lot of the note taking and reading apps. Without a camera the standard iPod Notes works for short quick notes and long think pieces. I just emailed the content and downloaded the stuff to my PC. Obviously, I do not want to continue at this "non-integrated" level of work.
Does this help?
Dick -
cannot connect to Net, have done for last 12 months no problem, I have other apple products that are connecting to the same hub happily. The hub is seen and the signal is strong, it just doesn't connect. I have reset the network settings with no joy. Any help much appreciated?
Try restarting your WiFi router by removing power to it for 30 seconds.
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