For some apps it seems impossible to determine the price before, or even after, installing them. How can I get round this?

Can you be clearer about what you're seeing? The price should be clearly stated up front... Is that not the case? Note that there may be additional taxes that will increase the final price, and that can't be included in that up-front listed price, since taxes are different everywhere.

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HT1212 havent us ed ipod for a while forgot password now says disabled will not let me do anything with it how can i get pass this to use again

how do i try and get in my ipod when its saying ipod is disabled

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

In app store some applications are of very small size like 15-20 Mb and after installing them they become more than 100 mb. how to determine their actual size???

in app store some applications are of very small size like 15-20 Mb and after installing them they become more than 100 mb. how to determine their actual size???

The app store size is probably just the software, while the size on your iPhone includes data.
You can determine the size on your iPhone by looking at Settings > General > Usage.

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

Check your trash can on the desktop. The old version is automatically moved to the trashcan. You should be able to move it from the trashcan back to the Apps folder within the iTunes folder. The update that was pushed out was for iBooks to work with iOS 7 not iPhone 5. iOS 7 was released today.

How can I get round problem with itunes. I get message saying computer isnt authorised to play some tracks Ive downloaded, tells me to authorise which I do, then a message appears saying the computer is already authorised but I still cant access the track

how can I get round the problem I have with itunes. I have bought and downloaded various tracks to my library. When I try to sync my iphone from my PC I get a message on screen saying that it is not authorised to play them and tells me to authorise the computer by clicking store, entering apple id and password then clicking authorise this computer. I do that then get a message saying that my computer is already authorised yet when I try syncing the track again the same thihng happens. Im getting nowhere!

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup.

TS4006 I want to set up "find my ipad" on my sister's ipad, so we can find each other's iPads. However, this seems to require differing individual cloud email addresses, so one ipad wouldn't recognise the other one. How do I get round this?

I want to set up "find my ipad" on my sister's ipad, so we can find each other's iPads. However, this seems to require differing individual cloud email addresses, so one ipad wouldn't recognise the other one. How do I get round this?

Many thanks for the quick response.
I'm fine with using the same ID for iCloud, so I'll give that a try.
You mention that a lost ipad can be found from any computer. As a relative computer novice, I didn't know this. How would I go about carrying out such a search?
I don't think I'd use the find friends app. My concern is to find a lost or stolen ipad.
Thanks

HT1351 I have an IPOD that has not been synced to Itunes for several years. I no longer have the same computer or e-mail address. How can I sync my old IPOD material to my new itunes account?

I have an older IPOD that has not been synced to Itunes for seceral yeras. I no longer have the same computer or e-mail address. How can I sync my old IPOD material to my new Itunes account?

Your email address (used as your Apple ID) does not matter, because iPods are not directly linked to a particular Apple ID.
NOTE: You can still use your old Apple ID, even if your that email address is no longer valid. As long as you remember your Apple ID password. Go here and click on Manage your Apple ID.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You can change the primary email address used by Apple, although the Apple ID remains the same.
Back to the iPod. iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. After confirming everything is there, sync your iPod to that library. If there is any content purchased from the iTunes Store that uses DRM (copy protection), such as audiobooks, videos, and very old song purchases, iTunes may prompt you to authorize your computer with your Apple ID (the one you used to make the purchases).

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPad

I could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!

Hi all. I am new to iPad and am trying to buy certain apps thru iTunes. I keep getting messages saying "this app is not yet available in the South African store"! which means i am unable to buy it. Why not and how can i get around this. Thanks

Hi all. I am new to iPad and am trying to buy / download certain apps thru iTunes and or App Store. I have found the apps i want yet I keep getting messages saying "this app is not yet available in the South African store"! which means i am unable to buy it. Why not and how can i get around this? Thanks

If you see a dialog telling you the app is not avaiable, then it's not available.
And keep in mind, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Why do you make it almost impossible to communicate with you? Why do new customers I have to pay half the price I am paying since years? How can I change from cloud complete to just photoshop?

Why do you make it almost impossible to communicate with you?
Why do new customers have to pay half the price I am paying since years?
How can I change from cloud complete to just photoshop?
[email protected]

Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html

I was recently blocked from using app Jack'D. Message I receive says "Your device has been blocked". How can I get around this?

I was recently blocked from using app Jack'D. Message I receive says "Your device has been blocked". How can I get around this?

Quoted from their FAQ's:
I got an error message saying my device is blocked. Why did this happen?
There are two reasons this could happen: You have deleted your account or you have been banned due to violation of terms of service.
- You have deleted your account.
When you delete your account, you agree that your device would be blocked for at least one month. This policy is enforced in order to protect users from stalkers. (If the system allowed users to create and delete their accounts any time they wanted, the Block feature would be compromised and wouldn't be able to protect users effectively.) Please understand this is not a punishment but a security measure intended to keep all of our users safe.
- You have been banned due to violation of terms of service.
Users of this mobile application are required to comply with our terms of service and instructions provided by our service team. The most common violations include, but are not limited to: Creating multiple accounts, uploading pictures not complying with our terms, and abusing the Report feature. In most situations, you will get a warning before you are banned from the app. If you receive a warning from our service team, please read it carefully and take it seriously. If anything is not clear, please contact user support for clarification.

For some apps it seems impossible to determine the price before, or even after, installing them. How can I get round this?

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