For some reason I cannot access Photo on itunes when I connect my ipad

I am having trouble going to the Photos tab on my Ipad.  When I press on it, a wheel pops up as if the computer is searching for files.  I left it overnight and still it kept going.  I deleted all downloaded files and deleted them.  ANy suggestions?  I need to acces the Photos section but I am unable.  Thanks

If changing your password does ot solve it, then contact itunes support.

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