For some reason itunes is not displaying the version of iphone i have or all the options ??

any one else had to deal with this issue ??

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  • For some reason itunes will not even open It is asking me to reinstall?  PLease advise.  I do not want to loose all of my music, apps, video etc help!

    Can someone help with itunes, for some reason all of a sudden my iteunes will not open.  It wants me to reinstall.
    I do not want to loose anything. My 2 children have itunes and they have a music list as well as many apps. please help???

    Adobe is a company... do you mean Acrobat?
    >subscription to Creative cloud cs6
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I just bought a new ipod and I'm trying to download my itunes library and games but itunes is not recognizing my new ipod. I have followed all the instructions from apple asistant except deleting and reinstalling itunes.  What can I do.

    I bought a  new Ipod (5th generation).  I am trying to sync it to my itunes.  I tunes does not recognize my new ipod. It is registered.  I was only able to download purchases I made from my old ipod.  I cannot download my itunes library or any of the games I have purchased. I tried using the troubleshooting guide to no avail.  The only thing I did not do was to uninstall and reinstall itunes.  I did update it to the latest version. How can I get  itunes to recognize my new ipod?

    - You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
    - Have you tried everthing here:
    iOS: Device not recognized in iTunes for Windows
    - You should
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Your library/media will not be affected.
    - Does the iPod charge?

  • I just reinstalled my entire computer system (Windows Vista 32 bit) and for some reason, iTunes will not download onto my computer. I get the 'Thank You' page but nothing happens.

    My firewall is just the same as always even BEFORE I had this problem. My Norton antivirus isn't blocking it and I've tried downloading earlier versions with the same problem.

    Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

  • HT4718 I have OS 10.6 Tiger and I use to have DAshBoard and now for some reason I can not find it to launch it.  Can anyone help me??

    For some reason I can not launch Dash board anymore.  I have used Finder and it is not there.  What can I co besides take computer into service?

    1. It's possible you removed Dashboard from your Dock by mistake. In that case, you can find it in your Applications folder and drag it back to the Dock to create the alias. The entire Dock are aliases.
    2. If you cannot find in your Applications folder you can try re-installing the Combo Update I linked to.
    This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before.

  • I would like to sync Notes between my MacBook Air and the IPhone and/or IPad.  I used to tick a box in Itunes (info), but for some reason it is no longer there.  How do I go about doing the sync?

    I would like to sync Notes between my MacBook Air and the IPhone and/or IPad.  I used to tick a box in Itunes (info), but for some reason it is no longer there.  How do I go about doing the sync?

    The only way to sync Notes is through a mail server. If you don't want to use iCloud, you'll have to use some other mail account, or run your own mail server under OS X Server. The latter is a job for advanced users only.

  • TS1362 When I purchased a song on itunes, for some reason it did not download the whole song.  How can I re-download the song without having to re-pay?

    When I purchased a song on itunes, for some reason it did not download the whole song.  It quits about 1 and 1/2 minutes through the song.  Is there a way I can re-download the song without re-paying for it? 

    were you able to solve this problem??

  • I'm applying for jobs online through my iPad using the safari app. For some reason when I try to attach my resume, which I have saved in Pages, it does not give me an option to go to Pages. It only gives my an option to choose a file from photos. Does it

    I’m applying for jobs online through my iPad using the safari app. For
    some reason when I try to attach my resume, which I have saved in
    Pages, it does not give me an option to go to Pages. It only gives
    my an option to choose a file from photos. Does it not have the
    capability to choose a location other than photos??

    No. Safari does not have the option to attach files for uploading other than photos.
    Look at iCab Mobile in the App Store. There are other browsers that may do this, but I'm pretty sure that iCab will fill the need.
    iCab Mobile (Web Browser) on the App Store on iTunes
    take a look at this.
    http://www.icab-mobile.de/faq.html

  • Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there

    Alright, I've had this problem for a while now, and I'm at my wit's end. Hope someone can help me.
    First of all, I'm running Windows 8.0 on a Lenovo, using iTunes 11.1.5, and an iPhone on iOS 7.0.6.
    Problem is, when I plug my iPhone 5 into my computer, the computer recognizes the iPhone, but for some reason, iTunes doesn't realize it's there. On top of that, every time I plug in, my phone gives me the same "Trust this computer?" prompt, like it doesnt recognize the computer I told it to trust 5 seconds ago. A couple times, I got lucky and iTunes dignified me with a "An iPhone has been detected, but could not be identified properly." prompt. I've tried uninstalling and reinstalling the mobile device driver, updating everything, uninstalling and reinstalling iTunes, resetting my iphone settings, but nothing works. Any ideas?

    iOS: Device not recognised in iTunes
    Windows: http://support.apple.com/kb/TS1538

  • HT201407 new iphone 5 and 4 year old macbook, and for some reason my computer says a later version of itunes is required to use iphone to sync.  updated most recent version possible and still can not sync to iphone.

    new iphone 5 and 4 year old macbook, and for some reason my computer says a later version of iTunes is required.  So, i went to ITunes and found i have the latest version availble at this time.  iTunes say phone can not be synced because it requires a version of 10.7 or greater?

    iPhone 5 requires OS X 10.6.8 & iTunes 10.7 or greater. I suspect you're running Leopard, 10.5.8, correct? If so, you will first have to update your OS, then iTunes in order to sync your phone.

  • I updated my computer to os x 10.5.8 so I can synchronize iphone with itunes.  For some reason computer does not noticed it has been updated.  Can anyone advise?

    I updated my computer to os x 10.5.8 so I can synchronize iphone with itunes.  For some reason computer does not noticed it has been updated.  Can anyone advise?

    Try what Terence Devlin posted in this topic:
    Terence Devlin
    Apr 14, 2015 11:21 AM
    Re: Is Iphoto gone ? i want it back!
    in response to Johannes666
    Recommended
    Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
    If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
    Install the App from the App Store.
    Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

  • HT4623 I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

    I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

    With iOS 4, the only way to update your software is connected to iTunes.  OTA (over the air) updates were not available until iOS 5.  You will need to connect your iPhone to a computer and use iTunes to download and install the iOS updates on your iPhone (at least until your iOS version is 5.0 or higher).

  • I have two monthly scheduled iTunes allowances scheduled for my kids.  For some reason they did not get transferred to their accounts this month.

    I have two monthly scheduled iTunes allowances scheduled for my kids.  For some reason they did not get transferred to their accounts this month.

    @Dakotaep
    I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3!  This definitely should have been resolved in your first call to us.  I would be glad to review your account and ensure the Edge Agreement is corrected.  Please accept my "Follow" request and send me a direct message so I can further assist.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter VZWSupport on Twitter.

  • IPad2 won't sync with iMac...only my iphone4 shows in the device window on my iMac.  For some reason it will not detect my iPad via my wireless network!

    iPad2 won't sync with iMac and only my iphone4 shows in the devices window on my iMac.  For some reason it will not detect my iPad via my wireless network!   The iPad will sync when plugged into the Mac however looses connection and disappears from the device window when unplugged.

    Jayplus wrote:
    I have a D-Link WBR-2310 and already bought an external antenna which cost me additional. Besides moving my iMac, what options do I have?
    You already have a wireless router or have just bought one, or do you have an ad hoc connection from iMac to AppleTV?
    If things worked in the other location this all point to poor network performance/connectivity. It may be the connection is intermittently lost - small files transfer ok, but interruptions during longer transfers scupper the process.
    Interference from cordless phone bases or microwaves (and neighbours devices) might also cause connectivity issues.
    Signal strength bars are often not that useful, but will indicate connection to the main wireless device they connect to - so AppleTv may have a good connection to the router but a poor iMac connection to router is not displayed by AppleTV which only shows the connection to the first device in the chain.
    You could consider some home mains newtorking plugs such as those made by Devolo but they usually have to be on the same mains ring.

  • HT1414 i am trying to download the 6.01 iso on my iphone and for some reason it's not doing it and the download has been on my phone for over 2 months now

    I am trying to download the new software for my Iphone the 6.01 iso for some reason it's not working and it's been like this for over 2 months now. it say's that it downloadable but it's not allowing me to do so.

    Make sure you have the lattest iTunes installed > hold the power down and the home buttom on your phone at the same time till your phone turns off > turn it back on > plug into your computer > try to redownload and update your phone.
    See if that helps.
    P.S Holding down your power button and home just soft resets your phone.

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