For some reason my attempts to download free apps result in automatically opening a box that require payment info - what's wrong?? I cannot get beyond that point. when i close the box the app-icon also disappeares

i used to be able to smoothly download free apps. suddenly, also free apps open a box that require my payment info. a message tells me that i did not finish a purchase. i cannot reset the whole thing and i am also not aware of a purchase i attempted. what can i do?

Check to be sure that you don't have something that never totally downloaded - look in iTunes and in iBooks as well - not only in the app Store. A stalled or incomplete download in one of the stores can cause problems with downloads in the other stores.
You can try to reset your iTunes account by signing out of the account and then signing back in. Restart the iPad in between signing out and signing in again.
Settings>Store>Apple ID-tap the ID and sign out. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store>Sign in.

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