For some reason or another I updated my firefox and now everytime I get on it it stops responding and then closes. I have uninstalled it and then re-installed it and it still does not work! This needs to be addressed!

I have just recently updated my Firefox and now when I try to get on firefox it just keeps trying to load and then says it has stopped responding. I have uninstalled it and then re-installed it, this didn't help. Now have to use Internet Explore cause firefox wont work!

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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Will not load sites linked from another website--have cleared cache, cookies, history, restarted, checked in Safe Mode--still does not work.

Some sites load fine. But some sites will not load when linked from another web site, or, occasionally, even from my bookmarks. I went through troubleshooting routine--cleared cache and cookies, history, checked in Safe Mode for extensions, etc., but still will not work in Safe Mode. No other problems with computer or browser.

What happens when you click the link that does not open up the new page? Is it a blank page? Does this also happen if you Shift Click the link?
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Updated version installed and enabled, still does not work.

I have installed the latest version of Adobe Flashplayer for internet explorer 11, does not work, tried unistalling using unistall tool then reinstalling, still does not work, disabled All security software and Firewall, tried reinstalling, still does not work, made sure scripting was allowed, reinstalled, still does not work, Tried installing active X version, still does not work. Manually went into program files, deleted Abobe Flash program, reinstalled still does not work. Used cleaning and registry repair tools, still does not work, unistalled then used cleaning registry tools, reinstalled, still does not work, tried older versions of Adobe Flashplayer, still does not work. Watched and followed Youtube video's on how to reair Adobe flash, still does not work. Tried disabling then unistalled and reinstalled, then enabled again, still does not work. Used the adobe Check from adobe website after uninstalling and reinstalling at least twenty times, still shows NOT Installed or enabled, downloaded again from adobe site, still not working, showing either not installed or enabled, check wether enabled or not, still enabled, went under Downloads on my computer, download is there, looked under programs, Adobe is in program menu on computer, still does not work. Any ideas? Anyone? I have tried everything, it just will not work no matter what I do.
Running Window's 7 - Memory, DDR-2 667MHZ (1GB) 2037 MB, CPU Speed 3.2 GHZ, Hard Drive 320GB / 250GB- (699GB), Bandwidth 239 kbps,
Internet Explorer 11, Charter High speed internet connection
Message was edited by: Tiggerdad

This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
Can you help me?
Thanks

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

I am trying to allow guests on windows to connect to shares on my Lion server but it keeps asking for a password for guest. I have allow guest users to access this share enabled but it still does not work.

I am trying to allow guests on windows to connect to shares on my Lion server but it keeps asking for a password for guest. I have allow guest users to access this share enabled but it still does not work.

Ditto. Guest accounts shouldn't have a password. No way to enter one in System Prefs...

I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work.

I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.

Check out this thread:
https://discussions.apple.com/thread/3677426?start=0&tstart=0

My Eye Dropper STILL does not work in CS5 while using Lion with one monitor. How can i fix this?!?

Hello everyone!
This is my first post because i have grown very disgruntled at the fact that my eye dropper does not work my Premiere CS5. I would use the Ultra Key a lot but now I obviously can not really use it too well because of no eye dropper. I saw that this problem existed after the Lion update but this really should have been fixed by now. I am using only one monitor also. Is there a way to fix this or is this still known to be broken? I paid good money for CS5 and would be very upset if the only way around this is to pay MORE money to upgrade to CS5.5. Thanks.

Thanks for the response Stephen! I find this very bad on Adobe's part though if they do not feel obligated to fix CS5 for Lion. Eye dropper is a major part of Premiere and i am going to be very dissapointed if they do not fix that. With the amount of money the Suite costs, they definitly should make sure it runs well for quite a few years. I would expect a copy of CS4 to be able to work too. If they do not fix CS5 all because the OS has changed basically tells me that every 2 years or so, they stop caring about their product.
Sorry i sound so bitter about this but it has really hurt my workflow. Ultra key is great and something that FCP does not have so it has the edge in that respect, but now i can not even properly use it. I have to go into After Effects with the same clip, use that eyedropper to get the correct color # and then copy and paste the # into Ultra Key in Premiere which is very very annoying and slows down my system quite a bit.
So basically, they are probably not going to ever fix this? Thanks again

Hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

http://support.apple.com/kb/TS3694#error-1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

TS2972 I got a new computer. Apple TV states "to access your itunes on apple TV, turn on home sharing using.. I have done this. Still does not work

I got a new computer. Apple TV states "to access your itunes on apple TV, turn on home sharing using.. I have done this. Still does not work. Can anyone advise me on why - it was all working great before i switched computers

You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972

I have updated my iPhone 6 to iOS to 8.3 and the Blutooth still does not work

I Have updated mu iphone 6 to iOS 8.3 and the Blutooth still does not work in my car for hands free

Why would you expect it to work in 8.3, if it didn't work in a previous version? What troubleshooting have you done? Have you tried putting the car system into Pairing mode?

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

The message function on my Ipad just quit working. I was using it while in Mexico and it just quit. I have come home and synced my Ipad with Itunes and function still does not work. How do I get this function to work again?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

TS4424 i have reinstalled both updates as advised above, but mail v4.6 still does not work and I still get the same error message on mail 4.5

I have reinstalled both updates as advised above but mail v4.6 still does not work and mail v4.5 continues to have the same error message?

Maybe some help here.
http://support.apple.com/kb/TS4424

Cant get BBC Iplayer to work - ask me to download new version, I do this and it still does not work?

Cant get BBC Iplayer to work - ask me to download new version, I do this and it still does not work?

When you say [First it will not let me make my apple ID account and then whenever it does work it says cannot connect to itunes store ]
How are you creating your Apple ID?
Cannot connect to iTunes Store -> http://support.apple.com/kb/TS1368?viewlocale=en_US

Hello, my itunes app is getting shut down every time I want to open it. Ever since I downloaded the last two updates. I tryed repearing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes

Hello, my itunes app is getting shut down every time I want to open it.
I don't know if it's related but ever since I downloaded the last two updates. I tryed reparing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes up and running. Does anybody know how to fix this?

Hi Vero Torres,
If you are having issues with iTunes unexpectedly quitting on launch after on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

For some reason when my daughter sends a text to someone else I get it and vice versa. Also, when I send a text to her the text comes to me as well. How do I stop this from happening?

For some reason when my daughter sends a text to someone else I get it and vice versa. Also, when I send a text to her the text comes to me as well. How do I stop this from happening?

This is iMessages, not an SMS/MMS, and this means the same Apple ID is registered for iMessage on each iPhone.
You or your daughter need to activate your own Apple ID for iMessage and FaceTime. The same Apple ID can continue to be shared for iTunes store downloads - for music and apps.
On the iPhone, go to Settings > Messages > Send & Receive. Select the Apple ID at the top and sign out. Sign in with the new Apple ID.
Make sure the same email address is not available below You can be reached by iMessage at on each iPhone.

For some reason or another I updated my firefox and now everytime I get on it it stops responding and then closes. I have uninstalled it and then re-installed it and it still does not work! This needs to be addressed!

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