For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars.
Similar Messages
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For some reason when I plug my ipod into my comp itunes freezes but my ipod says it is plugged and when I plug it into a different comp it works. How can I fix this?
Setesh, See if both computer has the same version of iTunes, if both are the same, then it is your PC, that has plug-ins which is in conflict it iTunes. ( normally it is the Antivirus or some plug-ins to beautify your screen)
If it is different, most likely the other PC has an older version of iTunes, so you should downgrade your iTunes to that older version, which your iPod interface well with.
Other probable causes,
you are using the USB 1.1 port at the front of your PC, and not the USB2,0 port at the back of your PC. so switch to the back.
Dont use any other USB devices, when you are syncing the iPod.
Dont use any USH Hub.
Have a nice day! -
I am wandering why my new ipad doesn't show up in my itunes account, manage devices, that sort of thing, can't set it to sync. it obviously is set up somehow I can get all of my apps and it has my music but I want to be able to sync playlists and stuff like that????
Hi stayreckless88,
If you are having issues with your iOS devices not showing up in iTunes on your new computer, you may find one of the following articles helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
PLEASE HELP!!! I am simply trying to update the APN settings on my Iphone3 AT&T carried Straight Talk SIM phone. For some reason, when I enter the Straight Talk APN info in the Config Utility and click "Install", NOTHING HAPPENS. WHY? I have spent almost 2 full days simply trying to get the cellular data network settings to appear and I am now at the point of pulling hair and/or smashing things. Why is it so difficult to simply update the cellular data network APN settings on a standard Iphone 3 ATT with a unlimited Straight Talk plan? Everyone knows that Straight Talk's $45 a month unlimited data/calling plan is supposed to be 100% compatible with AT&T carried Iphones. Will someone please tell me HOW TO UPDATE THE APN SETTINGS ON THIS IPHONE 3. Thanks and God bless
<Personal Information Edited by Host>StraightTalk is not a supported carrier.
Contact them for support.
FYI, unless the device is officially unlocked from AT&T, you will not be able to use it on another carrier. -
I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?
I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?
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hello, for some reason when I'm trying to get into my itune on my phone says my apple id is disable
Contact the store support staff at http://www.apple.com/emea/suppot/itunes/contact.html they are very good with these issues.
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I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps. Old apple operating systems made it easy to have several folders open at one time.
Eric, thanks that works but seems like an extra added step also to do it that way. I've got to move and organize a ton of files and I'm looking for a easy way to get this done. I could also open the folder into a separate tab and then drag the tab out so it becomes an open window but thats a lot of fussing around also with extra steps. Not sure why these newer operating system seems more confusing and less user friendly than what they used to. In the past I could just click on any folder and it would open in a separate window making it really easy to copy or move files from one place to the other just by simply dragging them from one window to the other. Seems like I'm going through several extra steps now to do a simple task.
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for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.
It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over. -
I have an iPhone 4S and for some reason when I go to turn my wifi on sometimes it's greys out and Won't let me turn it on so what can I do to fix this ???
If the steps in the article TJBUSMC1973 linked didn't resolve your issue, then the next step would be to have your phone serviced at an Apple store. Good luck
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Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. It goes on syncing forever, without actually doing anything. I have tried everything, wiped the phone numerous times, deleted all files from the laptop but still no resolution. As a result, the phone does not really synchronise.
This started somewhere in May 2011 when I upgraded what proved to be a problematic s/w version and the phone has not recovered since.
Now I cannot update the iPhone s/w any longer.
Any clue?You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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For some reason when i send texts now they are saying that they come from my email address. any ideas how to fix this?
Check Settings>Messages>Receive At>Caller ID, make sure it's set to your phone number not your email address.
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I have an iPhone 5 an iPad and iPhone 4S all connected to the same apple ID, but for iMessage for some reason it uses my husbands phone number
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
For some reason when my daughter sends a text to someone else I get it and vice versa. Also, when I send a text to her the text comes to me as well. How do I stop this from happening?
This is iMessages, not an SMS/MMS, and this means the same Apple ID is registered for iMessage on each iPhone.
You or your daughter need to activate your own Apple ID for iMessage and FaceTime. The same Apple ID can continue to be shared for iTunes store downloads - for music and apps.
On the iPhone, go to Settings > Messages > Send & Receive. Select the Apple ID at the top and sign out. Sign in with the new Apple ID.
Make sure the same email address is not available below You can be reached by iMessage at on each iPhone. -
Hello for some reason when I click on the App Store icon on my iPad it sends me to the US version not the UK where I live!
I have no idea how to switch this back so that I can update my apps etc
All help welcomedHow to change the store location
http://www.ehow.com/how_8202183_change-app-store-account-location.html -
I’m applying for jobs online through my iPad using the safari app. For
some reason when I try to attach my resume, which I have saved in
Pages, it does not give me an option to go to Pages. It only gives
my an option to choose a file from photos. Does it not have the
capability to choose a location other than photos??No. Safari does not have the option to attach files for uploading other than photos.
Look at iCab Mobile in the App Store. There are other browsers that may do this, but I'm pretty sure that iCab will fill the need.
iCab Mobile (Web Browser) on the App Store on iTunes
take a look at this.
http://www.icab-mobile.de/faq.html
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