For the first time, Firefox is crashing all the time!
This just started very recently. I tried following all the fixes on your help pages that were concerned with this but only got confused & it didn't help. The only extensions I'm using are AdBlock, a security scan, the "pin it" button, & your "trouble shooter." I don't have a lot of plugins, and even fewer that are set at "always activate."
And, on my Task Manager, or so I'm told, everything looks pretty normal.
But I continue, again, just recently, run into the exact symptoms you delineate in your "too much CPU" page: pages saying (not responding) then seizing up completely, or the scroll bar stops working, and clicking on items has no effect.
I don't have anything new on this machine, and the problem keeps getting worse and worse, happening more and more often.
Can you help?
Thank you!
Thank you for posting your system details. An odd thing to find is two different Flash plugins, version 13 and version 15. I suggest completely disabling or removing the version 13 plugin, and changing version 15 from automatic activation to on demand activation to see whether that helps.
Open on the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. Then look for Shockwave Flash. If you find two entries, one for version 13 and one for version 15:
* version 13: "Never Activate"
* version 15: "Ask to Activate"
If you only find an entry for version 15
* "Ask to Activate"
This might not take effect until you launch a new Firefox window or exit and start Firefox up again.
To physically remove the old plugin, you can check the standard folder:
C:\Windows\SysWOW64\Macromed\Flash
The plugins used by Firefox have this file name pattern:
'''NPSWF32_'''15_0_0_152'''.dll'''
If you find the one that has 13 in the version number, you can remove it (but don't delete the various other files used by IE and by Flash to maintain itself).
Any difference?
This article has many other suggestions for troubleshooting issues caused by Flash if you discover that after activating Flash on a page where you want to use it, Firefox is seizing up: [[Flash Plugin - Keep it up to date and troubleshoot problems]].
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I tried to allow installing the troubleshooting info but received message "Firefox prevented this site from asking you to install software on your computer."We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
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What can I do with this problem
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If the problem continues I'd take yourvipad to an Apple Store for a consultation. -
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Hello everybody,
I did the mountain lion upgrade a few days ago, and since then, I have a few crashes a day.
Does anyone suffer from the same issue? How do I resolve this?
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Thanks for your help guys!!Interval Since Last Panic Report: 14986 sec
Panics Since Last Report: 2
Anonymous UUID: 638C45D9-265E-40E5-AC6A-71BE03D70146
Mon Jul 30 12:22:14 2012
panic(cpu 0 caller 0xffffff7f91413c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80b0155000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808c4cb7e0 : 0xffffff8010c1d5f6
0xffffff808c4cb850 : 0xffffff7f91413c85
0xffffff808c4cb8e0 : 0xffffff7f9150d5b7
0xffffff808c4cb940 : 0xffffff7f9150d62b
0xffffff808c4cb9b0 : 0xffffff7f91822883
0xffffff808c4cbaf0 : 0xffffff7f9153375d
0xffffff808c4cbb20 : 0xffffff7f9141d9e6
0xffffff808c4cbbd0 : 0xffffff7f914190b8
0xffffff808c4cbdc0 : 0xffffff7f9141aac6
0xffffff808c4cbea0 : 0xffffff7f913ae324
0xffffff808c4cbef0 : 0xffffff7f92ee671f
0xffffff808c4cbf40 : 0xffffff7f92ee58e7
0xffffff808c4cbf60 : 0xffffff8010c3dcae
0xffffff808c4cbfb0 : 0xffffff8010cb2677
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f913ac 000->0xffffff7f916aefff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f91398000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f91355000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 16bc000->0xffffff7f919defff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f913 ac000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f92ee4000->0xffffff7f92ef3fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f912b6000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f91ebe000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f91398000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f91355000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000010a00000
Kernel text base: 0xffffff8010c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 12857655497322
last loaded kext at 502612067105: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9315b000, size 229376)
last unloaded kext at 1786425772362: com.apple.driver.AppleHIDKeyboard 165.5 (addr 0xffffff7f92d13000, size 16384)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.parallels.kext.prl_vnic 7.0 15104.778994
com.parallels.kext.prl_netbridge 7.0 15104.778994
com.parallels.kext.prl_hid_hook 7.0 15104.778994
com.parallels.kext.prl_hypervisor 7.0 15104.778994
org.virtualbox.kext.VBoxNetAdp 3.1.6
org.virtualbox.kext.VBoxNetFlt 3.1.6
org.virtualbox.kext.VBoxUSB 3.1.6
org.virtualbox.kext.VBoxDrv 3.1.6
com.parallels.kext.prl_usb_connect 7.0 15104.778994
com.Cycling74.driver.Soundflower 1.5.2
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleIntelProfile 97
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleProfileTimestampAction 97
com.apple.driver.AppleProfileThreadInfoAction 97
com.apple.driver.AppleProfileRegisterStateAction 97
com.apple.driver.AppleProfileReadCounterAction 97
com.apple.driver.AppleProfileKEventAction 97
com.apple.driver.AppleProfileCallstackAction 97
com.apple.iokit.AppleProfileFamily 97
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f15
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Firefox crashes all the time - Windows 8 (64bits)
Hello,
I'm having a problem with Firefox: it crashes all the time.
Here's the two last crash reports:
bp-172c899f-5e3f-49bd-a2c1-3058b2150411 11/04/2015 11:24
bp-9d6582d8-3214-4855-8800-6e9372150411 11/04/2015 10:59
I really like firefox and I hope I won't have to move to another browser.
Thank you in advance.The crash report shows;
Signature msvcr120.dll
What were you doing at the time?
Please post the crash reports for the last 5 days.
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? -
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(A) Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.
(B) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
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What is crashing, is it just Safari or is the entire computer freezing (if that's what you mean by crashing)? If the latter, are you saying it only happens when Safari is open?
You need to explain with more detail just what is happening and when.
Do you get a message to restart? -
Hi there,
Firefox has been updated on my computer on the 8th of Jan. 2012. It started crashing yesterday, until I almost could not open any site at all. It seems to crash when there are some videos. For example, I watch TV on Zattoo.com, when I go on this site, Firefox crashes all the time especially when I open other windows.
Now I would like to go back to the version 8, but I can not find this version for download. Where could I find it, or could you propose it on your web site ?
Many thanks !See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes -
I uninstalled firefox and reinstalled removed all the plug ins I also made sure that I deleted the programs folder and everything. I even uninstalled and reinstalled adobe flash and it is still crashing all the time.
Extensions
Problematic extensions may cause crashes. Start in Firefox Safe Mode and click "Continue in Safe Mode". This will help determine if an extension is causing the problem, since Safe Mode disables all extensions.
Note: If Firefox also crashes in Firefox Safe Mode, then an extension is not the problem and you should skip to the next section.
If Firefox no longer crashes when you run in Firefox Safe Mode, go to the Add-ons Manager Extensions list, click the Disable button for every extension, and restart Firefox normally. If the crashes no longer occur when you run Firefox in normal mode with all extensions disabled, one of your extensions was causing Firefox to crash. Try re-enabling them one at a time, to find the problem extension.
If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem:
In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could be a video device or driver issue (see below). Try unchecking the option to use hardware acceleration in Firefox ("Tools -> Options -> Advanced / General").
Firefox Safe Mode also disables the JavaScript JIT compiler. In Firefox 4 or above, try setting javascript.options.methodjit.* preferences to false in about:config ( see below).
[https://support.mozilla.org/en-US/questions/936150 Firefox Crashes] -
Firefox 6.2 is unstable and crashes all the time. What can I do to fix it?
You can try to update your plugins:
Your above posted system details show outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r32
# Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]] -
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Samsung Galaxy Nexus
CyanogenMod 10 (Nightly) (Android 4.1.1)
and
HP TouchPad
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