For the past few days videos are not playing properly. They appear to load but stop and start, even though the line of thumbnails shows up at the bottom. Clicking play does nothing.

There seems to be a major problem with video playbacks both from web sites and YouTube. If I click on a video the loading circle shows it is loading but either the video starts for 2-3 seconds and stops, or it won't start at all. At the bottom of the screen there is a section that shows individual thumbnails for the video and that shows that the video has loaded, but it refuses to play. I just tried a youtube video on my iPhone and the same thing is happening. Some occasional videos seem to work okay but I have spent much time trying to watch clips.

Use SpeedTest to test the speed of your internet. If slow, contact your ISP to confirm if the problem is on their end.
You have 2 versions of QT. Version 7.x is inside your Utility folder. Try that one.
=================
The latest version of Adobe FlashPlayer can be obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157 and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

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HT1338 For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

I am on the Adobe Cloud, but for the past few days every time I attempt to open indesign I get the message missing plug-in Actions. RPLN, and the app will not open.

I am on Adobe Cloud but over the past few days every time I try to open indesign I get the message that there is a missing plug-in Actions. RPLN, and the app will not open. Any ideas?

Hi, when I try to open indesign itself this message comes up:
Adobe Indesign cannot load the ACTIONS.RPLN plug-in. The plug-in requires
the 10.1 version of indesign.. Please contact the vendor to get a
compatible version of ACTIONS.RPLN.
I am not able to click off the message to make the box disappear, so have
to crash out.
Paul

FCP X is loading and loading with the colour wheel revolving for ever for the past few days.

FCP X is loading and loading with the colour wheel revolving for ever, for the past few days.
FCP X was working fine in my new 15" Mac book pro (Retina display with Mountain Lion 10.8.2) for the past one month. Now a days, each time I try to open the FCP X, the same non-stop colour wheel is rotating, trying to restore one of my project. It continues even for hours together. Finally I am force quiting the application.
How do I come out of it ? Will I be able to recover my project. I didn't do any backup in particular.
Is backing up on the regular basis is required?
I tried the following guidance by Apple,
In the Finder, hold down the Option key and choose Library from the Go menu.
In the Library folder that opens, go to Application Support/Final Cut Pro.
Drag the Layouts folder from the Final Cut Pro folder to the Trash.
Still my problem is continued
Help me

This is my pet checklist for questions regarding FCP X performance - you may have already addressed some of the items but it's worth checking.
Make sure you're using the latest version of the application - FCP X 10.0.5 runs very well on my 2009 MacPro 2 x 2.26 GHz Quad-Core Intel Xeon with 16 GB RAM and ATI Radeon HD 5870 1024 MB. I run it with Lion 10.7.5.
First, check that you have at least 20% free space on your system drive.
For smooth playback without dropping frames, make sure 'Better Performance' is selected in the FCP X Preferences - Playback Tab.
If you have not already done so, move your Projects and Events to a fast (Firewire 800 or faster) external HD. Make sure the drive's formatted OS Extended (journalling's not required for video). You should always keep at least 20% free space on the Hard Drives that your Media, Projects and Events are on.
Check the spec of your Mac against the system requirements:
http://www.apple.com/finalcutpro/specs/
Check the spec of your graphics card. If it's listed here, it's not suitable:
http://support.apple.com/kb/HT4664
If you are getting crashes, there is some conflict on the OS. Create a new (admin) user account on your system and use FCP X from there - if it runs a lot better, there's a conflict and a clean install of the OS would be recommended.
Keep projects to 20 mins or less. If you have a long project, work on 20 min sections then paste these into a final project for export.
If your playback in FCP X is not good, I strongly recommend you use ProRes 422 Proxy - it edits and plays back like silk because the files are small but lightly compressed (not much packing and unpacking to do) - but remember to select 'Original or Optimised Media' (FCP X Preferences > Playback) just before you export your movie, otherwise it will be exported at low resolution.
The downside of 'Proxy' is that it looks awful. DON'T use Proxy when you're assessing things like video quality - especially focus.
If you have plenty of processor power, for the ultimate editing experience, create Optimised Media - most camera native files are highly compressed and need a great deal of processor power to play back - particularly if you add titles, filters or effects. ProRes 422 takes up much more hard drive space but is very lightly compressed. It edits and plays back superbly.
Personally, I work with XDCAM EX and h.264 from a Canon DSLR. Both of these run fine with my system, but I do transcode multicam clips.
Hide Audio Waveforms at all times when you don't need them (both in Browser and Storyline / Timeline). They take up a lot of processor power. (Use the switch icon at the bottom-right of your timeline to select a format without waveforms if you don't need them at the moment, then switch back when you do).
Create folders in the Project and Events libraries and put any projects you are not working on currently, in those folders. This will help a lot. There's a great application for this, called Event Manager X - for the tiny cost it's an invaluable application.
http://assistedediting.intelligentassistance.com/EventManagerX/
Unless you cannot edit and playback without it, turn off Background Rendering in Preferences (under Playback) - this will help general performance and you can always render when you need to by selecting the clip (or clips) and pressing Ctrl+R.
The biggest single improvement I saw in performance was when I upgraded the RAM from 8 GB to 16.
If none of this helps, you might have incompatible or corrupt media or project files. Move ALL your Events and Projects to temporary folders so that FCP X doesn't find them on launch. If it launches OK, re-introduce the Events and Projects one at a time, re-launching each time, so that you can track down the corrupt or incompatible files.
Andy

The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

opps. Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those. Checked for software update and installed suggested downloads. Problem still contintues. Any suggestions?

Folks,
even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
What else can be done to correct this problem?
Thanks and best regards.
Fred Kunz-Shirzad
Chemin Ronzeures 6A
1297 Founex VD
Switzerland
[email protected]

During CS5 master collection update, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

During CS5 master collection update on Windows 7, 64-bit laptop, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?

Since CS5 is from 4+ years before the Cloud, this is not the right forum... but I don't really know a correct forum for that very old product
Have you tried to manually update the individual programs?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

I cannot log on to my Comcast e-mail from my IMac anymore. This is a new issue, recently I had to delete cookies from my system in order so my email wasn't frozen, but over the past few days it has went from bad to worse. Any suggestions-I am not very c

I cannot log on to my Comcast e-mail from my IMac anymore. This is a new issue, recently I had to delete cookies from my system in order so my email wasn’t frozen, but over the past few days it has went from bad to worse. I am able to enter my login information, but it just goes right back to the home page. Any suggestions…maybe I deleted something else in the process.

OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
Also I am assuming you have checked Finder - Preferences - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

The original 5 meters distance router in WiFi signal is full, but the beginning of the past few days more than 3 meters on the search to the WiFi signal, my own iPhone 5, iPhone 4S received signal is full, only iPad2 searching for less than the signal.

The original 5 meters distance router in WiFi signal is full, but the beginning of the past few days more than 3 meters on the search to the WiFi signal, my own iPhone 5, iPhone 4S received signal is full, only iPad2 searching for less than the signal.

The original 5 meters distance router in WiFi signal is full, but the beginning of the past few days more than 3 meters on the search to the WiFi signal, my own iPhone 5, iPhone 4S received signal is full, only iPad2 searching for less than the signal.

Slow broadband over the past few days.

My broadband speed has gone slow pver the past few days, from a guaranteed 2mbps to 0.92kbps
http://www.speedtest.net/my-result/3615801582
I'm a BT Vision customer, so if I don't have the 2mbps guaranteed, my Bt Vision is pointless.
Any help would be greatly appreciated.

in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
there is no speed guaranteed - all packages are sold as up to speeds. no ISP guarantees any speed
Someone may then be able to offer help/assistance/suggestions to your problem
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoyi

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoying. What happened? Internet Explorer 8.0 did the same thing. This was one of the reasons why I started using Firefox to download all images. I went into Tools>Options and it only lets me set another folder. I dont want to set a specific folder I want it to always go to the last folder used. So what gives?
== This happened ==
Every time Firefox opened
== possibly when the most recent updates were installed, a few days ago

Thanks jscher 2000. I guess I didn't make it clear. "It restarts with all the addons activated, and resumes with the tabs that were open before closing it." IE, it's running fine now with all the extensions activated. Everything is OK now.
So something in the Firefox code was causing the bad behavior. It's not essential that I find out what the problem was - I'm just curious. And if anybody else has this same problem, it might be nice to have it corrected at the source.

Do you have fix for Photo Booth Audio and Video are not syncing properly, Do you have fix for Photo Booth Audio and Video are not syncing properly

My audio and video are not syncing properly. There is a lag from the audio to the video. Does anyone have a permanent fix for Photo Booth where the Audio and Video are not syncing properly?

If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads. You aren't the only one having this problem.
One person having a Photo Booth problem, although not the same one as you are having solved it by running Disk Utility/Repair Permissions.

TS1717 I can't open iTunes. I'd been experiencing frequent freezes when I was using the iTunes store the past few days. What can I do to open iTunes?

? I can't open iTunes at all. When I hit the icon, it lights up but doesn't engage to open the program. The past few days I'd been experiencing frequent freezes when using the iTunes Store. Any ideas for how to open iTunes?

I would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...

I have anew iMac, less than 3 months old - over the past few days i notice my wireless mouse keeps looksing contact with the mac. why is this? anything i can do ?

I have a new iMac, less than 3 months old - over the past few days i notice my wireless mouse keeps loosing contact with the mac. why is this? anything i can do ?

thanks. battery level is ok. have just reinstalled the mouse..... as to whether the problem continues, i'll have to see over next few days......thanks for your help

Four straight lines have appeared on my screen, top to bottom. Any idea where the came from, and can they be removed? These all come within the past few days.

Four straight lines have appeared on my screen, top to bottom. Any idea where the came from, and can they be removed? These all come within the past few days.

It's most likely the Display going out on a few lines, but can be Graphic card related, which model & display?

For the past few days videos are not playing properly. They appear to load but stop and start, even though the line of thumbnails shows up at the bottom. Clicking play does nothing.

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