For the second time in one week, my dowloaded film stopped and disappeared from Video. apple apologized and will refund me.have some,others the same problem?

My dowloaded films stopped after a while and disappeared from Video. How come can this happen?

I cant explain it but this bizarre "fix" works many times if your videos "disappear". I have passed this on to a number of people and it has worked for them. You can try it if you like.
Go to your home screen and swipe to the right to bring up the spotlight search feature. Type in the name of the movie that you were watching. If the movie appears in the search, tap on it to begin playing. If it plays, let it go for a few minutes and then hit the done button to stop it. Then go back to the Videos App and see if the movies and TV shows have reappeared.

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