For this morning I try to bring in my code of purchase but impossible he tells me that the service is unavailable to try later! It is normal?
it is him arrived at one of you today?
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
You might try using a different browser also.
Similar Messages
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When attempting to perform updates on my iphone, it asks for credit card information. I give them the information directly from the card but then it tells me that the security code is invalid. I have rechecked the information several times which also includes reentering the card info and still it says its wrong. What do I do?
Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
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My icloud account is registerd to an old e-mail adres which is not available anymore. But icloud still tells me that the account is not verified, and i have to check my e-mail, but i can't. How can i solve this?
It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
You should be able to change your ID at http://appleid.apple.com - click on 'Manage your Account', then in the first pane which opens you will see your Apple ID with an 'Edit' link to the right of it. Click that and you should be able to change the ID to your email address. Then you can sign in with it in System Preferences>iCloud to open an iCloud account and create a new @icloud.com address.
If you are not inextricably wedded to using your existing ID you can skip this step: just follow the method described by IMP68 here:
https://discussions.apple.com/message/22283348#22283348
this will enable you to create an ID which is also the @Icloud.com address which you choose. (You can still sign into iTunes with the old ID if you want to - there is no connection between the two.) -
I am attempting to set up a guest network on the Airport Extreme Base Station. The Base Station is connected to a DSL Modem. The network is also extended using an Airport Express. When I have attempted to set up the Base Station using DHCP NAT in the netword feature I get a message that because the service has a private IP address the only way that I can connect is in Off Bridge Mode. In this mode I do not seem to be able to connect to the internet using the guest network. Any suggestions would be helpful.
Ok, your Speedport is actually a combination DSL modem and wireless router. In this case you would typically configure a downstream router, like your AirPort Extreme in Bridge mode. Unfortunately, when in Bridge mode, the AirPort does NOT support providing a guest network.
The only possible option is to reconfigure the Speedport as a bridge and use the Extreme as your Internet router. You would still need the DSL modem provided by the Speedport for Internet connectivity. -
While trying to update my iPhone 4s I received this "iTunes could not backup the i Phone "Owner's iPhone" because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again. I have a PC and cannot find the backup in question to delete. Any ideas?
Here are location of your Backup folder(s):
Win7 - C:\Users\<username>\AppData\Roaming\Apple Computer\Mobile Sync\Backup
Vista - C:\Users\<username>\AppData\Roaming\Mobile Sync\Backup
Winxp- C:\Documents and Settings\<username>\Application Data\Apple Computer\Mobile Sync\Backup -
I inadvertently deleted my iPhone backup on my MacBook Pro. I restored iPhone to factory settings and then synced remotely with iCloud. However the error message repeatedly states:
iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again.
Any ideas as to how this can be resolved please. Thank you very much.My wife's iPhone 5 would not backup, after upgrading to iOS 8. The "genius" at the Apple store succeeded in DELETING, the only recent backup of her phone so
recovery became more critical.
I followed all the procedures for troubleshooting it, but still it would try to backup and then stop due to an error. We particularly wanted to preserve some game data/history/progress that she'd been working on for years. This game (Dream Fish) would no longer open after the iOS 8 upgrade ... and the phone would not successfully backup, and so we had no confidence that it would restore from an older backup either. I googled for solution and found Phoneview and iFunBox. These apps allow you to see & access data files in the iPhone. Phoneview was too fragile and crashed when copying a file any size.
I found "iFunBox". iFunBox was excellent. I used iFunBox to recover her game data. It allows you to make a copy of data files that reside on the iPhone... and store them as a manual backup on the Mac.
And in the process I found 2 games that caused iFunBox to crash. The 2 games in question were not important enough to try to keep, so I deleted them from the iPhone.
So then, I had a manual backup of the important iPhone data, and had eliminated two game files that apparently had a conflict with iOS 8.
My next Backup attempt was successful. The iPhone with iOS 8 would now backup to both the Mac and to the Cloud.
Next I deleted Dream Fish from the iPhone and downloaded a fresh version from the Cloud. The new Dream Fish with no history opened in iOS 8.
Then I used iFunBox to copy my wife's Dream Fish data history from the Mac back into the new game.
Once the transfer was complete, Dream Fish would now OPEN and all of her progress was there and working like normal.
Hope this helps. -
Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.
We had this problem after upgrading to iOS 8. The iPhone 5 would not backup either to the cloud or to the computer. Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
would crash iFunBox. They were not important games for us, so I didn't try to isolate the offending data files. And I deleted the two games from the iPhone.
Apparently these two games conflicted with iOS 8 just as they did with iFunBox. The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps. -
Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." However, when I follow these instructions, delete the backup and try again - I get the same message. Any ideas what is wrong?
Hi,
Try this thread. https://discussions.apple.com/message/12661408?messageID=12661408
Carolyn -
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
Iphone 3gs won't back up in itune on the computer, but it will sync. the message read on the computer is because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.
Launch iTunes. Then from the menu bar at the top of your screen click iTunes / Preferences then select the Devices tab.
Delete any iPhone backups.
Quit then relaunch iTunes. Connect the iPhone to your computer and try syncing.
More help here > iTunes: "Backup could not be saved on the computer" alert message -
Whenever I go to iTunes with my iPod 5th generation 32 gb iPod Touch, running iOS 8.0.2, It tells me that the "Other" category is using up 14.59 gb of data. I have no clue why it says this and I have searched the internet for fixes and none worked. I have tried on a windows and a mac and noticed no change. I have tried restoring to a backup but that didn't help. I haven't had time to do a full restore but I will try if the problem persists.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?
Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future. -
"apple tv can't connect to the server at this time. please try later."
anybody else getting this error on apple tv after upgrading? 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'
• I was happily watching all itunes media on my apple tv but then apple tv asked me to upgrade.
• I upgraded.
• Now it can't connect to any menus related to the itunes store.
• I verified I have the latest upgrade to itunes.
• Homesharing is turned on.
• I have restarted apple tv numerous times.
• I CAN'T watch or listen to itunes 'movies', 'tv shows', 'music', 'podcasts' via apple tv.
• I CAN watch netflix, youtube, movies on my mac, itunes radio.
• I CAN connect to the itunes store via my mac.
• I get this error on apple tv 'unable to sign in' 'apple tv can't connect to the server at this time. please try later.'Lets be frank: this is an internal server communication issue at Apple that they don't want to fix or acknowledge. This "unable to sign in" or unable to communicate issues are all about purchase validation ONLY. That is where it hangs up. For example, I can see favorites but it won't access my list of purchased items. And yet - the only advice they have is reboot?
The same issue happens when trying to watch Netflix on ATV. It can't connect to the Netflix server but gosh golly gee, I switch to my Roku box and no problem. Unfortunately for Apple, while I'm over there I'm starting to to buy movies and shows from Amazon
Apple doesn't make it's money from the $99 Apple TV sale - it's the iTunes purchases. If we want them to listen we need to interrupt that revenue stream. -
Hi,This morning I had software updated my iPhone 4s and then I couldn't open again.One the iphone screen,it appears me to ask plug in iTunes and which i did but can't restart my phone.Please help me
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers
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