For Thunderbird users who have to use Nuance Dragon – have they found version 13 of Dragon incompatible and unusable?

I wonder how many Thunderbird users with poor eyesight who are forced to use Nuance Dragon are finding that it is not compatible with the latest version 13 of Dragon (confirmed without offer of help by Nuance). Versions 12 & 12.5 worked perfectly for dictation and Thunderbird.

The only function of Dragon (but for me with AMD, a major one) which does not work for me in version 13 is that it will not print my dictation, or use any commands associated with dictation. In all other respects, it works normally with commands like "Click Send", "Click File, Click Exit", "Click Write", etc., but simply, no text appears when I dictate. So to use Thunderbird I have two always call up the Dictation Box, which is a nuisance.
Somebody in Nuance must have made a simple mistake when upgrading from version 12.5 to version 13, a mistake which only involves this tiny area in Thunderbird, so I just cannot understand why they cannot check it out and correct it. Previous versions of Dragon where superb with Thunderbird.
When I sent them a complaint, they simply replied saying they were sorry for the inconvenience, but that Dragon version 13 was simply incompatible with Thunderbird. End of story no offer to investigate or help – I just wish there was an alternative company with a similar product, and I would switch instantly!

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