For weeks we only get inbox, minutes ago all restored, now back,helpk

Inbox is the only folder that has been available for a number of weeks. Then, 30 minutes ago when I started the computer, there they were, all back: sent, drafts, my local folders, etc. Before we knew it, inbox became the only visual folder again. This has never happened to us before.

Hi
You should ask your relative to physically take the iPhone to the store rather than shipping it because as diesel vdub has said:
"No Apple store will accept an iPhone shipped to them"
All you have to do is safely pack and ship your iPhone from the Philppines to your California-based relative.
HTH?
Tony

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