For your info, you may be your own best tech support

I made two posts to this forum saying the identical thing, one thing I found is that the responders don't seem to read the entire post. 
My problem was my desktop would not load, I would get as far as the log in screen, enter my password, and the screen was blank, and remained blank.  I was able, by pressing escape, during the inital boot, to get to the diagnostic section and run some tests.  The results gave me a failure id code regarding a battery failure.
The responses were puzzling asking me to plug in a usb keyboard and what not, to attempt to type into a blank screen.   Obviously this is not possible, all that has to be done to realize this is to read what my problem was.
My battery pack, does not charge.  I need a new one.  But is that the reason why my desktop does not load??  If I remove the battery and run on AC power, the results are no different.  So my conclusion is these problems are unrelated.
So before I decided to take this computer in for repair, I did a system recovery, and I now have my desktop back.
Not once was this solution offered by anybody.
I know this sounds like I am unpleased with the help offered, but I am also offering this as a solution to anybody who might be having this problem.
I was able to remove the hard drive and connect it via usb to a different computer and salvage photos, music and other files, so all in all things are good, thanks in large part to my own thinking. 
I do appreciate this forum being here, but this was more frustrating and the responses really had me scratching my head. 
A note to the experts:  please read before responding

Hi @gdollarsign ,
Thank you for visiting the HP Support Forums and Welcome. Thank you very much for your feedback it helps.
Have a great week.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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