Force quitting a "Mac Help" Window

I was using Numbers on iWork 08 and I clicked the *"Mac Help"* on the main option bar. I typed a question and the Mac Help froze. I assumed that if I closed the Numbers application, that the Mac Help would then clear away. Apparently the problem was not within the Numbers Application, but simply just with Mac Help. I tried force quitting but when I open Force Quit to select Mac Help as one of the programs I quit, it isn't listed in the options. It still has the little Pinwheel showing the Mac Help is loading, and it's been that way for the past hour. It can manually move it around the screen, but it stays in front of whatever windows I have open. I cannot delete it, and the only way I can see it clearing from my screen would be to restart my computer. I do not want to do this, and I am just wondering if there is another way of *force quitting the Mac Help*.

Try this:
Open *Activity Monitor* in Applications>Utilities. Sort these by "Process Name." Find *Help Viewer*, then click the *Force Quit* button (looks like a stop sign). That should solve things!
~Lyssa

Similar Messages

  • PS elements 12 freezing when doing selective color and having to force quit on Mac.

    PS elements 12 freezing when doing selective color and having to force quit on Mac.  I've uninstalled and reinstalled several times and that did not work.  I've changed preferences and that did not work and i tried hitting shift+command and option at start up of program and that did not fix the problem either.

    Hi,
    We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
    We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
    In the meanwhile, you have two options to work around this problem:
    1. Option1: Use a mouse instead of the trackpad
    2. Option2: Install a plug-in which should workaround the problem
    Plug-in installation instructions:
    1. Close Photoshop Elements
    2. Download this zip file to a location you can easily find (e.g. your desktop)
    3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
    • For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
    • For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
    You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
    Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
    If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
    Hope this helps!
    Regards,
    vaishali

  • Mac Help windows always on top

    Is there a way to turn off the Mac Help windows from always appearing on top of all other windows opened?
    I thought there was an option to turn this off somewhere but I can't remember where. I checked all my settings in Cocktail and System Preferences but no such luck.
    -- Jeff

    Thank you very much Baltwo.
    -- Jeff

  • Must force quit Premiere Mac OS 10.9.4

    Must force quit Premiere Mac OS 10.9.4
    Mac Pro 3Ghz 8 core Xeon E5
    32 gig
    2-D700 graphics

    I did as you said, with a few more details from Larry Jordan. When I trashed my old projects did show up so I wondered if I really trashed. Premiere is working well after a few start-ups and I have imported a new video in one premiere shut down-restart. I had idea that my media cash database is directed to the Promise raid, to save space on the small solid state system drive, and that may be the problem but it is not an issue. Thanks all... Jim
    When an application starts acting weird, one of the best ways to reset it, before you call tech support, is to trash its preference files.
    With Final Cut in Lion, you need to find a hidden folder and trash two files. Recent versions of Premiere Pro make this much easier. Here’s the secret:
    When launching Premiere Pro from either a Mac or PC, hold down two keys while launching. This automatically throws away Premiere’s preferences.
    For the Mac, press Shift+Option
    For the PC, press Shift+Alt
    In both cases, continue holding the keys until the splash screen appears. You will know you successfully trashed preferences when the splash screen doesn’t have projects listed.

  • My "Mac Help" window is crashing....

    so every time i open the mac help window and type something in the search box and hit return the whole windows just closes. I'm not sure why this is happening. am i doing something wrong?

    Kappy wrote:
    Do you have any such folders on your computer? I do not find any in the Caches folder on mine. They disappeared after installing Leopard. I found that simply deleting the .plist files fixed the problem in Leopard.
    yes, I've got them along with the plist files. I have com.apple.helpdata and com.apple.helpui in ~/Library/Caches.

  • Firefox "Times Out" so I have to Force Quit & restart (Mac). "clear History etc" doesn't help

    Interrupted or reset connection
    The following error can occur if the website you're visiting is experiencing problems:
    * The connection was interrupted
    * The connection was reset
    * The connection has timed out
    If you can visit the website in other browsers but not in Firefox:
    Mac iBook. Recent Firefox upgrade. Now, after various, emphasise various, times (eg 5 min) Firefox jams. It says it's Timed Out. I have to Force Quit, switch off & restart.
    How can I make Firefox run continually?
    Thanx
    Malc9141
    This hasn't helped:
    3.5/3.6:
    1. At the top of the Firefox windowOn the menu bar, click Tools, then select Clear Recent History....
    2. In the Time Range to clear: drop-down, select Everything.
    3. Click the arrow next to Details to display the list of items that can be cleared.
    4. Select both Cookies and Cache.
    5. Click Clear Now.

    every time I try System Preferences just hangs frozen
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Programs freezing and Force Quit won't help.

    I guess my problems started with the time freezing in the menu bar. Though that doesn't seem to be a problem now, it could just be because I have to keep restarting my computer.
    Here's the current problem:
    Last Sunday programs would randomly freeze and the only way to get them going again would be to force power down the computer, which I have to do by shutting the power to the power strip that also powers my external HD. Why, you ask? Because if I do it just by holding the power button the external HD won't mount. Have to shut them both down.
    As of Sunday I had all software up to date, but after coming to the boards and seeing others having problems after the last updates I decided to go back to a previous version.
    After restoring from Time Machine to a date before the I updated to 10.5.2 I discovered my external drive had been corrupted.
    I then had to start over and restore from the very first back up made in Dec. That worked and I got my computer back BUT then had to save what I could from the Time Machine back ups between then and now then erase the drive.
    When I did I used the "zero out" option. Got that back up and running but I'm still having issues with not being abled to force quit and now think this week was a waste of time because the problem wasn't fixed with wiping both the internal and external HD's.
    Obviously, while I know Macs better than Windows machines I don't know all the technical stuff that needs to be done with them.
    So my current headache is that I'm trying to restore my iTunes library (should be noted I'm using an external HD to store everything due to the size of the library).
    If I don't get to it fast enough to put in the next back up disc, iTunes will freeze.
    If it freezes, I can try to force quit but all that does is close the window, not the program and gives me the option to report to Apple.
    I then have to shut down the computer using the power strip as previously stated.
    Once everything is back up, iTunes will sometimes freeze when I try to open it.
    I'm also having trouble with Safari freezing on me sometimes. I don't know about any other programs because right now I'm mostly just focused on iTunes.
    Does anyone have any idea what could be causing this, whether it's hard ware or software related? Any solutions I might try?

    Well this problem is also happening to me, and I'm using a Lacie Big Disk Extreme 500Gb, never had any problems before but after the update 10.5.2 problem reveals all the time. After disconnecting the disk the problem is solved, but this mustn't be normal.
    Seems to be a bug in 10.5.2 as I can't imagine that Lacie disks and Maxtor disks won't be recognized anymore...
    So to reply.. this case isn't solved yet..

  • OS10.7 mail keeps freezing -- force-quit doesn't help

    The Mail app on my OS10.7.5 keeps freezing, if that's the right word. The little circle-things next to each account continue to go round and round, but nothing is downloaded, download speed quickly drops to 0KB/sec., and I have to force quit.
    Cannot even click on anything -- including Preferences -- or I get a "no response" and…. have to force quit.
    Reinstalled the OS, and that didn't help.
    Each time I open it anew, it does, however, update what I think is the correct number of messages to be downloaded (currently at 216).
    Would greatly appreciate any advice!
    -Robert

    In case anyone's paying attention….
    I've since tried removing (placing onto the desktop) the com.apple.mail.plist and com.apple.mail.plist.lockfile files from the Library>Preferences folder, but to no avail. It does allow Mail to stay open longer, but no inbox or any other box appears at all anymore in the Mail window (which I assume is to be expected), and when I attempt to go into Preferences or anything else, Mails stops responding and  I need to force-quite.
    I'll keep searching around for information, but any help would be most appreciated...
    Thanks in advance.

  • Safari will lock up on my MacBook Pro. Force quit doesn't help. When I try to restart the computer, I get an error saying Safari cancelled the restart. I have to press the power button to shut down the computer.

    While I'm using safari,  it will freeze up. When I force quit safari and reopen it, I find that I'm back to where I was when I did the force quit and safari remains locked up. When I try to restart the computer, I get a pop up that says that safari cancelled my restart. I then press the power button to shut down the computer. When I reboot the computer and open safari, I see all the tabs and windows that were opened when this issue began, only this time safari isn't frozen. This problem started yesterday.
    Has anyone experienced the same problem? Is there a fix for this problem?

    Try Resetting Safari: Open Safari. Cick on the name Safari in the menu bar. In the drop down menu click Reset Safari.

  • Full screen playback on second monitor results in having to force quit Premier if a window opens on the second monitor.

    Run into this problem a few times now. If I have full screen playback going to my second monitor, and then I try to do something like link media and the link media window opens on that second monitor I can't figure out a way to get to it. I end up having to force quit. Because the link media window causes all other application buttons to disable while it is open I have not been able to find a solution other than force quitting, reopen and disable full screen playback, open link media window and move it to the other monitor and then again enable full screen playback.
    Has anyone run into this? Am I missing an easy solution?

    You need to set up your Graphics Card Application first eg A and B Monitors , side by side etc.
    In my case..a  NVidea Display Application does this from the Control Panel
    Then the second monitor will appear in display setting (Premiere).
    My second monitor is entirely dedicated to full screen playback display.

  • TS4006 The camera shutter will not open and the camera screen is black front and rear ipod 4, tried force quit and reset, help?

    The camera shutter will not open sometime and the camera screen is black. It seems to open as if were switching to the rear but that also appears black? i have force quit the app and hard/soft reset, help?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Mac Help window keeps crashing

    When I go to Mac Help from Help on the Finder toolbar, all that happens is a blank window pops up that says "Untitled" as the window title and then disappears/crashes. How do I fix this?
    The problem does not happen when I go to help for other applications such as Safari.
    Thank you

    Step 2. Create a new admin user account, log into it, and see if the problem persists. If not, your original account's hosed up; if so, it's system-wide. In the former case, report back and we'll pass along some steps to rectify (probably tomorrow, though); in the latter case, download and install the 10.5.6 COMBO update, repair permissions, and restart. That should do it. If not, consider doing an Archive & Install, saving user and network settings, installation—see http://support.apple.com/kb/HT1545 for details.

  • Apps lock-up, can't force quit...HELP!

    I just installed Camino, and now have it as my default browser. I quite like it, but I am having trouble getting it to quit, from the dock, or when it's open.
    When I try to shut down, I get error messages that state: Camino will not quit; force quit? or something, and when I choose the force quit option from this message, it still won't quit.
    I also get the error msg. 'Logout failed/timed-out/cannot quit MirrorAgent'.
    MirrorAgent???? Any suggestions would be most helpful; this board has been my best resource yet!

    When you installed Camino did you drag the application to your Applications folder, or do you still have the .dmg? If you have the .dmg you may be running it from there. To quit Camino open Utilities/Activity Monitor/MyProcesses, then choose Camino and "Quit Process" from the AM menu bar.
    -mj
    [email protected]

  • TS3276 How can I stop the "send"?  It is stuck.  Force quit doesn't help.

    How can I stop "sending" mail?  Force quit didn't work.

    No you cannot.  If the phone is in recovery mode, all data on it are lost.  However, I'm sure you've been making frequent backups as intended, so you should have minimal data loss.

  • Mac help window won't stay open

    When I open Mac help, it closes again after 2 or 3 seconds. Any idea why? I have an iBook G4 with OS 10.3

    If after trying the above, you could also get and try a free-running utility called OnyX,
    as there is a previous version available from Titanium Software's OnyX downloads
    page; and read through carefully on the options this utility offers. You may be able to
    reset the Apple Help Viewer so it has to rebuild itself on startup. There are other tools
    in this, which essentially is a user-interface over some deeper OS X system tools that
    are already on-board the computer. Some of the tricks are short-cutted so you can do
    them without going into the single-user mode or run the Mac in Console, etc.
    And if the system is acting fairly odd and these suggestions do not appear to help, see
    how much hard disk drive free-space is available on the computer's hard disk drive,
    then consider doing an "archive & install" and then update to 10.3.9 and give the new
    system the last and latest security updates, and latest java it can use, QuickTime, Safari,
    and other latest more secure browsers; and repair disk permissions between updates.
    By the time odd things start happening in Panther or Tiger, there could be something else
    needing attention in the system; so maintenance & preventative maintenance is suggested.
    Good luck & happy computing!

Maybe you are looking for