Force to Disk Mode didnt work. What now?

Tried multiple times to force to disc mode. Keep getting sad face/exclamaiton errror. What now? How much does it cost to have apple fix it at a shop?

Hello cnjmills,
It sounds like your iPod has the sad face with an exclamation point on it, and you cannot put it into Disk mode. The following article outlines what to do next:
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
Go to http://www.apple.com/retail/storelist/.
Choose an Apple Store location.
Click the Reserve link under Genius Bar.
Choose iPod.
Select your desired reservation date and time.
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

  • I bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook and i installed it sucessfully but now i want to install win 8(64 bit) and i did but unfortunatley that dvd of bootcamp didnt work what should i do hlp?

    i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook and i installed it sucessfully but now i want to install win 8(64 bit) and i did but unfortunatley that dvd of bootcamp didnt work what should i do to install my bootcamp and apple software in win 8
    thanks in advance,,,

    ahmad_uetlhr09 wrote:
    i bought my macbook pro 13" and i installed win(7 64bit) and the dvd of bootcamp came with my notebook
    Boot Camp does not come on DVD, what did you install.

  • HT1212 my ipod is disabled i tried what it said but it didnt work what do i do?

    my ipod is disabled i tried what it said but it didnt work what do i do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • TS1559 my iphone 4s version 7.0.4 wifi turned out grey. i restored my iphone also but didnt work, what shall i do???

    my iphone 4s version 7.0.4 wifi turned out grey. i restored my iphone also but didnt work, what shall i do???

    ChrisJ4203, thanks very much for your input.  I don't mean to turn this post into an endless debate, but frankly I am still having a hard time believing that the WiFi died as a result of a hardware failure.
    My logic might be flawed, but here it is:
    While the iPhone 4S got very hot when wirelessly downloading and installing iOS 7.0.4 over the WiFi network, the WiFi chip and antenna had to be functional to complete the wireless iOS update.  Apple was very clear that iOS 7.0.4 is too large to download and install via cellular service.  Accordingly it would appear that any hardware failure had to occur in the few minutes between the download/installation of iOS 7.0.4 and its first use.  That window of opportunity is incredibly small in an otherwise flawless hardware performance.  I am not a big believer in long shot coincidences, so a WiFi hardware malfunction seems highly improbable to me, but not impossible.  A firmware/iOS conflict still seems more plausible to me.
    I also don't read much into Apple's "out-of-warranty" replacement offer at $199.  AT&T tells me that anyone walking in off the street (with or without a hardware or iOS malfunction) would receive the same offer.
    I appreciate that some iPhone 4S users did not experience any WiFi issues when they updated to iOS 7.0.4, but such difference could easily be explained if Apple used more than one WiFi chip and/or firmware in the iPhone 4S series.  Such an explanation would also account for iOS 7.0.4 (and 7.0.6) not recognizing the WiFi chip after the iOS update.
    Still perplexed, but thanks again for your kind efforts to help.
    Wonder if I can limp along long enough to spend my money on an Apple iPhone 6 ... but then again I don't want to be anyone's beta-tester.
    I am tempted to switch to a Samsung Galaxy or some other smartphone as long as I will be buying new accessories, but frankly I don't want to waste my time learning a new OS or core apps.

  • Can't get Target Disk Mode to work with host computer

    Here's the problem. My Powerbook G4 went down a week ago (it's 7 years old) and I suspect the problem is either the hard drive or the portion of the logic board controlling the drive. I also have a Power Mac G4 400 that's running OS 10.4 Tiger. I've been trying to extract some files (that I failed to back up) from the Powerbook via Target Disk Mode using the older Power Mac as the host, however the target disk doesn't show up on the host screen. When I boot up the Powerbook holding the T key, it chimes and the FireWire symbol shows up like it's suppose to, but that's as far as goes. I plan on upgrading to a newer Mac, which would probably work better as a host, but money is a bit tight right now. Any suggestions would be appreciated.

    If the trouble with the Powerbook is either a failed hard drive or a failed hard drive controller, FireWire Target Disk Mode isn't likely to work with any host computer. What you may want to try is installing data recovery software on the desktop G4 and seeing whether it can see the Powerbook's drive (connected in FWTDM) even though it won't mount. Data recovery software is often able to salvage data from drives that won't mount normally; it may be able to do the same thing via FWTDM.
    These three DR utilities are all available in free downloadable demo versions that will show you what the full version would be able to recover before you have to pay for anything:
    Data Rescue
    FileSalvage
    VirtualLab
    Good luck.

  • In the midst of forcing into disk mode...

    just a quick question. my mini died recently--i would get the sad ipod and "apple.com/support/ipod" whenever i tried to turn it on. after some reading on the site i tried to force it into disk mode. this went pretty successfully. now my mini is sitting here with the check mark and "OK to disconnect" on the screen.
    however (here's the question) my laptop is currently dead, too. (yes, it's been an awful week!) so i can't plug the ipod into it, as the directions indicate. is there anything i can do now, or am i just stuck until my laptop gets fixed, first?
    thanks!
    joy

    sorry, but i think u need to fix ur laptop first
    u can try plugging ur ipod into another computer(dont know if that will help)

  • Ipod doesnt work, restoring it didnt work, what do I do?

    Ipod mini doesn't work, restoring it didn't work, what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My keyboard has stopped working -what now?

    my keyboard has stopped working - i have rebooted but no joy -
    what now?

    pamphellion,
    if you plug in a USB keyboard, does it accept input that way?

  • HT1414 my ipad shut off while using my battery is charged and i did itunes restore did not work what now

    itunes restore did not work what do i do now

    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    The copy above was copied from this website.
    http://support.apple.com/kb/TS3694#error14

  • I can not get like music players to work on my computer it says that i need windows media player plugin and well i got it didnt work what else can i do!

    i have gotten the plugin that my computer says i need and when i do it still dont work what do i do its says i need windows media player plugin and i try over and over to get it!
    == This happened ==
    Every time Firefox opened

    Hi Lindsay.
    The [http://kb.mozillazine.org/Windows_Media_Player MozillaZine "Windows Media Player" KB doc] explains installation and troubleshooting in-depth including a link to test the plugin, which should help you solve this problem.
    Do note - if your Windows 7 OS is a 64-bit version, make sure that the plugin actually ends up in the Mozilla Firefox plugin folder (default '''C:\Program Files (x86)\Mozilla Firefox\plugins\'''). There are reports of the plugin (or actually Firefox) ending up in the wrong folder. 64-bit Windows systems has 2 Program Folder locations - "Program Files" for 64-bit applications, and "Program Files (x86)" for 32-bit applications.
    Also note that the Windows Media Player is required to use the plugin - if WMP has been uninstalled from the Windows Control Panel, the plugin will not work.
    Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help more users with similar problems.

  • HT4623 i updated my phone to ios7. now i cant download new apps and slacker radio isnt working. i have gone to an apple store and did a reset. still didnt work. what should i do?

    i updated to ios7 now i cant download new apps. what should i do?

    Try a restore via iTunes. You need to put your device in dfu mode to let iTunes restore. If you don't know to put it in dfu mode, google it.

  • Will not boot normally, but will boot into Safe Mode... what now?

    Hey y'all, I've got an iBook G4—purchased in 2003—that's had its hard drive replaced (due to the OE one failing) and that's on its second battery (which will need replacing soon unless I can't get this resolved, then it's new computer time... ugh).
    Last night I left it open and on and probably had a couple of sites open in tabs in Safari, as well as Mail and iChat open (Preview might've been open, too).
    When I went back to it this morning it wouldn't come off the black screen (I don't have it set to sleep), and I thought it was because it's dry here and I must've discharged into it through the trackpad (though I've always felt it before), which freezes it, a problem that's happened before and that's normally resolved with a restart. Confirmed it was, indeed, frozen by turning the number lock on and off (which turns the light for it at the top of the keyboard on and off).
    Powered it down by holding the power button. On restart it wouldn't go beyond the black screen. Tried it a couple of times, same problem. Things were pretty warm, so I let it sit for a while. Went back to it and it would freeze on the gray apple screen with the progress "gear" freezing after a few seconds of whirling about. Managed to get to the UN/PW screen once, but it froze after entering my UN and PW. Now it freezes on the apple/gear screen every time.
    I used the Hardware Test CD to check things and all the hardware tests showed up fine. Booted it into Safe Mode and ran Cocktail. Rebooted, no joy.
    Booted again into Safe Mode and backed it up onto an external HDD using CCC. I had done a clone a few weeks ago, but I wanted my most recent emails, etc.
    Used Disk Utility to repair permissions. No change. Attempted to boot from my cloned disk image. No go. Repaired some permissions on that drive and tried again. No joy.
    The thing "works" in Safe Mode, but I cannot get it to boot into things normally.
    Seeing as it was online, is it possible that I picked up some corrupted font that's causing these problems? Got that idea from other stuff I've read online regarding iBook G4 start-up issues and this: http://support.apple.com/kb/HT1564?viewlocale=en_US
    Any other ideas?

    Gents, truly, thank you.
    In safe mode I couldn't disable the Airport card as it was already off and the hardware was "not found". No biggy. I simply pulled it. Booted up normally without a problem several times.
    I swapped in a known-good Airport card from another iBook G4 and put this one's in that iBook. That computer wouldn't start and this one started up no problem (and I'm posting from it).
    Weird that it would go bad like that, but it did. It's nice to know what the problem is and that the fix is easy. I'm glad I didn't go through any restore or wipe and install procedures.
    So, again... THANK YOU!

  • I tried installing windows using bootcamp and it didnt work properly, now neither is load.

    So i tried installing windows, it got to the point where you are on the windows setup after a reboot. I didnt have enough space on my mac so i pressed cancel and it shut down my mac. Now when i start it up it says "No bootable device -- insert boot disk and press any key" so i put in the memory stick i used and press all the keys and nothing happens, i even try restarting it with it in and taking it out and restarting it but the same message keeps coming up. I have no idea what to do, any advice?

    Two possibilities: As CellerDweller suggests, your computer is still set to boot from the Windows partition which it cannot. restart holding Option (also labeled Alt). The second is that you erased the Mac partition. If attempting to reboot with the Option key and selecting the Mac drive fails, restart holding Command R to enter Recovery mode. You can then run Disk Utilities to repartition the Mac the the GUID partition scheme and then format the drive as MacOS Extended (journaled). If you have a backup you can then restore using the backup drive. If not you can redownload the Mac OS.

  • Reset/restore/reformat doesnt work, what now?

    So I bought a 20gig non color ipod december '04 (out of warranty now). Yesterday the ipod froze up in the middle of a song then went blank.... I now get the folder with the question mark.
    When I plug it in, the computer (Mac G5) doesnt recognize it, neither does itunes. I ran the updater. Still doesnt work. I tried to restore/reformat it several times with different versions even of the updater and it always says "An Error has Occured." right before it finishes...
    Anyone provide some help please?
    Thanks...

    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    The copy above was copied from this website.
    http://support.apple.com/kb/TS3694#error14

  • My disk drive doesnt work, what can i do?

    It wont read cd's or dvd's, is there anything i can do to fix it? or will i have to take it to apple and get them to repair it?

    Hi Anna,
    CD/DVDDrive Cleaning
    You could purchase a CD/DVD drive cleaning kit, or you can try with materials you may already have on hand. Use a credit card, or something similar, and wrap it with an LCD cleaning cloth type product (basically a thin micro-fiber type cloth). Gently slide the "cleaner" in and out a few times in the left side of the optical drive opening. Make sure you can hold onto the cloth so it doesn't get stuck inside the drive. This cleans the lens, which may be all you need.
    For temporary use, try holding the MBPupside down. If there's a gap between the disc and the lens even a tiny bit larger than it should be, holding everything upside down may bring the disc close enough for the lens to read it.
    https://discussions.apple.com/message/15364924#15364924

Maybe you are looking for

  • I am getting error 1001 on my ipad 2 while upgrading updates

    When click to upgrade updates on my ipad 2 i get error 1001 and says please try again later.

  • Upload Originals using "BAPI_DOCUMENT_CHECKIN2"

    Hi Friends Here is scenario. This DIR is created for the reports that are created in SAP EHS which uses SAP DMS framework to store the reports for Specifications in SAP DMS The Document Type is "SBR" and originals are stored in SAP_SYSTEM" as shown b

  • Uploading CDs is taking way too long please help

    I AM ELDERLY BUT LOVE MUSIC, I AM HAVING A HECK OF A TIME WITH MY CDS  UPLOADING INTO ITUNES.  IT TAKES ABOUT 2 HOURS FOR ONE CD TO UPLOAD, PLEASE HELP......LAYMANS TERMS ARE VERY NICE TOO  

  • Idoc with Status 56

    Hi Friends, I am processing an inbound idoc file using MBGMCR. It is creating an idoc in status 56. I am not able to figure what is wrong. Please suggest. Here is the error. EDI: Receiver port in control record is invalid Message no. EA602 Diagnosis

  • "Hardware Cannot Render"  Message!!  ProRes footage.

    Hi all, I have a brand new G5 2 x 2.26 Quad; 12Gb Ram, and 2 graphics cards (ATI Radeo HD 4870 & NVIDIA GeForce GT120) And have just recently changed from capturing/editing HDV, to ProRes. When editing HDV I was able to process some effects no proble