Forefront Protection 2010 for Exchange and CorruptedCompressedFile issue

Hi
I have an issue where a third-party vendor is using Cisco Prime management software to email zipped reports to various recipients on our system. However, when it hits our system, Forefront is tagging this as a "CorruptedCompressedFile"
and stripping it from the emails.
I've had the email sent to a personal email account and the attachment looks ok - it opens normally and there is no password. If I use Windows 7 to extract the single file and then create a new zip file, this new zip file is delivered fine to users in our
system.
We are running Exchange 2010 (14.03.0174.001) and Forefront Protection for Exchange (11.0.727.0).
The file is a csv, and one example is only 2.5MB compressed, and 15MB uncompressed.
Does anyone know what could be causing the issue here?
Thanks
Paul

HI,
In general, the files that FPE is unable to parse will be scanned as a corrupted compressed file and it can be due to multiple reasons.
Please check the FSEAgentLog under %Program Files (x86)%\Microsoft Forefront Protection for Exchange Server\Data
to see if any detailed information exists.
Firstly, I recommend you to check the maximum compressed file size to make sure that it is larger than that file. You can clickPolicy
Management in the FPE Administrator Console, and under
Global Settings, click Advanced Options, then in the
Global Settings - Advanced Options pane, under the Threshold Levels section.
In addition,
files identified as corrupted are quarantined by default. You can override quarantining for these file types by clearing the
Quarantine corrupted compressed files
check box under the
Deletion Criteria
section in the Global Settings - Advanced Options pane,,
and then clicking
Save. However, it is not recommended to do this as it may cause all the files identified as corrupted are not quarantined.
Best regards,
Susie

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