Forget passcode and phone lock

forget passcode and phone is lock. how to back up all my info, and format my phone and restore back all my info? (contacts, apps, document, info inside apps, calender....)

Then you'll have to force the phone/touch into recovery mode & restore it:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
If you can't remember the passcode, there is no way to extract any data from your phone.

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  • Track pad freezes and phone locks up

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  • Ipad frozen in voiceover mode. will not accept my passcode and has locked me out for one hour. help?

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  • HT201363 I forget my I phone lock code

    I forget my lock code

    Hi Mhlqwa,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful if you're not able to enter your iPhone passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
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  • OS updated and phones locks up

    Please can someone assist me.
    Since updating the IS a couple of weeks ago the phone keeps locking up.  Sometimes this happen three or four times a day.
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    I had to do it three times in an hour this morning.
    This never happened with previous version of the IS

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    To reset your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry.
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    http://us.blackberry.com/software/desktop/blackberry-link.html
    http://ca.blackberry.com/software/desktop/blackberry-link.html

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