Forgetting secret answer in apple id

hello guys i want to ask something about apple id? my mom iphone 4s  been restore and now it asking for activiation , the problem is she dont remember the passowd even secret answer to her secret question, i tried to reset it useing email verification, but even her email address dont remeber password and even her secret answer didnt remember? im trying to say that is there any way to transfer the apple id to defferent email address so i can re activate her iphone? thanks

If you can't reset the password for that email address, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91176)

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