Forgetting secret answer in apple id
hello guys i want to ask something about apple id? my mom iphone 4s been restore and now it asking for activiation , the problem is she dont remember the passowd even secret answer to her secret question, i tried to reset it useing email verification, but even her email address dont remeber password and even her secret answer didnt remember? im trying to say that is there any way to transfer the apple id to defferent email address so i can re activate her iphone? thanks
If you can't reset the password for that email address, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91176)
Similar Messages
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I forget secret answer i want to reset
i forget secret answer i want to reset but the reset email not correct i want to send it to my main email please
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forget secret answer quastion in app store
I forget secret answer quastion in app store
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Forget security answer for apple id
Forget security answer for apple id
If you have problems with your Apple ID, you have to contact Apple.
By mail...:
http://support.apple.com/kb/HT5312
...or by phone:
http://support.apple.com/kb/HT5699
For feedback to Apple use this procedure:
http://www.apple.com/feedback/ipad.html -
I need secret answer to your account
I need secret answer to your account just because of forgetting secret answer and please help me to send secret answer or link re-appoint the secret question
Thank youIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset (we are fellow users here on these forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How can i get my secret answer to my yahoo email address?
anyone one can help and suggest?
Ask yahoo support for help. If you don't forget your password, I think forgetting secret answer is just all right.
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I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Apple ID not updated in "Secret answers recovery" address
Hi all,
I have recently changed my ID Apple since I do not use the old password any longer.
However, although I have changed it, in the section to Password and Security, there is a link thay says "Forget you secret answers? Send email to [email protected]" which is my OLD email address (not corresponding any longer to the Apple ID). WTH?!?!?!? How can I change that? Furthermore, how to change the default address for shipping?
Thanks!
/UbaldoApple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I forget the answers of my secret question
I Forget my answers for my secret question and the link for reset the questions didn't appear i hope to send the link to my email until i can reset my answers to
i hope to fix this problem for me
<Email Edited by Host>If you can't reset then you need to contact Apple Support as stated in If you forgot the answers to your Apple ID security questions
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How can i change my secret question if i forget the answers
Dear Apple community,
Please help
how can i change my secret question or more clearly if i forget the answers to my secret question some how? What is the procedure to get it changed.
ThanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109738) -
I forget the answer for my secret quastion haw i reset
the secret answer in my account for applestore quastion because i want to update my app after it say but scurty code i but the scurty code after say again my credit card is declined whyyyyyyyyy am try to change this credit card it say again but the answer for secrit qustion and i forgeted what i do please email me
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103643) -
I forget the answers for the secret questions,, i need to reset them,,any help please
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97479) -
I forget the answer of secret question
i forget the answer of secret question
Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email. -
I forget the answer of secret qustion ?
I forget the Answer of the two secret questions . How can i resolved this
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers. -
HT1937 i forget the secret answers questions
i forget the secret answers questions
Call your country number from http://support.apple.com/kb/HE57 and ask to speak with Accounr Security
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