Forgot Answers to Apple ID Security Questions
Hi there,
I did a search through this site and none of the links to the answers worked. How do I go about resetting the questions to my Apple ID? I forgot one of the answers and I can't figure out where to go to reset the questions.
Thank you,
clt
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116361)
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Forgot answers to apple store security questions?
Need help how to find way to my answers to apple store security questions?
Ask the person who answered them for that account,
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HT201363 Forgot answers to Apple ID security questions what to do?
Don't remember answers. What are my options to reset or get answers
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Forgotten answers to apple ID security question, how do I reset it for new question?
HOw do I recover a forgotten answer for Apple ID security question?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I can't restore my answers of Apple ID security questions.
Dears,
I can't remember my answers of Apple ID security questions. So I sent a request to restore the answers and they said it will come to your e-mail but still now I can't get any message to restore my answers. And I have tried so many times but nothing.
Please try to fix this problem ASAP.
Best Regards,
Azzo KnnoYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96569) -
What if i can't remember answers to apple id security questions?
what if i can't remember answers to apple id security questions? I cannot purchase some things in itunes store without these answers.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much
Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario -
how do i reset my apple security questions without calling someone at apple?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?
Everyone here is just a fellow user, so no one here recover or reset your questions. See the information below.
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards. -
HT5312 I forgot my apple itunes security question answers
I forgot my security question answers
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot the answer of my Apple ID security question
Hello. I forgot the answer of my Apple IDs security question. But I can't recover it because I don't have the place to "click" to send an email.....
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98414) -
I forgot the answer of my apple IDS security question
hello. I forgot the answer of my apple IDS security question . could you recover it for me? when I click the button it sends forgot to my account and I have this email and can not see the message
<Email Edited By Host>That is not your address, look again. @apple.com is not a public email system.
If you use Apple email then your address will end with @mac.com, @me.com or @icloud.com -
Forgot apple id security question answers - reset email is not being sent to email addresses
forgot apple id security question answers - reset email is not being sent to email addresses
Hi there,
Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
To create a new Apple ID, follow the easy steps below:
Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID" -
i forgot my apple id security questions/answers, i don't have a rescue email, and apple id support can't help because i don't know my security answers
You've contacted Support in your country, and how did you contact them ? You should be able to get the questions reset by contacting Support via this page : http://support.apple.com/kb/HT5699 - they should be able to reset them, as long as you can prove your id and that it's your account
-
Forgot the answers to the Apple ID security questions. How do I reteive or change them? Yes, I tried the FAQ and everything on the web, doesn't help because I don't seem to have a recovery email address either.
HELP! I just added 30 CHF from an iTunes card to my Apple ID, but without the swcurity questions I cannot make purchases :-(Welcome to the Apple Community Els-deL
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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