Forgot Apple ID password, forgot answers to questions, and may have wrong rescue mail address,

Running OS X Yosemite 10.10.1 on an iMac 24 inches early 2008 with 2.8 GHz Intel Core 2 Duo with 4 GB  and 500 GB SATA disk.  Forgot password and answers to rescue questions.  Do not find recuse email after doing all the manage steps Apple instructions say to do. May have an error in the rescue address that causes me not to find it.  What are the options now to get back into the Apple account?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117251)

Similar Messages

  • TS2446 I forgot my security questions and I have no rescue email address ?

    What do I do?

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
    When they've been reset you can then add a rescue email address for potential future use.

  • I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security questions and dont have a rescue email what should i do?

    i really do need help with this please

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT201363 Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

    Hi dear sir/Madam  i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105243)

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • I dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do

    i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????

    Click here, phone Apple, and ask for the Account Security team.
    (81330)

  • Why can't I send a code to reset my security questions but I have a rescue email address?

    Why can't I send a code to reset my security questions but I have a rescue email address?

    If you have a rescue email address on your account then you will see a reset link on your account : http://support.apple.com/kb/HT6170
    If you only have alternate/secondary email addresses on your account then you won't get the reset link, an you won't be able to add a rescue email address until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add one for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 i forgot the security questions and i have no idea how to reset them

    hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do I change my security questions I forgot them and I have a rescue email address but it doesn't show the option to send me an email

    I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How can I reset my apple ID password if I changed email and birthday is wrong?

    I changed my email address and forgot to updated my Apple ID user. The email account doesn't exist anymore, so I cannot reset the password using the email option. I also can't remember my password...
    When trying to aceess the security questions (which I do remmember), the birthday date I enter gets the following allert: "The authentication information provided does not match our records. Please verify your personal information and try again."
    My iPhone keeps asking for the password.  Please help
    Thanks

    Try contacting Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

  • HT5312 I have forgotten my security question and I have no rescue email

    I need help with security question reset

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I recently changed wireless providers and now have new e-mail address.  changed profiles everywhere including Apple ID.  On my iphone, old email address still appears when I try to access itunes or update apps. How do I get new apple id to sync with phone

    I updated profiles everywhere including Apple ID.  However on my iphone,. when I need to update apps or do antyhing through itunes store, my old email address appears.

    follow directions given in the link to change your Apple ID to the new email address.
    Change your Apple ID - Apple Support
    sign out of your Apple ID on the phone, then sign in with the new Apple ID and password.

  • HT1711 i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

    i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

    If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I forgot my security answers and I have no rescue email, What is the solution?

    I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.

    Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions.  After the advisor verifies your identity, they can reset your security questions.
    Have a great day.

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