Forgot Blackberry Email settings Username and PW

When I try to change my email settings on my BB 8530, I am prompted to a BB Internet Service screen requesting a username and PW.  I don't remember setting up a username and there is not a link provided if your forgot your username, only your PW - Nor is there a link to setup a new UN or PW.
How can I reset this?
Thank you.

Hello,
You should probably contact your carrier...they can reset it for you. You can also try their BIS site from a PC browser...they are all listed here:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Perhaps there is something there to help. Otherwise, your carrier can resolve it.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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