Forgot login password on late '11 MacBook pro

Computer did not come with install disk any other way to retrieve or reset admin password?

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  • Can't login to facetime on my MacBook Pro - "The server encountered an error processing registration. Please try again later." Mac OS X 10.6.8

    Hi,
    I can't login to facetime on my MacBook Pro.
    When I try to login it says "The server encountered an error processing registration. Please try again later."
    My Apple ID is correct.
    Mac OS 10.6.8
    Any help would be appreciated.
    Thanks,
    Michelle

    I'm connected to wifi.
    And I have no firewall.

  • TS4268 Can't login to facetime on my MacBook Pro - "The server encountered an error processing registration. Please try again later."

    Hi,
    I can't login to facetime on my MacBook Pro.
    When I try to login it says "The server encountered an error processing registration. Please try again later."
    My Apple ID is correct.
    Any help would be appreciated.
    Thanks,
    Michelle

    you'd likely get more responses in the macbook pro forum then in the iphone forum
    https://discussions.apple.com/community/notebooks/macbook_pro

  • Why my safari browser is not opening pdf files?I'm currently using the lat 2013 macbook pro with os mavericks and all my software is uptodate?

    Why my safari browser is not opening pdf files?I'm currently using the lat 2013 macbook pro with os mavericks and all my software is uptodate? 

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    You really have to mess with the resoluton, espescially the refresh rate, as it varies from projector to projector, monitor to monitor. Even within the same brand! Because so many manufacturers are trying so many different things to become the next cool kid on the block, and the way the formats are being configured that's now part of the game.
    That's why so many professionally produced corporate shows hire a dedicated projectionist for the video presentations. Too many bugs in the honey.
    Refresh & sesolution are the first things to look at.
    Just so you know that colors in PowerPoint PC, and PowerPoint Mac, don't exactly match... go figure.
    I forgot to mention another thing, sometimes it's the projector that needs to be tweaked.

  • Late 2007 MacBook Pro S-Video adapter no output.

    I've troubleshooted everything I can, so hopefully one of you can help me!
    My Fiancé's mom has a late 2007 MacBook Pro running Mountain Lion. She has an older tv, so I was wanting to mirror the display so she can watch Netflix on her TV.
    After digging around on the Internet, other users said the APPLE M9267G/A adapter solved this problem without the need for a converter box, or upscaler. Needless to say, it doesn't work..
    I've tested the cable, port on the computer, and they both work. I've tried running just the yellow Composite video out instead of the S video through the video in on the TV, and a VCR... Nothing.
    I used my old Powerbook 1.67, which has an S Video out to the TV, and it works perfect. When I plug the adapter into the Powerbook's Dual Link DVI port, same port as the MacBook Pro, it doesn't work..
    I chose S-Video, even though the TV has Component inputs, because other forums said it wouldn't work without an expensive converter box.
    They said this would be the solution.
    Does anyone have any suggestions?
    Thanks!

    Same problem, though with an early-2008 MBP. Things worked fine with 10.6.x and as soon as I went to 10.9 the external display stopped working.
    The first time I plug in the adaptor (whether or not there is a video cable attached) the screen goes black and nothing shows up on the external screen. When I unplug the adaptor, I get the display back on the MBP but it's at low resolution and it has put me at the general login screen. When I put the adaptor back in the second time, it essentially locks up the display to where it is black and no key presses or adaptor removals brings the display back. I have to reset the MBP by holding down the power button. I submitted a bug report too, but have no faith Apple will do anything. Big fail, Apple.

  • Late 2011 MacBook Pro stuck at spinning wheel of death after a Thunderbolt issue, HD erasing and fresh Lion install from Recovery HD. Please help me!!!

    So, I think the title says it all, but to give you a little more info:
    I connected my late 2011 MacBook Pro to my TV using a Thunderbolt HDMI adapter, and closed the lid. When I opened it, it wouldn't show the login screen, so I restarted using power button. Got stuck at the Apple logo with the spinning wheel. So I booted the Recovery HD and found out it was a HD problem, so I (reluctantly) erased the HD and installed Lion from scratch. When it rebooted (after DOWNLOADING the Lion components) I got some terminal commands (sorry for not being more specific, still a noob when it comes to Mac) and then the screen faded and a message appeared saying I needed to reboot the computer. So I did. 3 effing times. Then I got stuck AGAIN at the spinning wheel, and I'm currently with that on my screen. I'm trying the forums before calling Apple (my computer's still within the 90 days of warranty) because it's not yet 9 A.M. where I live

    can you go back to recovery mode then open disk utility.
    in disk utility, higlight the disk, the one saying the brand and size then click on repair disk under first aid tab
    if it repairs fine, that's okay
    if repair was not successful, go to partition and change current to 1 partition then apply
    install lion again
    hope this helps

  • Late 2011 MacBook Pro can't boot after Yosemite install

    After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Late 2011 Macbook Pro suffers from screen corruption on wake up

    My late 2011 Macbook Pro suffers from screen corruption on wake up - once password is entered the screen refreshes and performs OK. As hardware must be OK is there a driver or software fix?
    My late 2011 Macbook Pro (running Lion) suffers from screen corruption on wake up - once password is entered the screen refreshes and performs OK.
    Do othres sufffer from this? and as hardware must be OK is there a driver or software fix?
    Thanks.

    Hi I wanted to let you know that the hard drive is bad I am meeting with the apple manager tomorrow since my laptop is no longer under warranty but I had previously brought the laptop in for the same black screen when the warranty was good.. Have any pointers on how to approach them ?  I'm seriously disheartened by this especially since my 2006 white MacBook is running like a champ with no problems ever which is why I decided to buy another MacBook but one that was capable of running Lion

  • Unlucky recepient of the Troj/JSDldr-V "iTunes" trojan (turns itunes German, for starters). I have perused forums for how to remove the trojan nd cannot find anything for Mac (Sophos found, can't remove). Running a 2011 late model Macbook Pro 10.9.5

    Hi! I was the unlucky recipient of the Troj/JSDldr-V "iTunes" trojan (turns itunes German, for starters). It arrived via a FedEx email that was in my Spam folder and somehow unleashed when I moved Spam to trash. (I saw a fake itunes update, clicked the red circle to close which might have been the trigger). Anyhoo, I am perplexed as to how to remove. My Sophos found it and isolated it afterwards, but has been unable to remove it as iTunes is already compromised - and everything being in German or faux German, I'm not about to enter any info as it cleverly prompts for admin user name and password. Sneaky buggers! I have perused forums and found it is likely spyware, but have been unsuccessful at finding how to remove for Mac (Sophos found threat, can't remove it). Running a 2011 late model Macbook Pro, 10.9.5. Any support would be GREATLY appreciated. I'm broke (as in homeless broke) and even if I had money, the nearest Apple store is a five hour drive away - a tad inconvenient and inaccessible. :-(  Karma points for helping, though! And I always pay it forward!

    Read these:
    Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
    http://www.adwaremedic.com/index.php
    http://www.thesafemac.com/mmg/

  • Hi i cannot change the brightness on my late 2011 macbook pro.

    Hi i cannot change the brightness on my late 2011 macbook pro. It is stuck on the lowest level in which i can't view the screen without a flash light. Please i need help how to solve this. I was on my computer when i checked the back which it was really dusty, i tried unscrewing the bottom however some screws were too tight so i took it upon myself and got a rod and startedremoving the dust off the vents and i may have clicked something as i closed the lid on the macbook i could hear the sounds still from the film but the lid was closed as i opened it back up the brightness was on low but sounds were still playing. All the buttons work , all of the F keys, apart from the brightnes keys. I can shine a tourch on the screen and see the display but the brightness will not change but i can see when i click the brightness it says it changes. I have connected it to a spare tv i have via hdmi and i really need help as this is my primary computer and i need it for work when going away. Thank you

    Try SMC and PRAM resets:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • Late 2010 MacBook Pro 15", upgraded to Lion on Sat 23rd no external display does not work

    Hi all,
    Wanted to ask this question here see if anyone might have a solution to my problem.  I have a Late 2010 Macbook Pro 15" which I upgraded to Lion yesteray.  Ever since that upgrade when I try to connect to my TV to watch a video no joy the image looks like the colours are out.
    I have tried it on different resolutions and always the same.  Then for some reason the MacBook Pro split the screen in two.  So now I see the right of the screen on the left of the TV and the left on the righ with a big black line done the middle.
    Priror to the Lion upgrade everything was fine.  Only since Lion has this been a problem.
    I am using a Minidisply to HDMI cable to go direct into my Phillips 42" Plasma, and I have not got a clue why this is doing this.  The strange thing is it works ok on my Samsung BX2450 down the same cable no problems at all just the TV that has issues.
    Any suggestions?
    Cheers
    ZeroG

    Hi Cyberviper42,
    I understand that you are seeing some issues with your connection to the internet on your computer. I have an article for you that will help you troubleshoot this issue:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
    https://support.apple.com/en-us/HT202222
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Late 2010 MacBook Pro Cannot Connect to Internet

    Hello, First time posting a question here.
    I have a late 2010 Macbook Pro 15" i5, 2.4Ghz, currently running 10.6.8. At my apartment the provided wifi has been spotty for several months. In the past I have been able to turn off my airport using the dock at the top of my screen, wait a little while (30 seconds or so) and turn it back on. I would get wifi back and then be able to resume to use the Internet.
    Recently, however, I have been having extreme issues with connectivity. I will see full bars on the airport display but my dropbox icon (what I use to test connectivity real quick) will keep indicating that I am not connected to the internet. For the past week I was able to get internet with an ethernet cable plugged into the router, ONLY if my airport was turned off.
    Now I cannot even get internet through the ethernet cable.
    Here are some things I have been able to eliminate.
    Bad computer hardware - My computer instantly connects to the wifi at my family home, on campus and where ever I have ever been. I get reliable, un-interupted internet connectivity.
    Bad Wifi signal - All other devices (including the ipad I am writing this on) connect immediately to the wifi with no problems with connectivity.
    About my computer:
    OS: 10.6.8
    CPU: intel i5 2.4 GHz
    Memory: 4Gb 1067 MHz DDR3
    About my Router:
    Ubee DWW365 Wireless Cable Modem
    ISP: Charter
    I have indeed rebooted my router, but not luck yet.

    Hi Cyberviper42,
    I understand that you are seeing some issues with your connection to the internet on your computer. I have an article for you that will help you troubleshoot this issue:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
    https://support.apple.com/en-us/HT202222
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • New macbook pro battery for late 2008 macbook pro dies fast.

    I have a late 2008 macbook pro 2.4 HGz Intet Core 2 Duo with 2 GB of ram. I've had it since 2009 and just got a new battery, as the old one finally gave up. That being said, the new battery dies quite fast and I'm not sure why. Any suggestions would be greatly appreciated! thank you

    Only problem is that maybe the battery you were sold was manufactured around the same time as the Mac. And LiPo batteries die because of old age as well as use. Take it out and carefully examine all markings, especially anything that can date when it was made, like copyrights or such.
    With that evidence you can go back and demand a refund.

  • How to connect a late 2008 macbook pro to hd tv

    I have a late 2008 Macbook Pro and want to connect it to my HD TV what cables do I need ?

    looks like if you'll use exactly this adapter you'll get audio over HDMI

Maybe you are looking for

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