Forgot my password,email has been recently deactivated because it was hacked and used for spam
Hi,
I recently had my email shut down because i was a victim of spam hacks and I just found out that I actually dont remember my password correctly. I know my secret questions answer because it sends the passord to the email succesfully,but its useless in this case.
Is there any way i can retrieve my account details and transfer it to a different email(my new one)?
Can i remake a new Blackberry ID?I never bought anything and dont have any credit card details on my account so I dont care if i lose it,but I was wondering if the account has anything to do with the actual phone itself.
Thank you in advance and I hope you can help me out in some sort of way,
Kyriacos Makris
Yes, you can simply create a new BlackBerryID.
www.blackberry.com/blackberryid
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Without apology - here is a paste of an earlier thread from me:
An increased number of incidents are being reported on the web regarding the continued hacking of BTYahoo accounts with payload outcomes that vary:
Account passwords are being hacked and being modified without proper authority
account security questions being modified without proper authority
addresses on web-mail contacts lists being systematically sent fake emails seeking assistance in the form of money
the deletion of the web-mail contact list afterwards
modification of the BTYahoo email settings that hijack “respond to” email addresses
modification of contact email address to one that links to the hijacker thereby informing them of subsequent attempts to modify the password.
users being unable to receive or send emails
accounts appearing to be re-hijacked after corrective action has been taken.
If users contact BT and correct the account access issues, they may believe that the problem has been resolved.
However if the additional modifications to the account email settings remain uncorrected, emails will be re-directed and simply notify the hijacker that amendments to the account have been attempted, giving them the opportunity to restore their counterfeit settings.
The hijackers achieve this by setting up similar email addresses to the original but instead of the address being in the familiar @btinternet.com domain it will not infrequently appear to be in the @live.com domain.
The hijacker will previously have established another stand-off email address and make that the sole point of contact for any new counterfeits they create, thus preventing the hacked account owner from pursuing missing emails via live.com.
Therefore it is imperative that users follow a rigid and vigorous regime with BT and Yahoo.
Re-establish access to the original account and any affected sub-accounts with BT.
BEFORE re-setting the passwords and the security questions to the account it is absolutely essential that “respond to” and “forward to” email addresses are set to a valid address that you recognise and that belong to you.
reset the user passwords and security questions
notify Yahoo that you are seeking restoration of your contact list from compromised accounts at the earliest opportunity – they have a short window where this can be done.
These attacks are sometimes delivered via links to fake sites, news items or to fake BT updates and when users click on links these fake sites invite them to provide BT passwords or can link into BT if other windows or tabs are open on BT’s web email.
However equal numbers of hacks appear to happen without user intervention and questions may still exist about hacking happening at BT/Yahoo server level. Only in July 2012 were reports made about the posting online of details of 450,000 user accounts and passwords allegedly stolen from a Yahoo server.
In short, these attacks are not unreasonably sophisticated with hackers having to pre-prepare their “catch all” email addresses before they make their attack and create and use the front line diversion addresses.
It may be the case that there is more than one tier of “catch-all” addresses in place before the attacks happen.
Jac-95 also wrote an excellent fix for this problem:
Ignore the flaming - take the steps outlined aboved.
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If you feel the problem is solved, please don't forget to come back and confrm the fix or post any other solution. It helps those who really need it to judge whether it works or not.
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