Forgot my privacy and security questions
Not completely sure as to how I am supposed to be able to change my answers. I made them years ago and cant seem to remember either of them, there are so many possible answers. Help!
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(126762)
Similar Messages
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i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password
Hi bekimlorini,
Thanks for visiting Apple Support Communities.
You may find this article helpful with resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
All the best,
Jeremy -
I m forgot my mail and security questions
i m forgot my mail and security questions
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 forgot rescue email and security question
What can i do if i forgot my rescue email and security questions, and i dont want to call?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I deleted my email before I forgot my iCloud password and security questions. How am I able to access my ICloud account again?
By contacting Apple and proving to them that it is your account, if you can.
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I forgot my apple id security question and i typo a wrong email to reset the question !
I forgot my apple id security question and i typo a wrong email to reset the question !
me too can someone pls help
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I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?
If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
http://support.apple.com/kb/he57
In the US it's 1-800-275-2273
Let us know! -
I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response. -
HT5312 i forgot my apple rescue email and security questions
Plz Help me .i fill i tune gift card 10$ .now i can't buy game in apple store because they ask security questions .i try to reset security questions but they sent to rescue email.but i forgot my apple rescue email and security questions .
<Email Edited By Host>Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me
You might be able to re-enable your account via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
For your security questions, if you don't have a rescue email address, or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 - you can also try this link to get your account re-enabled if the above doesn't work.
When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forgot my rescue email address and security questions
i forgot my rescue email address and security questions...i cant remember which email address i used for my rescue email address id
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
for got security questions: Apple Support Communities -
I forgot rescue email address and security questions
Help me what do I do if I forgot my resue email address and security questions?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96426) -
I forgot my Apple ID password. I don't remember my security question answers. I have apps on my iphone that I can't update because of this. So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs).
What I've tried:
I never receive the "I forgot" email - tried it multiple times. I have checked spam folders, recently deleted - checked it all, not there.
I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.
I have money on the old Apple ID and would like to be able to use it. If someone can please give me a solution or a support number that can help my situation. It would be greatly appreciated. - I have called support once but no luck.alfonsobracamontes wrote:
I forgot my apple id password and security questions, ...
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
I forgot to answer the security question to my iTunes account and I need to reset or restore answer
I forgot to answer the security question to my iTunes account and I need to reset or restore answer
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot to answer two security questions, and I can not make purchases in app store
I forgot to answer two security questions, and I can not make purchases in app store
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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