Forgot my question answers and reset email doesn't exist anymore

I would like it to be reset
<Email Edited By Host>

Hello zkalistook
If you do not know the password to your security questions and the rescue email does not work, then the next step is to contact iTunes Store support to sort you out. The article below will provide more information.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G.

Similar Messages

  • I forgot security question answer , and the link of reset don't appear

    i forgot security question answer , and the link of reset don't appear

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I forgot my sq answers and rescue email. what do I do?

    I forgot my sq answers and rescue email. what do I do? someone pls help

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • How can I remove my very old Apple ID from my Iphone 4S as I have created other apple IDs.The old one is still staying on my mobile but that email doesn't exist anymore. I cant rest my mobile as this email address is staying my icloud setting.

    Q:-
    How can I remove my very old Apple ID from my Iphone 4S. The old ID is still staying on my mobile but that email doesn't exist anymore. I cant rest my mobile as everytime i tried it asks ID password which I don't remember.

    Hello mushysun,
    Thanks for using Apple Support Communities.
    If you did not sign out of your Apple ID on your iPhone before creating a new one, then you will need to sign back in with your previous Apple ID and then sign out.  If you do not remember your password and do not have access to the email account, then you can reset your password by using the security questions.
    If you forgot your Apple ID password - Apple Support
    Have a great weekend,
    Alex H.

  • HT201363 i have forgot my security answers,, NO reset email come to me !!

    i have forgot my security answers, and when i ask them to send an email to reset the answers i don't receive anything!!
    and when i try this with another email the reset email comes emidatly ! so what should I do, ans the have bloch my email because many wrong attempts.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • I forgot my security question answers and the email on file is no longer active. How can I get by this?

    I tried to purchase songs with an iTunes card and it said this was my first time using this device and I needed to answer security questions. I forgot my answers and the reset email for them is no longer active. That's how long it's been since I've had to do this. What can I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I don't remember my security questions/answers and the email the verification is sent to is no longer mine?

    i tried to buy some music today, but it needed verification because i am doing it on a new computer. it asked for the answers of the security answers, which i forget, and the email it sends the answers to my old aol account, which i no longer have access to. when i try to change my email, it says everything sends to my new verizon account, but the verification doesn't send to it! i can't buy anything unless i answer those questions!

    Click here and request assistance.
    (71613)

  • Lost my security answer and reset email

    i've forgotten my security answer and i did not know the reset email that is used i wonder if apple can send the reset to my primary email? Please help thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86683)

  • Rescue Email Doesn't Exist Anymore

    Ok, so when I originally entered my rescue email address, I used a TK Mailias address for some reason.
    The domain of which the rescue address is registered at has now expired, and I need to reset my security questions.
    What am I supposed to do now?

    Welcome to the Apple Community.
    You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Forgot security question answers and can't get them to reset

    I Have an iTunes account and purchased a iPad and wanted to use my iTunes I'd but it asks security questions and I have no idea the answers I put several years ago. I've done step by step what was said on other forums and still get past those questions. help me pleas.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (89143)

  • HT1420 forgot security questions answers and need to authorize computer

    i need to authorize my computer but i forgot the security questions, so how would i do that then

    An alternate email is not used for resetting security questions, do you know if you have a rescue email address on your account ? If you do then follow steps 1 to 5 half-way down this page and you should get a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in Saudi Arabia to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT201363 Can't remember security question answers and the email I use as Apple Id is no longer active, so I can't get a rescue email/ or verification, what do I do!!!??

    Can't remember answers to security questions and email for apple Id is no longer active, what do I do? Yes I have rang apple and they say I have to answer questions!!!

    What number did you ring ? You won't be able to update your rescue email address until you can answer 2 of your questions. You should be able to get them reset either by contacting iTunes Support or calling Apple.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201455 I forgot my security answers and the email wont send

    HELP ME

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113977)

  • HT5312 I forgot my security answers and rescue email

    Help

    As it says in the HT5312 article you attached:
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.

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