Forgot my security answers, what can i do?

Im trying to buy some songs from itunes but after entering my password they ask me the security questions as i buy the first time on my ipad something from itunes. But i cant remember the anwsers anymore. What can i do?

http://support.apple.com/kb/HT5665
http://support.apple.com/kb/ht5312

Similar Messages

I forgot my security questions, what can I do?

I forgot my security questions, what can I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103388)

I forgot my memorable answers, what can I do?

I forgot my memorable answers, what can I do?

Go to http://appleid.apple.com and click 'Manage Your Account'. Click 'Password and Security' in the left sidebar. Under the security questions is a link to have the answers sent to your rescue email address.
If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

Hi I forgot my security answer What should I do to solve my problem?

Hi
I forgot my security answer
What should I do to solve my problem?

I tried this method but it does not
I just could not do
I'm living in your area can help us access to

HT5312 i cant remember security answer , what can i do plz?

i cant remember security answer , what can i do plz?

The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

I have my ID and password but can not remmember the security answers What can I do ??

I have my ID and password but can not remmember the security answers What can I do ??

Security Questions and Rescue Mail
There are various ways to resolve this matter, amongst them are ...
An email to … Apple - Support - iTunes Store - Contact Us.
Or
you can follow instructions here … Rescue email address and how to reset Apple ID security question
Or
you could call your national Apple support number and ask for Customer Service or their Security section. The phone numbers are here … Contact Apple support.

HT201303 I forgot a security answer, how can I recover?

I forgot my security answer how can I recover?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

HT5312 hi, i forgot my security answers, what must i do

Hi,
I forgot my security answers, what must i do?

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

HT201303 i forgot my security answer how can i retrieve it coz i cannot download to itunes

I forgot my security answer to verify my account in itunes.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I forgot me security questions, what can i do.

I forgot the answear to my security questions, what can I do.....

Do a forum search or look at More Like this on the right side of this page.
Your question is asked and answered many, many times every day.

I charged iTunes card and I forgot my security answe what can i do and I don't remember also my email password

I Have an i phone 6 and i charged iTunes card with 15$ and i forgot my security answer so what can i do

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122625)

HT5312 IF i forgot my security answers, what do I do?

If i forgot My security answers for the security questions, what do I do?

Go to: https://appleid.apple.com/.
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there will be a link just under the security questions fields where you can have a reset email send to your Rescue email address.
If you have no luck with the above advise, then go to - http://www.apple.com/emea/support/itunes/contact.html. Enter in your personal information, and explain the issue. The iTunes Store agents, are the only department that have access to resetting your Apple ID and security questions, so you will need to contact them in this fashion.
If all fails, and you still have no results, call apple at 1 800 692 7753, and see if they can assist you further.

HT201363 If I forgot my security answers, what should I do?

I forgot my security answers… so, what should I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103124)

HT1491 I forgot my security answer what to do

I forgot my security answer, wat do i do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99757)

I know my e-mail and password but forgot my security questions, What can i do?

i know my e-mail and password but forgot my security questions, and im not able to access my app store account, what can i do

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
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Forgot my security answers, what can i do?

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