Forgot passcode for 4th Gen. tried to restore but iTunes says (No internet...) s
Hi, recently I changed my passcode to something that is pretty close to my old passcode (since my friend found out the old one) and a few minutes ago it worked when I needed to use my iTouch for something (with the new passcode), but right now it isn't after multiple attempts to unlock it. So, I decided to restore it on iTunes, but it comes up with a message saying "The iPod Software update server could not be connected..." I know that my internet is working fine since I'm able to use it right now, and I looked at other posts on this forum with the same connection problem. (People suggested going to Network options --> Connections Tab --> LAN Settings --> and then checking "Allow detecting settings." Some people said that it worked for them but for most it didn't (including me). I couldn't find any other answers so I decided to post this. I don't know any other way to unlock my iPod Touch 4th Generation other than restoring it.
Tried it all. Even went to the troubleshooting link at the bottom of it. No solutions there either. And I installed iTunes onto my moms laptop and activated that but it required a passcode to connect my iTouch to that iTunes on there so that was going nowhere...
Similar Messages
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TS2771 forgot passcode to 4th gen ipod touch how do I fix this it says disabled ?
forgot passcode to 4th gen ipod touch how do I fix this it says disabled ?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer. -
HT201263 forgot passcode on ipad and i cannot restore because it says ipad not connected to net
forgot passcode on ipad and i cannot restore because it says ipad not connected to net
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
My iPad will stay on for minute or so, then will restart. I have tried to restore, but it says I must have "Find My iPad" turned off. The iPad will not allow me to turn that off, so I am at quite the impasse. Any help?
Answer to this question: https://discussions.apple.com/message/22350503#22350503
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hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
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After I did the update it deleted my phone contacts trying to restore but itunes only has memory of last restore yesterday when update was done.smhh
Yes all contacts checked and getting pop up message that says "your contacts, calendars,& bookmarks are being synced with ICloud over the air, so it isn't necessary to synch these items using itunes. icloud sync can be configured using your devices mail, contacts & calendar settings".
I have that setting as referenced above and only contacts showing are the 9 contacts I renetered manually today after losing all 3oo contacts. I then restored my iphone back to orinail and still no contacts. Please help -
Trying to restore ipod but itunes says no internet connection.
Trying to restore ipod but itunes says no internet connection. Uninstalled and re-installed itunes but still have same problem. Trying to restore because I uploaded songs from Yahoo music jukebox to ipod but they won't play. They are listed as "other" and I can not access them to delete or play. Tried to delete through music jukebox but now it say " error reading content" so I figure restoring ipod is the only way to fix problem.
Does this help?
http://docs.info.apple.com/article.html?artnum=304468 -
Hello everyone I brought a second hand ipod touch 4th gen and it all worked fab except it wouldn't let me put any new apps on it so my friend suggested I restore it which I did but while it was restoring the battery died. Now it doesn't seem to be charging and I have left it for ages through the laptop and tried it through a geniune apple plug in charger but its not working. When you plug in the cable to the laptop or plug the little grey apple comes up on the screen but only stays on for about 5 maybe 6 seconds. Does anyone have any suggestions? I have tried all the trouble shooting suggestions on apple but none of its worked, Shall we just bin it and learn from our mistakes.
Thank you to anyone who can helpTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have a ipod touch that my son forgot what the passcode is so i went to itunes to restore it and it goes half way through the restore process then itunes doest recognize the ipod the my ipod says ipod is disabled connect to itunes but itunes brins up the message enter passcode does anyone know what to do or how to get this to work
Follow these instructions to resolve a forgotten passcode:
http://support.apple.com/kb/HT1212 -
Trying to restore, but iTunes can't find the iPod software
iTunes tells me my iPod is "corrupted" and needs to be re-set to factory settings. When I click the "Restore" button, I get an iTunes error box that says "There was a problem downloading the iPod software for the iPod "iPod". The requested resources was not found". I don't know what to do from here.
I've been through lots of different steps. First, my PC wouldn't even recognize the iPod. So, I changed the settings to get around the hub being automatically powered down. Now the computer recognizes the iPod and iTunes tries to connect to it, but says it has detected a corrupted iPod.
The iPod was working fine a few weeks ago, but when the iPod froze up, my son tried to re-set it and ended up erasing everyting. It has been stuck in this mode ever since then.
Help!I was able to find an answer by looking at a reply to another user's question. The first step (described in my first posting) was to get Windows to recognize the "corrupted" iPod as a drive. This require me to make a change in the device manager for Windows. Here's the article: http://docs.info.apple.com/article.html?artnum=301343 This fixed the first problem so that Windows started recognizing the iPod as an unidentified drive.
Next, I needed to reformat the drive. This is where the help from the other posting came in handy. I had to go into "My Computer" and select the iPod "drive". Then, I clicked on "File" and "Format". I deselected both quick format and enable compression and let Windows reformat the drive. After this, iTunes was able to recognize the drive the next time I opened the program. iTunes then prompted me to restore the drive to factory settings and it worked perfectly. I hope this will be helpful to someone else. Good luck! -
I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software. What do I try now?
iOS: Unable to update or restore
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I put a passcode on my iPad 2, then I forgot it. I've tried to restore it in iTunes, but it still has the passcode on it. What do I do?
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present
Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore. -
I ve got an iPhone 6 with iOS 8.1.1i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password how do i restore my phone?
Hi there pablo nina,
Welcome to Apple Support Communities.
It sounds like you’ve forgot the passcode for your iPhone and you want to know how to restore it. The article linked below will walk you through the process of restoring your iPhone from recovery mode using iTunes.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Cheers,
-Jason -
Forgot my itouch passcode and tried to restore, but doesnt restore.
i forgot my itouch passcode somehow, and i tried to restore it like everyone says. so i plugged it into itunes, put it in recovery mode, restored it, waited 3 hours, and it went right back to my usual settings and im STILL LOCKED OUT. what does this mean? and what should i do? help please!!
- Try placing it in DFU mode and then restore.
How to put iPod touch / iPhone into DFU mode « Karthik'ts scribblings
- If you restored from backup. try restoring to facory defauls/new iPod
- Could this beyur problem:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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