Forgot passcode for iphone and it is disabling for 1 hour?  Help

My son changed the passcode and forgot it so now we are stuck?  i need some help please.

Contact he iPhone with which you originally sync'd to iTunes.  If your respond that the computer is broken or unavailable, we infer that your iPhone has been stolen.  Now what?

Similar Messages

  • Someone tried wrong password to unluck my iphone and it was disabled. i need help please!

    my iphone was disabled due to wrong password entered. i need help

    You will have to restore via recovery mode following the instructions in http://support.apple.com/kb/HT1212 and it may take more than once to succeed.

  • HT201263 forgot passcode on ipad and i cannot restore  because it says ipad not connected to net

    forgot passcode on ipad and i cannot restore  because it says ipad not connected to net

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • TS1567 it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?

    it says connect to itunes and then says you need to restore your iphone, so i restore it and then it says 'preparing to restore iphone' and has said that for 8 hours then it says it cant be done, what do i do?

    -> iOS: Forgotten passcode or device disabled after entering wrong passcode

  • Daughter forgot passcode on iphone 4s try restore itunes but when plugged in the home button wnt work

    daughter forgot passcode on iphone 4s try restore itunes but when plugged in the home button wnt work

    I find it hard to believe that so many people can forget a FOUR digit password that they use every day on their phone! For goodness sakes write it down somewhere!!
    Contact Apple Support in your country and see what they can do to help.
    Pete

  • My iPad from school is locked, I haven't yet synced it with my laptop and it is disabled for an hour and there is definately a number 7 in it....HELP!!!

    My iPad from school is locked, I haven't yet synced it with my laptop and it is disabled for an hour and there is definately a number 7 in it....HELP!!!

    Sorry, no one here can help you remember your passcode.

  • HT4061 My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Please help me....
    My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Hello Jesslocko,
    Before following the iPad Restore process make sure you have updated version of iTunes installed on your computer, to check that Open iTunes on your computer click on Help and then check for updates ( If there is any updates available then Install it ) and If you do not have iTunes Installed or if you want to directly update the version of your iTunes then Download and Install iTunes from here : http://www.apple.com/itunes/download/
    1. Make sure your device (iPad) is unplugged (Disconnected) from your computer (this should be the computer that you use to sync your iPad or you can use any other computer with iTunes installed in it). You can leave the USB cable connected to your iPad though.
    2. Turn off your iPad. Press and hold the power button on the top edge until a slider appears. Slide it from left to right to power off your device. If the slider doesn't appear (because your iOS device has frozen up) then hold the power and Home buttons down until the iPhone or iPad turns off.
    3. Ensure your device has a decent amount of charge. Leave it plugged in to the mains for 10 minutes or so if you see the flat battery icon. (iPad low battery)
    4. Hold down the Home button (the round button at the bottom of your iPad screen) and connect the other end of USB cable to the computer this should cause your iPhone or iPad to turn on. Keep holding the Home button until you see the iTunes and USB cable images on your iPad screen, then release the button.(iPad recovery mode)
    5. In iTunes (launch the application if it isn't running on your Computer), you should see a message saying an iPad has been found in recovery mode.
    6. Click OK and then click on Restore to bring your iPad to Factory settings

  • HT1369 my 3gs is stuck in restore mode and when i hook it to my computer to update it goes all the way thru till its to the part where its waiting for iphone and that's it it stays there no matter how long i leave it hooked up.. does anyone know how to fi

    my 3gs is stuck in restore mode and when i hook it to my computer to update it goes all the way thru till its to the part where its waiting for iphone and that's it it stays there no matter how long i leave it hooked up.. does anyone know how to fix it??

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • HT5787 i forgot passcode my iphone 5 s

    i forgot passcode my iphone 5 s

    Hi there lokyegypt62,
    You may find the information in the article below helpful.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    -Griff W.

  • Jabber for iPhone and iPad cannot receive calls

    We currently have Call Manager 9.1.1 and Presence 9.1.1.
    I am starting to use the Jabber Client for iPhone and iPad, but am having trouble receiving calls dialed to a particular extension.
    If I can go settings for the iPhone Jabber client as an example, I am succesffuly connected to all accounts: IM, Phone Services, Voicemail, and WebEx.
    When I go to the keypad, I can succesffuly dial internal extensions and make outbound calls to any numbers and they come accross as using my extension.
    When calling the extension, my desk phone rings, but not the Jabber client.
    Not sure what could be causing this issue to occur for Jabber not receiving the calls.
    Thanks for any suggestions.
    Paul Gaydos 

    Should still work. But would be good to check indial into jabber with the phone unplugged, just for testing purposes.
    also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
    Can you attach call manager traces when making a test call and attach to the case.  Let us know the extension and device names you have used in the test, and a timestamp of the test.
    thanks
    =============================
    Please remember to rate useful posts, by clicking on the stars below. 
    =============================

  • HT204053 I set up one apple id for icloud on my iphone and another apple id for ipad.  I cannot use icloud to automatically sync the two.

    I set up one apple id for icloud on my iphone and another apple id for ipad.  I cannot use icloud to automatically sync the two.

    How can I delete the incorrect apple id?

  • Cannot find apps purchased for iPhone and iPad in iTune

    My iMac 27 running very slowly under Mavericks and since the upgrade of iTune to version 12.01.26 being impossible to complete a sync of my iPhone and iPad I decided to completely reset my iMac 27. Before doing this I copied all the files I wanted to keep on my MacBook Pro (including all my music and apps for iPhone and iPad).
    The OS X Mavericks being no longer available on the App Store I completely reset my iMac 27 and installed OS X Yosemite 10.10. Once this was done I copied back all the files I wanted to keep from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite). There was no problem with all my music now appearing in iTune. However I cannot find any of the apps I bought for my iPhone and iPad and which I copied back from my MacBook Pro (running Mavericks) to my iMac 27 (now running Yosemite).
    All the copied back apps appear correctly in the following directory of my iMac 27 :
    Musique/iTunes/iTunes Media/Mobile Applications/
    However none appear in any of the 5 sections in the Apps section of iTune.
    I decided to purchase an app in the App Store to see where the related file would appear and it appears in the same directory as stated above. I can see the icon of this newly purchased app in the app section of iTune but none of the apps I recopied from my MacBook Pro. Moreover when I go in the app store to see the newly purchased app I can see that it has been downloaded. However when I try to do the same for the apps I have already purchased and recopied the App Store tells me to purchase them. When I try to do the same on my MacBook Pro the App Store tells me that the apps have already been purchased, though they were the copied apps from my iMac 27 before full reset.
    Can someone help me to get all my previously purchased apps in iTune on my iMac 27 so I can sync my iPhone and iPad without loosing all the apps which appear on them ?

    Fruit Ninja has a unique iPhone version and a unique iPAD version. So for this particular App you can buy both. That said, if you decide to buy the iPhone version, the iPhone version will also work on your iPAD too. But the iPAD version which you have already purchased will not work on the iPhone.
    So to summarize, iPhone apps will work on iPAD, but iPAD unique or specific apps will not work on the iPhone. Some apps are designed to work on both beyond the features of just the iPhone app. The Fruit Ninja HD unique or specific iPAD app will not work on the iPhone.

  • Where is the documentation for Jabber for iPhone and iPad 9.6.1 ???

    Jabber for iPhone and iPad 9.6.1 was released on Tuesday Jan 14th 2014.
    I see the 4 .cop files on cisco.com  in a zip file copfiles_iOS96.zip. What is the difference between the 4 files?  Application in the AppStore on my iPad, but there are no release notes, or documentation on cisco.com.  All I can assume is that these .sgn files need to go on my Publisher/TFTP server?
    Nothing here about a 9.6.1
    http://www.cisco.com/en/US/products/ps11596/prod_release_notes_list.html
    iTunes
    https://itunes.apple.com/us/app/cisco-jabber/id467192391?mt=8
    cop sgn files
    http://software.cisco.com/download/release.html?mdfid=284288351&flowid=45930&softwareid=284006014&release=9.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest

    I only see two COP files, one for iPhone (TCT) and one for iPad (TAB). These are required on older (can't believe I'm calling 8.6 older already!) builds of CUCM.
    Which other files do you see?
    Please remember to rate helpful responses and identify helpful or correct answers.

  • I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

    I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

    Try
    https://iforgot.apple.com

  • I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it.  How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

    I gave my father a mini ipad and he forgot the icloud password and the e mail for recovering it.  How can I recover the password or create a new one if I have no idea at all of the info he configurated.?? ;(

    He will have to contact Apple and speak to someone in account security if he can't recover it at https://iforgot.apple.com/appleid

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