Forgot passcode, have never synced and don't have Find my iPhone set up...

So my daughter has only had her phone for about 2.5 weeks now.  Due to her brother pestering her to want to know her passcode, she's changed it multiple times and now cannot recall what she entered.  It's completely locked now.  It has never been synched yet because our computers are caput and don't really work (in process of getting a new one soon) and we did not set up Find my iPhone.  One of our ancient Mac desktops (and I do mean ancient - like about 12-13 years old) does have iTunes set up and I tried to do a restore such as it's suggested on one of the help pages for solving this problem.  It allows me to select the Reset option, but once it appears to be done (about 30 minutes), it then says it can't perform this due to the fact that the phone has a passcode. Various people on various threads have said that this should work, but in our case it just doesn't.  Everything looks exactly as it should when I follow the steps and it all appears to go smoothly, but then just doesn't work in the end.  Are there any other options?  I thought about calling the company providing us with service to see if they could just cancel our service and then reset things on their end, but I wasn't sure if that would work either. 

Thanks...I've seen this very response from you to other people on various threads and despite repeated attempts at following the instructions exactly as provided, this does not in fact work in my case.  I have followed the instructions to a T.  Read and re-read and re-read to make sure.
Thanks anyway.

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