Forgot password and email is no longer valid
Hi I'm in a vicious cycle here. Just got a new phone and I can't activate skype on it (I use it all the time on my PC) because I can't remember my password and the email address on my account is no longer valid (old work email and I don't work there anymore). All the FAQs and help solutions seem to require a valid email for password reset. Live help does not seem to be working. I asked for an response to me new email a week ago but customer support has not responded. I'm in my account all the time on my PC but of course it won't let me change the password with out puttiung in the old one or it insists on sending a link to the invalid email address that I can't change without knowing my password. Any ideas?
Call Apple Corp, they have a dedicated department for Account Security etc..
Have ALL your paperwork to hand............
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Forgot itunes password and email address no longer valid
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Any suggestions please?
I have another apple ID but It always defaults to the one that isn't valid, is there a way of changing the default ID to my own?
ThanksIs it not the case that if you reset to factory settings then you won't be able to retrieve the apps you've already paid for which are assigned to the old password
I have this exact same problem -
App World Password - Original email address no longer valid
When originally setting up my Blackberry ID, I used my corporate email address.
Since then, I have changed employers.
Now I cannot recall the password and all the password prompts/resets are sent to the email address that does not exist anymore.
What do I do to fix this problem?Is it not the case that if you reset to factory settings then you won't be able to retrieve the apps you've already paid for which are assigned to the old password
I have this exact same problem -
How do I disable my old apple ID where I have 1) forgotten the password, 2) the email is no longer valid (so they can't send me my password) and 3) it has my incorrect birthday (so I can't answer the security question to have them send me a new password)?
Also, I set up a new apple ID on my iphone, but it won't accept my itunes card. It says I need to complete all the information highlighted in red. However, there is no information highlighted in red. It seems to want me to put in a credit card. Is there any way around this?You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?
I was wondering if you ever figured this out. I have the same issue. When I try to use the support communities, there are so many with the same problems and never seem to be any replys?? Not very helpful and I can not get Apple to return my emails.
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I got the new iPhone 5, and all is well, but when I wanted to download a new app, I got a message asking me for the answers to my security questions. I don't even recognize the questions, let alone know the answers. My rescue email is no longer valid, so how do I continue using my ID?
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
System preferences is asking me to put in my apple id password for my email acct. I forgot the password so I hit forgot password and it won't take me to another screen to reset the password. Any suggestions?
You can reset your password of the apple ID via this site:
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot -
I forgot my password and email Forgot your private cloud small my daughter and I can not use the device jewelery Is there another way to run the machine?
I hope there is a solution to this problem note that I can not use the iPad nowYour question makes no sense and I'm not sure if you typed very quickly and autocorrect went nuts on you, or if you are not a native English speaker and Google Translate didn't work properly. If you are saying that you forgot the passcode to unlock the iPad, follow the instructions here.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
How do I create a "forgot password" and "forgot username" Form?
Good Day,
I am in need of assistance in learning how to create a "forgot password" and "forgot username" form in DW CS4. I have researched Adobe and the Internet and I am coming somewhat empty on tutorials or step-by-step instructions.
I would appreciate any step-by-step instructions, a link to a good online tutorial, or any other related source that can help me get from beginning to end.
Thank you.Hope this work for you...
What kind of web programming do you use for? If you use PHP MySQL, you can do it easily.
For example I use a MySQL Table called "admin":
CREATE TABLE IF NOT EXISTS `admin` (
`id` int(10) NOT NULL AUTO_INCREMENT,
`name` varchar(64) NOT NULL,
`email` varchar(64) NOT NULL,
`username` varchar(64) NOT NULL,
`password` varchar(64) NOT NULL,
`activation` varchar(64) NOT NULL,
`level` int(2) NOT NULL DEFAULT '0',
`date_registered` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=2 ;
INSERT INTO `admin` (`id`, `name`, `email`, `username`, `password`, `activation`, `level`, `date_registered`) VALUES
(1, 'Andoyo', '[email protected]', 'andoyo', 'andoyo', '8e67d638c0d130a4d66b2888ffc8335b', 0, '2011-09-21 10:32:16');
Make two files, they are:
forgot_password.php, contain form and php mail function
error.php, a redirect page if the mail function doesn't work.
And then, use your Dreamweaver to make a recordset, called: rsForgotPassword
Click Insert > Data Objects > Recordset
Name: rsForgotPassword
Connection: adobe_cookbooks
Table: admin
Columns: All
Filter: email, Form variable, =, email. Use form variable to pass the value from the form.
Click OK
Use if function to make the forgot function work perfectly, for example:
If the email is entered correctly, the mail script will run
If the email doesn't exist in the database, the notification will come out
If they open the page directly, they have to type any keyword
Final example:
forgot_password.php
<?php require_once('Connections/adobe_cookbooks.php'); ?>
<?php
if (!function_exists("GetSQLValueString")) {
function GetSQLValueString($theValue, $theType, $theDefinedValue = "", $theNotDefinedValue = "")
if (PHP_VERSION < 6) {
$theValue = get_magic_quotes_gpc() ? stripslashes($theValue) : $theValue;
$theValue = function_exists("mysql_real_escape_string") ? mysql_real_escape_string($theValue) : mysql_escape_string($theValue);
switch ($theType) {
case "text":
$theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
break;
case "long":
case "int":
$theValue = ($theValue != "") ? intval($theValue) : "NULL";
break;
case "double":
$theValue = ($theValue != "") ? doubleval($theValue) : "NULL";
break;
case "date":
$theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
break;
case "defined":
$theValue = ($theValue != "") ? $theDefinedValue : $theNotDefinedValue;
break;
return $theValue;
$colname_rsForgotPassword = "-1";
if (isset($_POST['email'])) {
$colname_rsForgotPassword = $_POST['email'];
mysql_select_db($database_adobe_cookbooks, $adobe_cookbooks);
$query_rsForgotPassword = sprintf("SELECT * FROM `admin` WHERE email = %s", GetSQLValueString($colname_rsForgotPassword, "text"));
$rsForgotPassword = mysql_query($query_rsForgotPassword, $adobe_cookbooks) or die(mysql_error());
$row_rsForgotPassword = mysql_fetch_assoc($rsForgotPassword);
$totalRows_rsForgotPassword = mysql_num_rows($rsForgotPassword);
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
</head>
<body>
<p>Forgot your password:</p>
<?php if (isset($_POST['email']) && ($row_rsForgotPassword['email']=="")) {
$colname_rsForgotPassword = $_POST['email']; ?>
<p>Email doesn't exist in our database</p>
<?php }elseif (isset($_POST['email'])) {
$colname_rsForgotPassword = $_POST['email'];
$username = $row_rsForgotPassword['username'];
$password =$row_rsForgotPassword['password'];
$to = $row_rsForgotPassword['email'];
// Mai function
$subject = "Your username dan password: ".$row_rsForgotPassword['name'];
$body = "<html><body>" .
"<h2>Thank you...</h2>" .
"<p>This is your username and password:</p>".
"<ul><li>Username=".$username."</li>".
"<li>Password= ".$password."".
"From: Webmaster www.javawebmedia.com";
$headers = "From: Webmaster www.javawebmedia.com <[email protected]>\r\n" .
"MIME-Version: 1.0\r\n" .
"Content-type: text/html; charset=UTF-8";
if (!mail($to, $subject, $body, $headers)) {
$redirect_error= "error.php"; // Redirect if there is an error.
header( "Location: ".$redirect_error ) ;
?>
<p>Thank you, your username and password has been sent to your email.</p>
<?php }else{ ?>
<p>Please type any keyword.</p>
<?php } ?>
<form id="form1" name="form1" method="post" action="">
<p>
<label for="email">Your email:</label>
<input type="text" name="email" id="email" />
<input type="submit" name="Submit" id="submit" value="Submit" />
<input type="reset" name="Reset" id="submit2" value="Reset" />
</p>
<p>The username and password will be sent to your email.</p>
</form>
<p></p>
</body>
</html>
<?php
mysql_free_result($rsForgotPassword);
?>
error.php
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
</head>
<body>
Oops, error page.
</body>
</html> -
Rescue email is no longer valid and I do not have the answers to the security questions in order to change it. What are my options?
https://appleid.apple.com
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Hi. I seem to have forgottem both my password and email. Could you help me? Thank you. My username is [removed for privacy].
And the link you provide does not help: https://support.skype.com/en/faq/FA109/i-ve-forgotten-my-username-and-or-password
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I have reset my rescue email as the email is no longer valid but it has not changed in the secure account section please help
Hello
Try restoring the device and setting up as new.
If it is still shows an iCloud activation lock, then it's on an iCloud account
The wrong device was removed from an iCloud account.
Check any other Apple IDs you might have at
iCloud.com
Get signed into them and remove that device.
I wish this was the first time I seen this.
Best of Luck -
How do I change password and email address?
I cannot change my password and email address because I am based in the UK and not in the US. When I try to make a change and save it, it says I have made a mistake on the fields marked red and asks me to complete the parts in red including: the state I live in and because I am not in a state it doesn't allow me to change my details. It also has a problem with my country's telephone code. Does anyone know how to resolve this?
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
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My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything. I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!
Unfortunately the situation is thus...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
http://www.apple.com/feedback/
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