Forgot password and email is no longer valid

Hi I'm in a vicious cycle here.  Just got a new phone and I can't activate skype on it (I use it all the time on my PC) because I can't remember my password and the email address on my account is no longer valid (old work email and I don't work there anymore).  All the FAQs and help solutions seem to require a valid email for password reset.  Live help does not seem to be working.  I asked for an response to me new email a week ago but customer support has not responded.  I'm in my account all the time on my PC but of course it won't let me change the password with out puttiung in the old one or it insists on sending a link to the invalid email address that I can't change without knowing my password.  Any ideas?

Call Apple Corp, they have a dedicated department for Account Security etc..
Have ALL your paperwork to hand............

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    <p></p>
    </body>
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    </head>
    <body>
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    </body>
    </html>

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